Dis home not a 3 bdrm as advertised, its two bdrm with an open loft. Arrived and called the office over a half dozen times, they said the problem would be resolved. It wasn't. I entered into a verbal contract on 7/5 w Debbie at the main office to be refunded $200.00 bc the home was misadvertised. I offered to leave w refund as we traveled in order to spend time w brother that is going to serve 4 yrs overseas. They assured me that was not necessary. Below you will see they indicate the reason for the refund, only to inform me yesterday they would not be honoring that credit. They are now saying since the homeowner believes it is a 3 bedroom, it is a 3 bedroom. The pool was unable to be used because of the dirty condition, algae on walls,they said I would have to incurred the cost. There were live roaches,(although they indicate they fumigate once a month. Dirty linens, the shower and toilets were backed up, plumber had be called. The towels were not provided until next day. We were forced to purchase towels in order to bathe. There were piles of garbage in the front of the home that were to be removed prior to my arrival. There were bugs swarming over piles of garbage. The csr reps Debbie/ Pam made promises, none of which they followed through on. They were going to rectify such an awful stay on a # of occasions and failed to alert me when they decided they wouldn't uphold any of the promises they made. The house appeared to have a two car garage that was also misleading when in fact it was only fit for one car (which we could not access because we would've been forced to move the bags of trash that some rodent had already broken apart) The other half of the garage was some kind of storage room. The oven door did not close so in order to bake we had to hold it shut. They reneged on absolutely everything they said. Now they do not want to return my security deposit of $250, since they're taking back the $200 credit for the false advertisement of 3 bdrm.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.