My wife and I have just returned from a two-week stay at the Omni Orlando Resort that contributed to the most fantastic honeymoon we could ever have asked for.

We checked in late thanks to our plane needing to be changed at Gatwick but the staff on the front desk of the Omni was very welcoming and efficient to clearly tired customers! The following morning one of the staff actually knew who we were when we were exploring the grounds which surprised us, as we’d never met her before and that evening we were presented with a complimentary bottle of champagne, chocolate covered strawberries and a really lovely card congratulating us on our wedding!

As mentioned by other guests the hotel is in an ideal position for visiting all the parks, you’re about a two minute drive from exit 58 on the I4 and you can get to everything from there no problem. The Disney parks are literally ten minutes away, Seaworld about 15 minutes and Universal 25 minutes and for places to eat just take exit 64 for the 192! We had a hire car and to be honest I have no idea why anyone visiting Orlando would want to use taxis, it’s so cheap and easy to drive and you have far more freedom. We didn’t take up the offer of the Valet parking at the hotel, you’ll find theme parks and restaurants don’t offer this service so it’s a good idea to learn to park yourself ;-)

There is a supermarket, pharmacy, garage and some basic places to eat within easy walking distance from the hotel.

The Hotel was spotless from top to bottom; we loved the pools (especially the lazy river which we felt required our attention on a few occasions just because it was great fun). The water flume was a laugh too and there were no availability issues with sunbeds although neither of us was interested in working on our tans, there’s just too much to see and do in Orlando to sit around. No idea what the gym was like, looked good from a distance and fairly empty but I had no intention of using it simply because I was on holiday and do enough exercise the rest of the year!

Not sure when our room was cleaned, we were always out by about 09:30 and never back until early evening so wouldn’t have a clue when it was done but the point is that it was always done and they always did a great job, no cleanliness complaints whatsoever and if we did happen to pass any housemaids in the corridors they were always really polite and smiley as were all the staff we dealt with, made us feel more welcome anyway.

The complimentary breakfast in Trevis was lovely, the buffet offered plenty of choice for cooked, continental, cereal, fruit or just sweet breakfast lovers out there. Again all the staff was welcoming and professional, Moe in particular was really fun and took pity on us after my wife had a slight mishap with some milk and a pack of Frosties! By the end of the second week all the staff knew us and knew what drinks we liked which was a really nice touch.

The hotel is clearly focused for adults, we were there out of season (8th Sept to 22nd Sept) and there were very few families and a lot of conventions going on for the two weeks, which didn’t particularly disturb us.

The only comments we really have to make are for some reason our balcony (room 404) only had one chair on it but then again it didn’t make any difference to us as we were never there to use it anyway so didn’t mention it to anyone.

After our first week in the hotel both room keys decided to not let us back in on our evening return, a quick walk to the front desk resolved this as they did whatever needed to be done in about 30 seconds and both keys worked perfectly for the rest of our time there. We also didn’t get a newspaper on one day.

A minor warning for any fellow Brits aiming to go to the Omni, there are no kettles available even after inquiring at the front desk to make a cup of tea in your room, only a coffee maker which we found a bit odd so take a travel kettle with you!

On checking out we noticed one oddity with our bill, we were well aware of the resort fee before ever opting to go there so as we'd done our homework so that wasn’t a surprise but for some reason on one evening we were charged for some odd golf drink and snacks that came to about 22 dollars when we never ate at the hotel, after querying this it was promptly removed and our card credited so someone somewhere got a free drink and snack by the sounds of it.

As mentioned by other quests the drinking water is over priced in the rooms, we went to Wall Mart and got 24 bottles of water that lasted us the two weeks for under 4 dollars so I’m amazed if anyone would pay 5 dollars for one bottle of the stuff in the room!

And finally I see what people have been saying regarding noise in the corridors, you can hear everything anyone says when they are in the corridor when the door is shut?! It didn’t really disturb us but it should be looked into.

All in all staying at the Omni was the perfect choice for us, we wanted to stay somewhere where we would have privacy, a great quality of service and beautiful surroundings and the Hotel achieved all of this and far more for us. We have such fond memories of our entire honeymoon and have no hesitation in recommending the Omni to all.

We booked this hotel on priceline and got a fantastic deal. The staff were great. The room was gorgeous. The pools were fabulous. The lazy river was the best part of our trip, so very relaxing. The lobby was beautiful. Didn't try the restaurants except for the breakfast buffet which was pricey as expected but delicious. We had a wonderful time.

