The experience began on the right foot with a quick check-in even though we were early. We got rooms near two pools so we were where we needed to be. The first couple of nights/days were cold and wet so we were able to rent DVDs and watch them on the DVD player provided. Anytime we had any concerns a phone call was followed by a quick response. The management worked hard to please their guest. The only negatives were that there were not many activities planned on site. The management's philosophy was that guest were there to visit the "parks" so providing lots of meaningful activities was not needed. This is an area for improvement.The other area for improvement was the interenet connection. It was slow an annoying constantly needing to re-enter an access code. In this day and age the expectation is high speed wireless internet as part of the stay.