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Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East
2.5 of 5 Hotel   |   3484 Polynesian Isle Boulevard, Kissimmee, FL 34746   |  
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Ranked #34 of 159 Hotels in Kissimmee
GreenLeadersBronze level
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Nice place to stay”
4 of 5 stars Reviewed November 5, 2012 via mobile

Stayed here for two nights with my husband. The room was nice and big, nice TV. Room has a microwave and a refrigerator. Bathroom was nice and decent sized, skinny tub/shower. The pool looked clean. Front desk clerk was very polite and accommodating. Hotel was close enough to the parks you could take a shuttle or cab if you didn't want to drive.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, November 9, 2012
Dear Smply527,
We appreciate you and your husband choosing our hotel for your get-a-way; thank you for the comments. We have recently upgraded all our accommodations with 37" flat screen television for your enjoyment.
Our staff takes pride in making sure all our guests are comfortable and accommodated during their stay and our complimentary shuttle to the theme parks and outlet mall are a hit for all. We are glad you were able to experience our wonderful hotel and we look forward to having you as our guests on your next trip to the Disney area.
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356 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Puebla
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2012

Its really comfy! Walls are thin but Im a light sleeper and had no problem. Its like 10 min away by car from Disney! Breakfast is just like every other Holiday Inn Express, I actually think it is pretty good because you can have fruit, cereal and yogur or you can have unhealthy stuff like biskets and gravy ha! Its also very close to downtown Disney. Staff is pretty amazing. Clean and nice. Parking is free and Walmart is right across the street! Also you have a Panda Express and all that kind of restaurants pretty close.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, October 15, 2012
Good morning XimenaMunoz,
Thank you so much for the wonderful TripAdvisor review; we are thrilled you enjoyed your stay here with us. I hope you were a little unhealthy and were able to enjoy one of our signature cinnamon rolls, during our complimentary hot deluxe breakfast.
Our staff takes much pride in the cleanliness of our hotel and rooms so your kind words mean a lot to them; thanks again, we look forward to seeing you again on your next trip to Disney.
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1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 5, 2012 via mobile

We booked this hotel online and were pleasantly surprised. After a long day at Disney we checked in and the gentleman at the counter upgraded us to a suite without us asking. All the staff was extremely friendly, hotel was clean and how do you beat a complimentary breakfast? Read some complaints about the walls being thin but we had no noise complaints at all. Overall great hotel especially for the money!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, October 8, 2012
Hello Bbexec,
Thank you for your wonderful comments on TripAdvisor; we appreciate you choosing our hotel for your trip to Disney. We are thrilled you enjoyed the hot deluxe breakfast and hope you were able to enjoy one of our signature cinnamon rolls! We look forward to serving you and your family on your next trip to the Orlando / Kissimmee area.
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Orlando, Florida, United States
1 review
5 of 5 stars Reviewed October 3, 2012

We stayed there last year for the Doctor Who convention and I made reservations for this year too, then our mom offered to pay for the room so I called and they refunded back the money without question. This hotel really does put its guests first!

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, October 8, 2012
Hello Adriana K,
Thank you for your review on Trip TripAdvisor; we take pride in offering the best customer service to our guests current, past and future. We hope your stay in the Orlando / Kissimmee area was pleasant and look forward to seeing you again for the next convention you attend.
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Clayton, Delaware
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 26, 2012

This hotel had the amenities we were looking for - clean, comfortable room, outdoor pool and a spa. The property also had a playground as well as an arcade/game room area. The staff were generally friendly, from the front desk to the staff, and took care of everything needed. The breakfast that is included can't be beat. No problems with accessing internet in the room, and the room also had a small refrigerator and microwave. Centrally located - it was close to everything.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Director of Sales at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, October 5, 2012
Dear Sharpeibaby,
Thank you so much for your recent stay with us; we are thrilled you enjoyed everything our hotel has to offer. Our staff takes great pride in giving outstanding customer service and thorough attention to detail. If there is anything we can do to make your stay more memorable; please let us know, we look forward to seeing you again on your next trip to the Kissimmee area!
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Lake Geneva, Wisconsin
1 review
5 of 5 stars Reviewed September 16, 2012

very clean hotel. excellent service. flat screen new tvs.......we will stay here again. best hotel in orlando....very close to all the parks and free shuttle to all the park. breakfast is excellent. beautiful and clean pool . we like this hotel people who work there makes you feel like your second home.

