First and foremost, Flippers has great pizza. Thin and New York style, it's hard to beat.

That's where the praise ends. We swore off Flippers several years ago after it took more than an hour to get one sandwich delivered a mile down the road. When we called to ask the status of the missing meal, we were informed that the driver had more than ten orders to deliver. We empathized with the driver but were put off by the cold, uncaring tone at the other end of the line who offered no customer service when we said as locals we felt we could not order there again.

But the pizza... So we decided to give Flippers another chance. Over the course of perhaps half a dozen orders, the delivery was typically late, almost ALWAYs wrong and the food is very expensive. This when the restaurant is nearly always empty. I can count one time an order was complete, accurate and well made. It's truly astonishing.

We ordered a sub one night as part of a larger order. It came with no tomatoes though they were highlighted in the menu. We called to inquire about this and were told that there were no tomatoes available. In an Italian restuarant? And why not tell the customer prior to making the incomplete meal? But this is how the location apparently works.

An NYPD Pizza has opened up across the street. It's packed every night, makes outstanding food and the customer service is friendly and attentive. Flippers may learn a hard lesson in restaurant management.

Love Flippers Pizza! We now make a point of having a meal there on our yearly holiday to Kissimmee. Have a few beers in Old Town, then finish off having massive and delicious pizzas in Flippers. I paid for a meal for myself, 3 adults and 3 children (we had 6 pizzas and LOTS of beer) and with tip it was only $100!

Service is perhaps not the best you can get, but the pizza is by far the best anywhere.

Incredible place!

My husband and I had been coming here for a few years and each time it got a bit worse, but was just about bearable since we always stayed beside the old town and wanted to give them the benefit of the doubt. But never again. The last time we went we chose to sit outside because it was a beautiful evening. Mistake. Absolutely no service outside. All we ordered was garlic bread and pizzas and I think it took well over an hour to get our order taken and served. And it wasn't busy. The waitress was as surly as they come. Then to add insult to injury, they put a tip on the bill which we didn't notice til after we had left otherwise there would have been a row. Nothing would make me go back and put money in their tills. They don't deserve the business and I certainly will NOT be recommending them to anyone.

I have eaten pizza in many different locations and think this is one of the better pies I have had.