Having been to the Orlando area twice before, decided to try some new things. Very much off the beaten track, with almost a complete lack of signage to guide you (use your satnav/GPS!!), this is definitely one of them and a day out you must do!!
Although the facilities are somewhat limited with no restaurant and very basic toilet facilities, the main purpose for your visit is to go out in an airboat and they certainly provide that!! Their purpose is to raise funds to help protect the wildlife, so don't expect a big commercial experience, which in a way is just right.
Despite lack of catering facilities there is a picnic area right next to the pier which is feee to use so take a picnic, they do sell snacks and cold drinks and a range of souvenirs (mostly Gator-related, needless to say).
No booking is necessary for most tours and they can also arrange transport if you don't have your own car.
They also take a group photo with a gator/airboat scene photoshopped onto your photo which is kept ready for you for when you return so you won't lose or damage the photo out on the water.
At times they bring out baby/small gators for up-close encounters (their jaws are taped up to save fingers of all ages) and although they don't allow you to take photos they will take one for you holding a gator for a small fee which goes towards the protection of the species and environment.
Take sunglasses and a hat on the hotter/sunny days (not many days in Florida that AREN'T hot) but be careful hat does not blow way during the ride as they do get up to quite some speed. Ear defenders and life jackets are provided and mandatory for kids.
Private, longer, tours also available at an enhanced price, as are evening tours when they use lanterns to seek out the gators using the reflection of their eyes to find them...
I would definitely recommend paying them a visit and we will be back next time we're there, too!! Oh, and don't forget to tip the driver/pilot/captain....!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.