I love this hotel. Stay here about 8 weeks a year. This trip however was ruined by the attitude of Jasmine at the front desk. This woman has absolutely ZERO customer service skill. She is rude, lazy and short with guests. When I was there she would answer the phone, ask me to hold and surf the internet for 42 minutes until i hung up. The whole time watching from the lobby. Every guest ive asked has agreed with me, amazing hotel but she must go! My company has a million dollar a year contractw with club carlson and she alone has made us interested in cancelling it. If they have any care for their hotel they will terminate her immediately.
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- Also Known As:
- Ramada Orlando Celebration Hotel Kissimmee
- Ramada Orlando Celebration Resort And Convention Center
- Kissimmee Ramada
- Orlando Sun Resort