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“Happy” 5 of 5 stars
Review of Vacation Village at Parkway

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Vacation Village at Parkway
2.5 of 5 Condominium   |   2949 Arabian Knights Blvd, Kissimmee, FL 34747   |  
Hotel amenities
Norristown, PA
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Happy”
5 of 5 stars Reviewed March 19, 2014

After reading all the reviews prior to our trip, I was a bit skeptical about staying here. I have to say that we were pleasantly surprised. The check-in was a breeze. There was no pressure to attend the $20 "free" breakfast (which is the sales pitch). All of the staff we have come in contact with has been extremely friendly and helpful! We asked for a room in the higher buildings and were put in building #14. The room was very clean! The Wifi is much better than I was expecting!

We have a 1 bedroom partial kitchen, which is perfect for us! We would definitely stay here again!

Room Tip: Ask for the higher number buildings since they are the newest!
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Parkway, responded to this review, March 24, 2014
First impressions are lasting and we’re glad to know that our resort made a great impression on you! Thank you for your 5-star recommendation of Vacation Village at Parkway. Though we try, no one resort can be everything to everyone. Thank you again for your positive review and we look forward to sharing our hospitality with you the next time you’re in Orlando.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (282)
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English first
Winnipeg, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 19, 2014

On check in we were told to see Dave to get a parking tag. Dave offered us a breakfast or lunch with a tour of their resort. We first declined because we told him we have a time share and are not willing to spend 90 minutes listening to another timeshare spiel. He assured us we would only have to fill out a survey after our lunch and advised we would receive $100.00 after. We gave him $20.00 as an assurance we would show up. The next day we met with Christina at lunch time. We repeated what we told Dave. She said that was alright and wanted to take us for lunch anyway. After grilling us all through lunch she had me give the waitress the tip. On our way back to the resort we reiterated we were not interested in another timeshare. She advised she had to give us the tour. This has now taken 2-1/2 hrs. After the tour we went upstairs to fill out their survey. While my wife filled out the survey I was questioned further. Christina then went to get her manager. When he showed up he said he wanted to talk to us and it wouldn't take long. 3-hrs passed since we arrived. My wife told him this has gone on long enough and our daughter is waiting for us back in our room. He told my wife if she had enough she could go so she left. After I was there a good 1/2-hr longer I was advised because my wife left we forfeited the $100.00 gift. $20.00 of this was my deposit to assure we would show up. I am now out $25.00 and 3-1/2 hours of our lives we can never get back.
During our tour of the time share Christina bragged about the beauty and quality of the unit and weren't we happy with our unit. We advised her the unit we are staying in was fine though outdated and furnished with saggy old furniture and not anywhere near what she was showing us. She advised the nice units are saved for THEIR owners and not exchange owners. Also beware of the $25.00 additional fee for using the amenities. I've stayed at other resorts that did not charge for shuttles, crafts or pool use. We left here feeling completely ripped off. Professional pictures can also be deceiving. We did not have a Jacuzzi tub in our unit nor did our daughter have one in her unit. I guess they save these for THEIR owners.

  • Stayed March 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Parkway, responded to this review, March 24, 2014
Thank you for taking the time to thoroughly detail your experience. We apologize for the problems you encountered during your tour and the inconvenience they caused. Though we can’t guarantee them, every effort is taken to fulfill requested room assignments from all of our guests. Our owner’s requests will take preference but we believe that it is only fair that an owner should get the room assignment they request at their own home resort. We’re sure that most exchangers would agree with us and would expect the same level of service at their own home resort while on vacation. From your review it appears that you had reserved a B unit. Our B units are a companion suite to our A unit, which feature Jacuzzi tubs and fully appointed kitchens. Your experience doesn’t reflect the normal standard of service we provide and we regret that now you have such a negative impression of us. We’re sorry that we couldn’t provide you with the vacation experience you were looking for and we wish you better travels in the future.
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Athens, Georgia
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 19, 2014

Stayed here March 9-13, 2014, in building One, in a 2-bedroom.

Things I liked: The space (very spacious) and the security of the double doors - similar to a duplex, you have key entry to one door, and then you see the doors (also key entry) to 2 separate units, both of which are yours with a 2 bedroom. Awesome with privacy! My parents were in the smaller unit, and myself, hubby, and the 2 kids next door in the larger unit. Other plus: near the Disney parks, Publix, and other eating places.

Now, for the don't-likes: Building One is in desperate need of renovation; it's just old, feels old, smells musty. I'm sure the newer buildings are better (hope so, at least), but building One needs some attention. It also lacks personality, feels stale, a little cold. You don't get that warm and fuzzy home-like feeling while there. Also, if you walked barefoot (who doesn't in your condo?) in the room, your feet were black within a few minutes of walking on the tile. Yuck. Another thing that bothered me, given that this resort is HUGE, is that they don't recycle. Saw NO recycling bins, called the front desk and asked, and they confirmed they do not. So environmentally irresponsible!! Anyway, stayed here with an RCI exchange. Wouldn't stay here if I paid "real" nightly rates. Would give it a 3.5 if I could, just for location & space. It just doesn't compare to a Disney resort in service, cleanliness, and environmental responsibility. Just basic, too basic, and I don't prefer soot-coated feet on myself or my family. Oh, and no washer and dryer in the room. You must go down the hall and use your floor's community ones.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Parkway, responded to this review, March 24, 2014
Thank you for reviewing our resort. We’re sorry that the accommodations didn’t meet all of your expectations. Each year we make a significant investment into the property directed towards what we consider to be the priorities at any given time. Some of our scheduled renovation projects this year include replacing many of the furniture items in building 1 & 2, cabinet upgrades in building 3 & 4, and new bedding in building 7 through 9. We appreciate that you took the time to share your thoughtful suggestions on recycling. Your comments have been shared with our management team for further consideration. We hope you give us another chance in the future to exceed your expectations and stay with us again the next time you visit Orlando.
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Halifax, Canada
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 19, 2014

