I actually exchanged into here from an “associate” property. What I was assigned was a very old & worn unit in the first blocks built in this complex … and clearly it had never been upgraded. The hallway carpets were very worn. The old arborite kitchen counter tops had burns marks from where people had obviously placed a hot pot or pan. And these weren’t new marks, they were obviously many years old. But they did try hide the marks with a blender; I guess they need to find bigger blenders for that to work. The doors to our unit were old and damaged. They scraped and made loud noises when opened & closed. And the secondary lock on the door had been forced off in the past and was hanging loosely by a couple screws. The patio door didn’t lock … not a major concern on the 3rd floor, but obviously not the best security system.
Even though the resort was almost empty we had neighbors beside us for the first couple days (2 adults & 4 kids in a studio unit!). The walls were anything but soundproof; you could hear their TV quite loudly as well as the people talking & shouting. They were still making noise and pounding on doors at 1:30 AM, but I was told by the front desk there was nothing they could do about that.
The rest of the week we had people above us and you could hear every step they made and every time they moved a chair or dropped anything on the floor. And the sound travelled through the concrete so that in the bedroom you could hear them in the living room or kitchen above.
The bathroom layout was very odd. It was huge (larger than some bedrooms), but not much in it. Double sinks a toilet and a very small shower, and LOTS of empty floor space. The tub, a Jacuzzi, was in the bedroom. Fine for 2 of us, but would be awkward with more people if they wanted more than a shower (and there would have been plenty of room for another tub in the bathroom).
I tried to turn down the sales presentation, but after over 10 minutes of saying no to the guy at the desk it was obvious that if I wanted my parking pass I would have to attend the breakfast (including paying the $20 deposit). The sales person, in an effort to try get me to buy a unit, said they kept the good units for the actual owners and that people renting or exchanging got the crap (his words, not mine). If this is true (which it seemed to be in my case) that is great if you are an owner, not a good recommendation for anyone else.
The good parts of the unit were, first, location, location, location. It has quick access to I-4, Toll 417 & US 192 and it is literally across the road (freeway) from Disney. Second, the unit was large and most things worked even if they were old & noisy.
Far from the worst place I’ve stayed, but I won’t be going back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to share your experience with us. We regret that our resort didn’t meet your expectations and we appreciate your comments as they help us decide which areas of service need improvement. We work hard in providing an excellent vacation experience for guests and most of the time we’re successful. We hope that you’ll reconsider and stay with us again so that we may have an opportunity to prove why so many travelers prefer Vacation Village at Parkway as their Orlando vacation destination.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.