Right where to start. Stayed at this hotel from Aug 24th for two weeks. The hotel is in a great location just off the I4 not too far from Disney, yet far enough away to be nice a peacefull and away from the tacky side of Orlando. The hotel itself is very nice, the lobby area is very clean and there are six lifts (you never have to wait long for one). The room we had was nice, it had a balcony (this was not very clean, and never cleaned during our stay). The hotel pools and lazy river are very good and we never had a problem getting a sun bed during the whole stay (even on a bank holiday). Used the gym every morning, found it very good (you could use it any time of the day or night, using your room key to enter). Joined the select membership as advised on here. Only got newspaper one day, had to ask for it every other day. The free continental breakfast was very good (they had everything that you could want, even an egg chef). The staff at the hotel were all very pleasent and helpful ( a special mention must go to the man who brought the cookies and milk most nights, he was very nice and my daughter looked forward to his arrival). The room was not cleaned that well for a hotel like this (the tables in the room were not cleaned at all and by the second week were covered in dust). Room was cleaned most days before midday, all except one day when we arrived back from a shopping trip at 16.40 to find it not done. I went to the front desk and was told it would be done, so we went out for dinner. On arrival back at 19.30 the room still had not been cleaned. The front desk said it would be done then and would take about half an hour, we gave them untill 21.30, arriving back at the room it still had not been cleaned. After complaining again at the front desk they finnally turned up to clean the room at 21.45. We just asked for clean towels as there was no point in having beds made. We ate once in the hotel apart from breakfast, in Davids club. The food was very good but way too expensive as was the drink ($6 for half a pint or so of beer). We found that all drink at the hotel was way to expensive. Croc's bar charged $11 for 3 small bottles of water (it was far cheaper in the theme parks). I would advise people staying here to get any food or drink that you need from the nearby Publix. (water in hotel room was $5, in Publix the same bottle was $1.99).The biggest downfall for this hotel was to charge $12.50 (plus tax's, making it just over $14) for the use of the facilities. We have stopped many times in and around this area and have never been charged (too have a swim and park your car). Also one day we could not use the pool we wanted to as it was shut for a private function (a bit wrong when we have been charged to use it), we could not park in certain areas during this time either. It says on all pool signs no food or drink in pool or on pool deck yet during the private funtion they were all drinking in the pool and on pool deck. This hotel is a nice hotel but there are better ones around for the same money (with less charges). So we would have too think hard before we came back here. If you are planning a trip to Orlando I suggest you look at other hotels around the same price before booking in here (try Orange lakes, its far better).

Loved our stay at the Omni. The hotel lobby is stunning and the landscaping around the grounds is very well done. Our room was a good size, with nice linens and towels, spacious bathroom with marble tiles and overlooked the resort area (rather than the parking lot). The room also had a small work desk with wired and wireless internet, if you bring your laptop. There are three pool choices - a lazy river, a formal pool and ‘family’ pool with decent-sized slide. There is also a splash pad nearby for smaller children and two hot tub areas. The lazy river in particular was a great way to spend time. Around the formal pool, there are cabanas with loungers and TVs to rest during the day without going to your room (extra $$ of course). On the Saturday, there was a DJ at the family pool who also ran some games for the kids. Weekends were pretty crowded and it was hard to get somewhere to sit but the pools themselves are so big they didn’t feel crowded.

There are lots of things to do other than swimming – fitness centre, tennis courts, basketball court, beach volleyball and of course golf. All were in excellent condition.

Don’t be put off by the location. Yes, it is away from the 192/I-Drive hotel strip but it is very convenient for WDW – it’s just off I-4, a short drive south of WDW. It is an easy drive to the park and traffic was never a problem. It’s a bit further drive to Universal Studios but not unmanageably far. There is a coach shuttle from hotel to the WDW parks which we used several times. Some evening departure times from the park are inconvenient if you want to see fireworks so you may want to take the car for those days you want to stay late.

Our package included a breakfast buffet which was served in David’s on the main floor, overlooking the lazy river which made for a great location. The fare was pretty basic: it usually included scrambled eggs, sausage and waffles, a selection of cold cereals, doughnuts and bread for toast. The first few days there was a nice fruit salad but later on during our stay it was substituted for an uninteresting fruit cocktail.

There are several on-site dining choices but I can’t comment on them. Off-site, the area is still being developed so the options for dining locally are limited – there are a McDonalds, a pizza place, Subway and Chili’s in the retail area near the hotel. There is also a Publix for grocery items and some ready-made meal items (think subs, salads and roast chicken) and a Walgreen’s for drug store stuff. For other restaurant choices, one option is to take the short drive north to 192 where there are many restaurants.

A couple of niggles. At check-in we got two card keys - one never worked and one night in the middle of our stay the other one stopped working after getting home late (required a trip down to the front desk). Also the AC in the public areas is set to absolutely freezing – fortunately you can control the temperature in the room to warm it up a bit.

When comparing prices, don’t forget that there is a $15 (plus tax) resort fee which is paid at the hotel.