Ok, I want to give people my assessment of this stay....I am in building 16...I asked for a high floor to see the fireworks from Disney and Sharelle who checked me in went out of her way to fulfill my request!!! My room is gorgeous and clean. Everything works. I have an A/C unit. I don't have 1 bad thing to say. Yes, the hot water could be hotter...that is MY preference versus a set back. The bathroom lighting is a little dim and they forgot to give us dish rags....NOT A VACATION RUINER!!! I own at another property and previewed this one last year. I read the reviews...ask for a newer building if that is what you want. Customer service has been outstanding. I asked for towels and got them in an hour or so. Went to timeshare breakfast to get $100...I told them I didn't want to buy...guess what? I got my money and I didn't buy a thing!!!! Remember buildings 16/17 are new! They are building 2 more units so they will be better than the rest! Ask for it if that's what you want!!!! Pools were crowded but nice. Overall.....best stay ever!!!!