We exchanged into this resort through RCI. For what we paid for two rooms ($38 per night for each room), the value was very good. But I'm glad we didn't pay full price.
I'm writing this review AFTER a stay at a resort we transferred to when our reservation here ended. We were not happy with VVAP until we moved. Then we missed it. But it was more because of a feeling of out of the frying pan and into the fire. So, here goes...
Our first room was a ADA room where there was no ledge on the shower which meant water would be running all over the place. Also, the refrigerator wasn't level. Not sure if it was the floor or the unit itself. We asked to be moved because of the shower and they were able to do so, but I wondered after looking through the first room if we'd be jumping out of the frying pan and into the fire. Pictures of our room are here: http://flic.kr/s/aHsjDfewhQ
Overall, the grounds and building very well kept, but they overdo it on the bleach. We could smell it every day in our room. There are many other cleaning products out there. Bleach is harsh and quite odorous. Find something else. Nice fitness center.
The rooms were not 4-star. CHEAP cabinetry, below contractor grade. RUST in microwave, fridge handle and stove. Chipped and burnt counters. Disgusting residue on baseboards. Looks like the walls haven't been cleaned or painted in ages. Mold on bathroom door by kitchen. Bedroom floor not vacuumed. Kitchen counter dirty. Living room TV a 2005 Sony console. Nice to have the larger screen, but it was just OLD. Bedroom TV around 19" and old, too. SLOWWWWWW WiFi. Dirty oven. Watched a 20/20 special a couple weeks ago. Now I travel with my own cleaning products and ended up cleaning our room myself, including mopping the floors. Also recommend running everything through dishwasher before first use--just to be safe.
I read reviews AFTER booking this place and I was scared as to what I would find. I knew about thin walls, but I didn't expect to find such poor accommodations. Didn't bother to complain because I didn't imagine it would get any better. We were told this was a remodeled unit. Yeah right. NOT!
We were able to avoid the timeshare breakfast presentation because the guy who checked us in didn't schedule us for it. After 2 phone calls trying to get us to schedule one, we simply stopped answering the phone or unplugged it. We had cell phones, so we didn't need the room phone except to make local calls. We got our parking pass upon check-in, so no issue there. There were several flyers placed on our door, asking us to come get our free gift as well. Sorry, no thanks. Just did not want to get roped into a tour. My mantra is: "Not buying, not upgrading, not debating." Screw me once, shame on you. Screw me twice, shame on me.
On a positive note, I would like to say thanks to Tolliver for being so helpful during booking. We had staggered reservations for a 2-week period, 2 rooms. She was able to line them up for the same check-in/-out and she gave us a lock-out unit. I also appreciate being able to bring the dog (they need to update their listings to reflect that pets are allowed); however, we don't think it's fair to put dog owners on the first floor, especially if rooms have tile floors--what difference does it make? Floors and ceilings are paper thin, which is why I prefer a top-floor unit. We could literally hear a pin drop above us, along with scooting chairs and tables, etc. I saw a dog owner get on the elevator, so not all dogs stayed on first floor apparently. Maybe they were owners here.
They have a movie by the pool every week. Unfortunately, it's REALLY loud, so if you're in a room next to the pool, the audio from the movie will spill into your room. The screen was literally right outside our window. I called the front desk and asked them to contact someone in the pool area to turn down the volume. Didn't work out so well, so I ended up going outside in the PJs and asking the girl to turn it down. She was nice enough about it and complied. Really, though, is it necessary to play these movies so loud? It's not a theater. It's an area surrounded by rooms where people may be resting after a long day in mouse-land or doing whatever. Fun idea, just poor execution.
Bottom line: The room wasn't as nice as what I'm used to, but considering where we ended up afterwards, it was doable for a couple of weeks. We won't stay there again simply because we didn't like to SLOW Internet and we didn't appreciate having to pay for faster speed. I need my Internet and will not book a hotel if I know they have ridiculous fees. I knew there was a $25 amenity fee for our entire stay, but the fact that the Internet is low Mbps isn't clear.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.