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“Ramada Management - You're Losing $$$!!!!” 1 of 5 stars
Review of Magnuson Grand Hotel Maingate West

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Magnuson Grand Hotel Maingate West
3.0 of 5 Resort   |   7491 West Highway 192, Kissimmee, FL 34747 (Formerly Ramada Kissimmee Maingate West)   |  
Hotel amenities
Ranked #103 of 160 Hotels in Kissimmee
Belmar, New Jersey
1 review
1 helpful vote 1 helpful vote
“Ramada Management - You're Losing $$$!!!!”
1 of 5 stars Reviewed November 17, 2011

This Ramada property is in serious need of repair and restoration! I began staying here nearly 20-years ago when the property was known as Wilson World and it was a first-rate family-friendly hotel. Since then, Best Western took over and then another chain and has been under the Ramada flag for the last few years. Since that time the hotel has turned into a flea bag, filled with mold and bacteria.

RAMADA FIX THIS!!!

  • Stayed October 2011, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes B, Manager at Magnuson Grand Hotel Maingate West, responded to this review, November 21, 2011
Dear Peter C: Thank you for taking time out of your schedule to post a review and give us your feedback. I would like to express our sincere apologies for any inconvenience you encountered during your stay with us. I see you have been staying here for many years and we certainly hope you continue to stay with us in the future. I would be more than happy to discuss your stay with you so that we may serve you better for your next visit. Thank you and have a Happy Holiday season!
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1,087 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
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  • English first
  • French first
  • German first
  • Portuguese first
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English first
Rochester, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2011

Its not the ritz carlton but it is a great deal at a great location. We were headed to Legoland but it is right on top of Disney. My daughter loved the pool and the staff were nice every time we interacted with them. Rooms had little dings and defects but were clean and they even arranged all my daughters stuffed animals real cute every time they made the bed. Even with a room on the outside of the hotel (not poolside) it was a little damp but the AC took care of it in 15 minutes. For $40 a night with a really fun pool area I'd come back again anytime.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes B, Manager at Magnuson Grand Hotel Maingate West, responded to this review, November 18, 2011
Dear legomandan: Thank you for your review... We take guest feedback seriously and thank you for taking the time to give us yours. We look forward to your next stay with us! Have a Happy Holiday season!
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Amsterdam, The Netherlands
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed November 14, 2011

This hotel is cheap in every way. Unattractive and outdated lobby in dire need of TLC.
Stale rooms - but clean. Weird indoor pool-buffet area, not attractive. Friendly staff.

  • Stayed November 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wes B, Manager at Magnuson Grand Hotel Maingate West, responded to this review, November 15, 2011
Dear Sun1968: Thank you for taking time out of your day to write a review. We are continuously improving our facilities and take guest comments seriously. We are happy to hear you were pleased with the cleanliness and our friendly staff. Thank you and we hope you have a Happy Holiday season!
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Iowa City, Iowa
1 review
4 of 5 stars Reviewed November 11, 2011

I was VERY skeptical about staying here after reading the reviews, but didn't have much choice since another family member booked it. Upon entering the hotel the lobby does smell of chlorine, but the pool is very close and that is to be expected. The lobby and pool area were very clean. The staff at the desk were wonderful and very helpful, Raymond was great and very willing to help. We stayed in one of the kid suites with our two sons. The bedding was clean and fresh, other than a couple of the fleece blankets were very coarse. When asked to get a couple of soft blankets, staff delivered them quickly. We ate a couple of times at the buffett--kids do eat free, but drinks were separate. Food on the buffet was good and fresh. Did not eat at the Pizza Hut. The room was clean...a few edges of the furniture looked rough, but the hotel is being remodeled. The room was clean and the housekeepers do a good job. We stayed there for a week. I would DEFINETELY stay here again. I am very picky about cleanliness when staying in a hotel and was very pleased. We asked to stay in the new section of the hotel that had been remodeled, one of the tips read on here. No bugs, no filth, no troublemakers loitering....very close to all attractions. We are planning another trip for next summer and look forward to staying here again.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wes B, Manager at Magnuson Grand Hotel Maingate West, responded to this review, November 15, 2011
Dear Kristyn V: We are happy to hear our staff was helpful and that you will be returning to see us again! We sincerely appreciate you taking time out of your day to write a review. Have a Happy Holiday season from your Ramada Maingate West family!
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Wakefield, United Kingdom
Top Contributor
73 reviews 73 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed November 11, 2011

Close to Disney, family suites are convenient if travelling with children, advertised Pizza Hut does not exist, bar expensive, lots of places to eat close by, budget hotel, does exactley what it says on tin!

