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“Wonderful Experience” 5 of 5 stars
Review of BEST WESTERN PREMIER Saratoga Resort Villas

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BEST WESTERN PREMIER Saratoga Resort Villas
3.5 of 5 Hotel   |   4787 W Irlo Bronson Hwy, Kissimmee, FL 34746-5332   |  
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Ranked #2 of 156 hotels in Kissimmee
A TripAdvisor Member
“Wonderful Experience”
5 of 5 stars Reviewed October 15, 2013

Very clean hotel with very spacious rooms. We stayed in the two-bedroom suite and were more than pleased - two bedrooms, two full bathrooms, a full kitchen with working cook top, full size fridge. Excellent staff. Will definitely be back very, very soon.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, General Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, October 16, 2013
I am very happy that our two bedroom villas met both your spacing and cleanliness expectations. The hotel staff does it's best to provide a clean, comfortable villa that our guests will enjoy, and we are very thankful to be recognized for our efforts. We look forward to seeing you on your next trip!
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422 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Cottage Grove, Minnesota
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 15, 2013

We spent 4 nights here in October of 2013. We really enjoyed our stay here. We got to the hotel at around 1:30 p.m. with a 2 bedroom Villa booked, and they didn’t have any clean, so he upgraded us to a 3 bedroom Villa. This is a beautiful property – very well maintained. The rooms look just like they do in the pictures.

We enjoyed our balcony and spent a lot of time out there. Beautiful little pond as our view. A few very friendly mallards kept us entertained. Nice flat screen TV’s with a good selection of channels to watch. We also appreciated the free wi-fi.

Great location. We took advantage of Target being within walking distance to purchase breakfast and other items. We also ate at the Denny’s next door several times.

We did eat breakfast at the restaurant at the hotel. The food was good, but the room was so over air-conditioned that our food got cold quite quickly.

I used the laundry facilities which were very handy to have.

Housekeeping did a great job for us!

My only negative – the resort fees. I booked this room through hotels.com and did NOT realize I would be charged an extra $12 a night for our stay. I feel these are a scam to make the hotels look cheaper then they are. Just increase the price of the room. Hate them, hate them, hate them.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, General Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, October 16, 2013
Thank you for taking the time to share your candid thoughts about our facility. I am happy the hotel was able to offer you an upgrade that you enjoyed. We truly hope you keep us in mind on your next Central Florida trip!
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Marianna, United States
1 review
5 of 5 stars Reviewed October 14, 2013

Not just your ho hum hotel. This place is a pleasant surprise!! Can't wait to return to Kissimmee and stay at the Saratoga Best Western!! It's located off Irlo Bronson Hwy. away from heavy traffic but close to all the theme parks. There is also a putt-putt golf course right next door that you can walk to if you choose. If you're looking for a beautifully maintained yet affordable get away for ANY reason, this the place!!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, General Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, October 15, 2013
Thank you so much for sharing your kind words regarding our property. It pleases us that you appreciated not only the pricepoint, but the general landscape of the hotel and area. We look forward to seeing you very soon in the near future!
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St. John's, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 13, 2013

There was lots of space... gated resort...lovely grounds... the lobby was nice... BUT... there were bugs in my clean towels on the rack... also I went to the front desk late one night for a wine bottle opener and there was none to be found therefore I had to go off the resort to get one... not impressed

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, General Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, October 14, 2013
Please allow me to reiterate my apology to you as I have previously done via email response to our own internal electronic comment card. Despite the fact the property has perfect intentions, issues do arise from time to time. I am sorry that you and your party were the victims of one of these circumstances. I truly hope we have the opportunity to make amends.
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Greensboro, United States
1 review
5 of 5 stars Reviewed October 13, 2013

My hotel stay was wonderful. In city as large as Orlando that has an abundance of hotels, I was pleased to select this hotel. We had a three bedroom villa. The unit was very nice and spacious. We had a party of 6 people in our villa. We did not feel cramped at all. All of the bedrooms were quite large and nicely decorated. The pool was very nice and the resort was very quite and it offered all that we needed. The restaurant staff was also extremely courteous. A great value indeed and you couldn't ask for better location (in terms of stores and restaurants). I would like to stay there again.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, General Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, October 14, 2013
I am very glad that you has such a wonderful stay. You are correct in the fact that there is a large abundance of lodging choices in Central Florida, and we are very fortunate to have earned your business. We look forward to hosting you again on your next trip to the area!
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Sao Paulo, SP
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 11, 2013

This is a great hotel with a very nice and clean rooms and very spacious. Loved to stay here. The price was fair. It is well located neat shopps and restaurants. Next time I wish to retun. I recomend!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, General Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, October 14, 2013
Thank you very much for taking the time to write a review after your long journey home. I am glad that you enjoyed our facilities and location. We are looking forward to welcoming you on your next trip to the United States!
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A TripAdvisor Member
5 of 5 stars Reviewed October 7, 2013

Kinda reluctant to book this hotel based on prior experience at other Best Western locations. However my experience here was awesome. The facility is clean and can accommodate a large party (we had a party of 8). Staff very welcoming and were attentive to all of our needs. Great location (off of 192 in Kissimmee). Alot of great restaurants within walking distance of the hotel. Also good food (reasonable prices) located on site. I will return to this hotel for future visits to Orlando.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff P, General Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, October 8, 2013
I appreciate you not giving in to your initial hesitation and giving us a chance to take care of you and your family. There are numerous other hotels/chains in the immediate vicinity so we consider ourdelves lucky to have had the opportunity to earn your business. Thank you again, we hope to see you in the near future!
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Additional Information about BEST WESTERN PREMIER Saratoga Resort Villas

Address: 4787 W Irlo Bronson Hwy, Kissimmee, FL 34746-5332
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #2 of 156 hotels in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PREMIER Saratoga Resort Villas 3.5*
Official Description (provided by the hotel):
Discover the ultimate in tropical resort hotels in Orlando, Florida, at the new BEST WESTERN PREMIER Saratoga Resort Villas located in Kissimmee. Surrounded by eighteen lush, breathtaking acres, our four-star-caliber resort hotel presents an astonishing array of delightful ways to spend magical days and mystical nights. Featuring magnificent two and three bedroom resort villas adorned by private waterfront balconies overlooking luscious gardens and a tropical array of plants and wildlife. Each villa is designer furnished and features exceptional character. Four-hundred-thread-count Egyptian cotton linen embraces heavenly bedding and ensures a comfortable and luxurious sense of serenity for our visitors.Dine in our on-site restaurant Saratoga Grill and Bar, serving delectable Floribbean style, tropical and American cuisine. Relax by our heated swimming pool, hot tub, and lounge deck, and enjoy pool deck services, including sun lounges, umbrellas, and towels. Children will enjoy a children’s kiddie pool, playground and game room arcade. Work out in our on-site fitness center with the latest in exercise equipment. Enjoy a scenic walk through our lush tropical gardens on waterfront boardwalks. Gaze at the diverse wildlife from our scenic covered gazebos. Warm Hospitality is Calling! ... more   less 
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