We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East to your Saves list
Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East
2.5 of 5 Hotel   |   3484 Polynesian Isle Boulevard, Kissimmee, FL 34746   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #36 of 160 Hotels in Kissimmee
GreenLeadersBronze level
Boston, Massachusetts
Top Contributor
165 reviews 165 reviews
23 hotel reviews
Reviews in 46 cities Reviews in 46 cities
393 helpful votes 393 helpful votes
“Not Great...”
3 of 5 stars Reviewed March 17, 2014

We only stayed in this location for one night, thankfully. We had a nice room, no doubt about it. We had a king suite, which also had a separate nook with two twin beds. The beds were comfortable, the water pressure in the shower was good, and the room was clean. But OMG, the noise level in the middle of the night was ridiculous. The room above us must have had at least half a dozen young children staying there because they would not stop stomping on the floor and running back and forth. The noises stopped around 1 am, but resumed around 4 am when they apparently woke up again. Apparently someone in the group decided to withhold the kids' ADHD medication that night. The next morning at breakfast, it was all we could do to find an available table, and for the first time ever at a HIE location, we actually had to wait in line for our food. The multitude of kids present were butting in line, and making a total nuisance of themselves. I realize that this location is very close to Disney World, but this was ridiculous.

To make a long story short, if you want a quiet peaceful stay where you can actually get some sleep, do not go to this location.

Room Tip: Probably no such thing as a good room here. With kids roaming the facility like lemmings, you will...
See more room tips
  • Stayed March 2014, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, March 19, 2014
Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are looking into the necessary adjustments, in order to achieve complete guest satisfaction. Thank you again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

372 reviews from our community

Traveler rating
    107
    135
    73
    33
    24
See reviews for
189
83
15
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
charleston,il
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 11, 2014

It was just an average stay. The check in and check out was great, they were very friendly and helpful. Very clean and things worked quite well. The Pro were the pool area, cleanliness of the room and the resort, the breakfast was one of the best, had no problems with the parking, towels were some of the best,-- one of the best things it was close to a lot of things. The Cons, was the bed, it was one of the worst, very hard-, the walls were paper thin- you could hear everything, the water running when someone takes a shower earlier then expected, and lastly, they were not very accommodating when there was a price error on line- they would not fix it, call us back, or work with us.. Rather surprised because the staff was very friendly when we were there. Would we go back, hard decision because of the beds..

Room Tip: Get there early for breakfast, everyone there is at time, seating is limited, they have refill numer...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, March 19, 2014
A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. I have reviewed your comments and shared them with the entire management staff. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater, Florida
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 24, 2014

We had a good stay on Feb. 21, 2014. We were going to the Rodeo/and county fair. Breakfast was good, but very crowded. Rooms were cleaning, comfy beds and pillows. We didn't have a list of their channels on TV, but we got a list from the front desk.
A suggestion is PLEASE get a full length mirror in the room somewhere were people like myself, that has VERY POOR vision can get close to (no furniture in front of). I could not get close enough to the mirrors above the sink or above the TV area to put on make up and fix hair.
ALSO, there was NO sign at the street that gave us a heads up where to turn into the drive that leads to your motel.
Internet connection was fairly slow, but worked for what we needed it for.
This motel is far enough off the MAIN road, we didn't have a lot of road noise.
Thanks for an enjoyable stay.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brattleboro, Vermont
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 23, 2014

Spent one night here for the Disney Princess half marathon. When we arrived we arranged transportation with the valet staff for a shuttle to the start line in the morning. They assured us that our ride would be there at 4a. The next morning, there was no shuttle and the desk staff was ignorant of the arrangements. We did end up getting a cab, who had been waiting in the lobby for business. It was a hair raising ride to Epcot.
This being said, the room was great. The afternoon staff at the desk very helpful. When we got back, check out was 11a. We were there at 1057a. They graciously allowed us to have and extra half hour to get a shower, pack up, and check out. Very nice.
I would stay here again, but I'd make my own travel arrangements.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, February 26, 2014
Thank you for taking the time to provide feedback on your stay. We do not have Valet Staff at our hotel, although, it is unfortunate that due to the shuttle schedule you were prevented from fully enjoying your time at the hotel. Thank you again for your comments, we hope you will consider staying with us and we look forward to serving you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vero Beach,Florida
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 23, 2014

Heather checked us in and it was very easy. She was very pleasant to us. We only booked one night but ended up needing another and Johnathan helped us with that in the evening. When you entered the foyer it was a very welcoming feeling. The area was bright and the décor lovely. Florida décor as well as the rooms. Our room and bathroom was spotless. Towels plush-bedding soft. Breakfast was delicious and plenty to choose from. Spacious rooms. Mine and my husbands only complaint was the beds were very hard to our liking. Close to all attractions,Lake Buena Vista and Old Town. Would choose this hotel again.

