We were very disappointed with this Holiday Inn. After we checked in and saw our room and bed, we asked for a refund so we could find another hotel. They refused but we left anyway. I would definitely not recommend this hotel.

We stay at the HI Express for 5 nights over the New Year. The rooms were a little tired, but the rooms were clean and the maid supervisor stopped by each day to check the room and to make sure it was to our standards. The walls were a little thin and you could hear your neighbors, but we turned the fan oun at night and didn't have any problems. The beds slept great. I do have a recommendation that they change out thier pillows, they had pretty much broken down.

Now being there around the holidays made breakfast time pretty crazy. The employees did an outstanding job keeping up with the crowd and they opened an overflow room to help with the extra people.

The pool was nice. There were plenty of fresh towels and places to sit and relax.

Because we travel a lot we are able to upgrade, I had a huge king bedroom with a livingroom that had a small fridge/microwave/sink on one wall. The room was clean, the bed was not as comfortable as usual and the airconditioning didn't work. I didn't realize that the air didn't work until late when I went to bed and noticed it was 78 in the room. I turned the air down, it was quite noisy, and then awoke a short time later to 75 degrees, the air shut off and I tossed and turned all night until 5 AM when the air came back on. I reported it the next mornigng (was too tired in the night, but should have). The desk just said they'd check on it, I said I was leaving and that was it, no resolution on my bill. Breakfast was the usual, pleasant breakfast area.

The stay was just what we needed/expected. The hotel was clean, room was available early, pool, free breakfast and wifi. The room was good, we went to disney and were only there for sleeping. The shuttle was free to the park. Everything was perfect, and Dhruv at the front desk went above and beyond our expectations making our stay we'll worth it.