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“Great place” 5 of 5 stars
Review of BEST WESTERN PREMIER Saratoga Resort Villas

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BEST WESTERN PREMIER Saratoga Resort Villas
3.5 of 5 Hotel   |   4787 W Irlo Bronson Hwy, Kissimmee, FL 34746-5332   |  
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Ranked #2 of 158 Hotels in Kissimmee
Okemos, Michigan, United States
1 review
4 helpful votes 4 helpful votes
“Great place”
5 of 5 stars Reviewed March 4, 2013

This is a very nice motel. Our "room" was two stories, two bedrooms, two full baths, full kitchen, dining area and living area. Everything was nice and clean. I wish all motels were as nice as this one.

Room Tip: Just go to the Best Western web site for a good rate.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos A, Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 5, 2013
Thank you for selecting our resort and taking time to write about your accommodation. We value your feedbacks and as you mentioned it was a great place. You described the interior of your villa, which appeared to be quite convenient for you and most of all very clean. Whenever you are in vicinity, please visit us again.
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462 reviews from our community

Traveler rating
    305
    116
    26
    8
    7
See reviews for
315
50
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

We will be back at this one for sure next year. Amazing accomodations, wonderful and helpful staff, IDEAL location for all local attractions. We went with two kids under 3 and could not have asked for a better experience. This place exceeded our expectations. Felt like an oasis in the middle of nowhere despite thte fact that the location is very central. Don't think twice about this one and enjoy!

Room Tip: We stayed in L2897. Ideal with kids. Further from the reception and pool but quiet, close to playgr...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos A, Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 5, 2013
Thank you for sharing your beautiful experience and allowing us to comment on your feedback. It is always a warm-felt feeling to know that our guests stay was amazing, pleasantly surprising, and exceeded their expectations. As you quoted, “an oasis in the middle of nowhere” which you found to be an ideal location for you and your children. We are proud of the resort what it represents and what we have to offer. We are looking forward to your return and as always we thank you.
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Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

We stayed in a two bedroom suite that was very spacious, newly renovated, and very clean. The cleaning staff did a great job. The beds were very comfortable. Most of all we loved coming to the pool after a long day at the parks. They have a great pool resturaunt with awesome food and a great happy hour:) All the staff, bartenders, front desk, cooks were so friendly and helpful.They really care that you are having a good vacation. We love this place and will definetly recommend it.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos A, Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 4, 2013
Thank you for taking the time to write about your wonderful stay. We are very pleased to know that your accommodation was everything you have expected. Your villa was the perfect size; you enjoyed the pool, cleaning staff, and the restaurant. Nothing is more heart- felt when our guests expressed the wonderful service they have received. It is our responsibility to continue to service you our guests professionally and also to ensure that you are enjoying yourself to the fullest. We thank you and please revisit.
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Wauchula, Florida
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2013

awesome stay beautiful property great staff everything you need on one property no comparing this to any other place everything was perfect you couldnt stay at a better place ever will be spending alot of time returning to this place staff was first class and i belive also the best in the state i have stayed all over the state in diffrent places but i would drive anywhere to stay here again if you want first class accomidations and staff without breaking the bank this is your place spead the word we need more propertys like this the managment was the best ive ever incountered also miles above any other property around book it you will never want to leave most comfortable stay ever GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!

Room Tip: pick any room they are all first class
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos A, Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 5, 2013
Thank you for your wonderful feedback and rating the resort as best place in Florida. Your enthusiasm has indicated that your vacation was quite enjoyable and memorable. It is extremely heartfelt to know that you have stayed at so many properties, however, expressed how elated you were with the accommodation and the service. Thank you once again and we cannot wait to see you again.
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Miami, Florida, United States
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 3, 2013