Room Tip: We had room 212 the West side. Very quiet.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
134 reviews 134 reviews
30 hotel reviews
Reviews in 42 cities Reviews in 42 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed February 21, 2014

Absolutely loved this hotel. Not far from Disneyworld !! great location. within walking distance from a few shops and awesome restaurants. Breakfast included. Large rooms with all mod cons. enjoyed the stay. Staff were fantastic. will definitely stay here again

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cold in nh
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed here last night and I wanted to write this before I forgot. I rented two rooms for my husband and my brother and his wife. I called the hotel early in the morning to see if we could leave one of the cars at the hotel even though we hadn't technically checked in so we only had to take one car to Epcot. The said certainly it was no problem and gave us a parking pass for it. I explained to them that we wouldn't be back until later as we were going to the parks. The said that was no problem as they were used to that. We did end up getting back to the hotel about 7 pm and the check in was amazingly easy. They had our keys and rooms all ready for us so that only took a couple of minutes. It was amazingly quick. I did ask for a recommendation for dinner and he was quick to recommend an Irish pub across the street. We went to our rooms and were very happy them. They were quite large with very high ceilings which is unusual. They were clean and well taken care of.
We wandered out to the pool are and were very impressed. They had a nice sized hot tub that was being enjoyed by couples. It was a nice pool area.
We did end up going out to dinner to the Irish pub and loved it but that is another review!
We were beat after dinner so we called it an early night. My only issue was about ten o'clock the room on top of us as we were on the first floor.started making very loud footstep noises . Unfortunately for us they continued to well past midnight. I do realize at that point we should have called the front desk but you know how it is, you are in bed and just keep hoping that they noise will stop. Well eventually they did or we were just too tired to hear them anymore but as I said it
before they quieted down.
That made for a very short night for us. At seven o'clock they started with very loud steps and their music. So much for sleeping in at all. The beds were comfortable we just didn't get to enjoy them much.
We did go to breakfast and the four of us were very impressed. It was a great breakfast and they had everything that you could imagine. The food was fresh and plentiful.
We checked out fairly early as we were headed to the parks again. Check out was fast and efficient and he was very courteous. I did mention to him about the noise in case someone was going to stay in 103 again. He said sorry and that is as far as it went.
I didn't want him to give me anything but a genuine I am sorry would have been appreciated.
All in all I would recommend this hotel to others and would probably stay here again but I do know that next time I would call the front desk immediately and hope they would handle the issue.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East

Address: 3484 Polynesian Isle Boulevard, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Hotel Orlando Lake Buena Vista East. Our hotel offers free hot breakfast, a free scheduled shuttle to area theme parks, free high-speed Internet, and a free business & fitness center. We are also an official Walt Disney World Good Neighbor hotel located only 2.5 miles from the main entrance to 'Walt Disney World Resort area.' Our hotel provides a free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios, Downtown Disney . We also have a free scheduled shuttle to Universal Studios, Sea World & Lake Buena Vista Outlet Mall. With our convenient location you'll find numerous restaurants, shops, and small attractions are either within walking distance or just a short drive away. In addition to our comfortable deluxe rooms, we offer a choice of specialty suites, like KidSuites with private sleeping area and special kids' beds & TV. All rooms feature the new Express Bedding Package and refrigerator/microwave. For a real treat, our two-room Executive Suites offer a king sized bed, separate living area with sofa bed, and wet bar with refrigerator & microwave. Enjoy many hotel amenities including a heated outdoor pool & Jacuzzi, kid s playground and game room. Our hotel meeting rooms total 1100 sq ft-complete with free high-speed Internet access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Priceline, Travelocity, Orbitz, TripOnline SA, Odigeo, Cheap Tickets and Hotels.com so you can book your Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Kissimmee
Holiday Inn Kissimmee

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.