This place is confusing and not up to what they claim. Assigned a room then given keys to another room. B Units very small. Claimed bed ws a queen looked and felt like a double. Room small. Asked for a change in room. Told no rooms available. There are 19 buildings even at 100% capacity all were not checked in therefore there should have been a room to change to. Then when showed room assigned and room given keys to was told oh this happens.
Checked in at 12 Noon given keys at check in time 4:00P, checked out at 5:40P same day. When asked which room they were checking me out of because both roms appeared on the separate check in slips, they had a hard time answering.
Night Property Mnager would not come out of his office to talk to me. He told front desk clerk, to tell me he wasn't coming out. I spoke to him on phone earlier and was told no accomodations would be made and I could check out if I so choose. He would not change our room or offer any other explination. Many there were complaining both owners and guests of owners. Mr. Alan P night property manager left a lot to be desired in Vacation Villages at Parkway. I would not return to this property. Bad service all around.
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- Also Known As:
- Vacation Village At Parkway Hotel Kissimmee
- Vacation Village Orlando
- Vacation Village Parkway Orlando
- Village Parkway
- Vacation Village Parkway Florida
- Vacation Villas Parkway