Room Tip: clean hotel
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, September 21, 2012
Dear Kris R,

We sincerely thank you for recognizing the quality accommodations and service that you received while visiting our property. We are so excited about our new flat screen TV's that are bigger than the previous TV's we had as well! It was our absolute pleasure to have you as our guest and look forward to the next opportunity that we have to see you here in the Lake Buena Vista area.
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South Florida, Florida
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 27, 2012

Room and bathroom were very clean at our arrival. Excellent and nice employees. Carpet and curtain were stained but that didn't affect our stay. We stayed in a Kid's Suite with 1 king bed and 2 twins in a small room inside the room. 2 TV's. Small closet. Furniture is outdated. CRT TV's and picture was not good, desk with ergonomic chair, 2 living room chairs, 1 stool in kid's room. I have to agree with other reviewers, paper thin walls. We stayed on the 3rd floor, and people walking (steps) on the 4th floor were annoying. Beds were OK. We found no bugs. Towels were old, not soft. Complimentary toiletries were provided. Micro/fridge/coffee maker. Cups, coffee, tea were included, but no disposable plates. A/C worked perfectly. Pool is very small, and is open until very late. Our room was facing the pool and it was noisy late at night. Wifi was OK, speed was average. Plenty of lights/lamps in room. Free hot breakfast was good and included scrambled eggs, make your own pancakes, sliced breads, muffins, bagels, sausages, assorted yogurts, milks, assorted juices, cinnamon rolls, hot cereal, assorted cold cereals, hot beverages, bananas. Walmart and Outlets across the street. As another reviewer wrote "creepy" area and very dark at night. Publix Supermarket and Target within a few minutes drive. Location is good. Downtown Disney area and I-4 within a short drive too.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIELBV, Manager at Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East, responded to this review, September 5, 2012
Dear pr_littlemermaid,

Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us! Your concerns will be distributed to the proper departments and addressed.
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Additional Information about Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East

Address: 3484 Polynesian Isle Boulevard, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Orlando-Lake Buena Vista East 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express & Suites Hotel Orlando Lake Buena Vista East. Our hotel offers free hot breakfast, a free scheduled shuttle to area theme parks, free high-speed Internet, and a free business & fitness center. We are also an official Walt Disney World Good Neighbor hotel located only 2.5 miles from the main entrance to 'Walt Disney World Resort area.' Our hotel provides a free scheduled shuttle to Epcot . From Epcot , transportation is available to Magic Kingdom Park, Disney s Animal Kingdom Theme Park and Disney's Hollywood Studios, Downtown Disney . We also have a free scheduled shuttle to Universal Studios, Sea World & Lake Buena Vista Outlet Mall. With our convenient location you'll find numerous restaurants, shops, and small attractions are either within walking distance or just a short drive away. In addition to our comfortable deluxe rooms, we offer a choice of specialty suites, like KidSuites with private sleeping area and special kids' beds & TV. All rooms feature the new Express Bedding Package and refrigerator/microwave. For a real treat, our two-room Executive Suites offer a king sized bed, separate living area with sofa bed, and wet bar with refrigerator & microwave. Enjoy many hotel amenities including a heated outdoor pool & Jacuzzi, kid s playground and game room. Our hotel meeting rooms total 1100 sq ft-complete with free high-speed Internet access. ... more   less 
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Also Known As:
Holiday Inn Express Kissimmee
Holiday Inn Kissimmee

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