The rooms were very nice but the service was very poor. We had purchased the stay at the hotel with continental breakfast included but when we woke up and went to get breakfast the servers told us it was included, even though we had our confirmation printed out that said that our breakfast was included for the four nights, five days.They refused to give us breakfast even though our paper said it very clear that it was included and we had payed for it, because supposedly they don't offer it anymore. Therefore, even though the decorations were nice, I would not attend this hotel again nor would I recommend it to anyone. This hotel did not offer what was said.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos A, Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 4, 2013
We thank you for your constructive criticisms and I want you to know we take every feedback very seriously and with urgency. It is unfortunate that your stay was not enjoyable due to the issue you have encountered with the restaurant. We are truly sorry your perception of breakfast service was not met and not adhered to your confirmation. We are very proud of our restaurant service and that we would have been honored to have served you the breakfast that was prepaid by the restaurant staff. Each staff member is intensively trained to exceed every customer expectation and we are more than certain our staff members would have recognized the voucher that the hotel/restaurant uses for a pre-paid amenity. Please allow us the opportunity to service you in the future and to experience the wonderful creations of our master chefs and to be associated our many guests who have experienced our service already
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Beaconsfield, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2013 via mobile

This hotel was modern, clean, full kitchen and all at a reasonable price! Only 15 minutes from Disney and they have a shuttle service so you don't have to take your car. Lots of room for large families or multiple families!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos A, Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 4, 2013
Thank you for taking the time to write a comment and share your experience with us. We are very pleased that you enjoyed your stay and found the resort to be very accommodating and convenience for your travel to Disney. As you have stated, "Great for a Disney Vacation" and the short journey to the park. You were able to relaxed and found your room to be very comfortable and we are happy to hear about your time with us. Should you be back for another Disney vacation, please visit us again.
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Macon
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2013

Stayed here in January for two nights before moving on to Disney property. Wish I would have stayed here the entire trip!! The villa was spotless with more than enough room for our extended family of 5 adults/2 kids. Incredibly tranquil setting and great scenery. My room at Coronado Springs was filthy and worn, yet it cost twice as much to stay there. More than ample kitchen supplies for cereal in the morning and dinner at night.

Enjoyed my stay here so much that I'll be checking in again next Sunday for four nights!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlos A, Manager at BEST WESTERN PREMIER Saratoga Resort Villas, responded to this review, March 4, 2013
Thank you for your beautiful comments and allowing the staff to make your trip a pleasant and memorable stay. We are so pleased you have found our resort to be appealing and that you have decided to return. We love repeat customers and always open for suggestions and feedbacks. Your accommodation met your needs and expectation and we are proud to have serviced you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Saratoga Resort Villas

Address: 4787 W Irlo Bronson Hwy, Kissimmee, FL 34746-5332
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #2 of 158 Hotels in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PREMIER Saratoga Resort Villas 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
Discover the ultimate in tropical resort hotels in Orlando, Florida, at the new BEST WESTERN PREMIER Saratoga Resort Villas located in Kissimmee. Surrounded by eighteen lush, breathtaking acres, our four-star-caliber resort hotel presents an astonishing array of delightful ways to spend magical days and mystical nights. Featuring magnificent two and three bedroom resort villas adorned by private waterfront balconies overlooking luscious gardens and a tropical array of plants and wildlife. Each villa is designer furnished and features exceptional character. Four-hundred-thread-count Egyptian cotton linen embraces heavenly bedding and ensures a comfortable and luxurious sense of serenity for our visitors.Dine in our on-site restaurant Saratoga Grill and Bar, serving delectable Floribbean style, tropical and American cuisine. Relax by our heated swimming pool, hot tub, and lounge deck, and enjoy pool deck services, including sun lounges, umbrellas, and towels. Children will enjoy a children’s kiddie pool, playground and game room arcade. Work out in our on-site fitness center with the latest in exercise equipment. Enjoy a scenic walk through our lush tropical gardens on waterfront boardwalks. Gaze at the diverse wildlife from our scenic covered gazebos. Warm Hospitality is Calling! ... more   less 
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