Love this location! Lots of space, pool was fantastic, clean, protected from the wind, and large enough for the amount of people using it. Staff are very friendly and want to make you happy! Our only complaints are there was never enough parking when we returned at night and had to park at another building and the wifi was terrible. We paid for parking and wifi and we expected it to be better. We would go to the pool sometimes to get a connection but that didn't always work. It seemed to be ok if you were there through the day but when everyone was back in the evening you couldn't get online at all. Our overall experience was wonderful!

Room Tip: Ask for a room poolside. So nice to wake up to look out on the pool!
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Parkway, responded to this review, March 20, 2014
Thank you for sharing your recommendation! We’re happy that overall you enjoyed your vacation with us and that our staff was accommodating to your needs, but are sorry that our parking and wifi failed to meet all of your expectations during your stay. We hope that we may have an opportunity to share our hospitality with you again the next time you are in Orlando.
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Conroe, Texas, USA
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 19, 2014

The experience began on the right foot with a quick check-in even though we were early. We got rooms near two pools so we were where we needed to be. The first couple of nights/days were cold and wet so we were able to rent DVDs and watch them on the DVD player provided. Anytime we had any concerns a phone call was followed by a quick response. The management worked hard to please their guest. The only negatives were that there were not many activities planned on site. The management's philosophy was that guest were there to visit the "parks" so providing lots of meaningful activities was not needed. This is an area for improvement.The other area for improvement was the interenet connection. It was slow an annoying constantly needing to re-enter an access code. In this day and age the expectation is high speed wireless internet as part of the stay.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Parkway, responded to this review, March 20, 2014
Thank you for sharing your experience with us. We’re sorry you were disappointed in our resort activities. Though the majority may spend their days at Orlando’s theme parks nearby, all guests are welcome to use our six pools, explore our Naturewalk on property, as well as participate in at least seven daily activities planned by our Activities Staff at the resort. We apologize that you had issues with wifi service. There are nearly 2,000 guest rooms at the resort and service may be slower at certain times. We hope that our friendly service and the comforts of home we provide will entice you to stay with us again the next time you’re in the area.
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Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2014

Our family of 3 (parents and 12 year old) had a large space in building #11 facing the pool. We had a full kitchen, one bedroom with jacuzzi and a sofa sleeper. The place was clean and was refreshed with towels/bedding mid-week. While dishes and cookware were adequate, we wished the place would come with conveniences such as spices (not even salt and pepper available), cooking oil/spray etc. It's a pain to buy all of that and who wants to take it home on an airplane?
The pool and hot tub were clean, although the pool was cold when temps dipped for a couple of days. WIFI was sketchy sometimes, but it wasn't an issue for us. We had an issue with delivery of a kitchen item. We called housekeeping 3 times over several hours. Apparently someone tried to deliver and knocked, but due to the double door system, the knocking cannot be heard. For whatever their reason, housekeeping doesn't bother to unlock the doors and leave the requested item. Then they become irritated when you don't answer the door. Overall, a good family place and located close to all the parks.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Parkway, responded to this review, March 20, 2014
Thank you for your recommendation of Vacation Village at Parkway! We’re happy that your family enjoyed their vacation with us. We are sorry that you were disappointed to find that we don’t supply certain perishables and we apologize for the issues you had with the delivery of a kitchen item to your room. Employees will only enter guest rooms when maintenance calls are requested or for scheduled housekeeping services. We’re happy that overall you enjoyed our hospitality and we hope to see you again on your next trip to Orlando.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2014 via mobile

I a writing this while at vacation village on my balcony overlooking the pool and hot tub. Used to own time shares but had poor trading power and sold my part to my brother and never looked back. This past fall however, my parents purchased the time share here at vacation village and let my family use it this week. If I could have had this as my property I wouldn't have sold it.

The facilities are new, clean, well maintained. The suites are well provisioned with linens and cook ware, and it is close to everything you could hope to do. From check in to staff people on duty, everyone's friendly and helpful. Well done. This place is great.

Stayed March 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vacationvillage, Guest Relations Manager at Vacation Village at Parkway, responded to this review, March 24, 2014
Thank you so much for your amazing review! We’re thrilled that we exceeded your expectations at Vacation Village at Parkway. Your wonderful comments have been passed on to the resort’s management team so that they may be shared with the rest of our employees. We’re sure they’ll be happy to know that you enjoyed their service and we all hope you return to Parkway soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vacation Village at Parkway

Address: 2949 Arabian Knights Blvd, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 54 Specialty lodging in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Vacation Village at Parkway 2.5*
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Also Known As:
Vacation Village At Parkway Hotel Kissimmee
Vacation Village Orlando
Vacation Village Parkway Orlando
Village Parkway
Vacation Village Parkway Florida
Vacation Villas Parkway

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