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes B, Manager at Magnuson Grand Hotel Maingate West, responded to this review, November 21, 2011
Dear paul82h: Thank you for your review. We sincerely appreciate your feedback. I would like to apologize for any issues you encountered. We are continuously improving our facility and take your suggestions seriously. We hope you come back again to stay with us soon! Have a Happy Holiday season!
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Albany, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 10, 2011

My husband and I are two professionals, I am a teacher and my husband is in Human Resources. This was the second time we stayed at this hotel. The last time we stayed was about 5 years ago, and this time was last week with our 3 year old for her first trip to Disney. At first after reading the recent reviews I was worried that the hotel had really gone downhill. Luckily the reviews proved to be very wrong. The room we were put in was spacious and clean. I looked at everything almost expecting to find something bad, but couldn’t find a thing. The bathroom was clean with no mold or mildew anywhere. Each day it was cleaned thoroughly. My husband even cut his hair and every single trace of his haircut was completely gone. I even gave my daughter a bath in the bath tub and it was very clean. Yes the hotel furniture is a little outdated but still very comfortable and clean. Service was great, room was comfortable and clean and the price was perfect. Based on our experience I would definitely recommend this hotel to families who need a clean room to sleep in and a comfortable family friendly atmosphere. The breakfast buffet was great too!

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wes B, Manager at Magnuson Grand Hotel Maingate West, responded to this review, November 17, 2011
Dear lloydm174: Thank you for your review! We are happy to hear you had an enjoyable time with us. Come back again soon!
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Miami Beach, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 4, 2011

my husband and i always stay at this ramada which is often. the staff is always courteous, and our rooms are clean and neat. it afforded us the stress free getaway we needed. we
have never had a bad experience at this ramada, our room was available when we checked in. the most important is the closeness to all of the theme parks, many restaurants within the area without having to drive any distance to get there. i especially liked the price which was in my price range for a hotel, that i will only be in at night. suggestion: take some of the tourist infor stations off the tv and add more movie channels.

Room Tip: i prefer rooms overlooking the parking. it seems more quieter.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes B, Manager at Magnuson Grand Hotel Maingate West, responded to this review, November 15, 2011
Dear Mae S W: Thank you for taking time out of your day to write a review on our hotel. We certainly appreciate your kind comments and glad to hear you stay with us often... Have a Happy Holiday season from your Ramada Maingate West family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magnuson Grand Hotel Maingate West

Address: 7491 West Highway 192, Kissimmee, FL 34747 (Formerly Ramada Kissimmee Maingate West)
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Top resorts Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Magnuson Grand Hotel Maingate West 3*
Number of rooms: 442
Official Description (provided by the hotel):
Located outside sunny Orlando, Florida, our hotel in Kissimmee is close to all that central Florida has to offer, including the major theme parks, shopping, dining and entertainment. Situated just one mile from the main gate of Walt Disney World, Magnuson Grand Hotel Maingate West offers spacious, comfortable resort accommodations, exceptional amenities and exemplary service, all at a great value! Enjoy hours of family fun in our 8,000-square-foot, four-story atrium. Kids will love splashing in the heated indoor pool and playing arcade games, pool and air hockey in the game room. Parents will enjoy soaking in the hot tub or sipping a frosty beverage in the adjacent Brass Monkey Lounge.The atrium is also great for family reunions and group gatherings around the pool. ... more   less 
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Also Known As:
Ramada Maingate West Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Maingate West
Ramada Maingate West Kissimmee
Kissimmee Ramada
Ramada Kissimmee

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