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“Week long trip with 22 football players” 5 of 5 stars
Review of Embassy Suites Orlando - Lake Buena Vista South

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Embassy Suites Orlando - Lake Buena Vista South
3.5 of 5 Hotel   |   4955 Kyngs Heath Rd, Kissimmee, FL 34746   |  
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Ranked #1 of 156 hotels in Kissimmee
GreenLeadersSilver level
Scottsdale, Arizona
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Week long trip with 22 football players”
5 of 5 stars Reviewed February 14, 2014

Stayed for 8 days with twenty two 14 year olds and their families for a National championship football tournament. We could not have stayed in a better place ! From the housecleaning staff to the front desk, the service was outstanding. Rooms were spotless and had ample space. Four Seasons service at Embassy Suites price. Oh yea, the boys had plenty to eat at breakfast !!

Room Tip: All rooms comparable
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, February 18, 2014
Thanks Tom N, for taking the time to share your feedback regarding your recent stay with the Firebirds. As impressed as you were with the hotel, we were equally impressed with how well-behaved the boys were for the entire stay. It was our pleasure to host the team, and hope to do so again in the future. Thanks again!
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610 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
Colorado Springs, CO
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2014

We stayed one night at this hotel to be close to Disney. It was very up to date and clean. I always check for bedbugs and the matress and boxspring were both encased in zippered covers so there would be no place for them to hide in the corners of the matress. This really impressed me. Of course the breakfast was very good with lots of choices. We will definitely stay here again.

Room Tip: Ww stayed on the 10th floor facing west to enjoy the views of the city and the sunset.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, February 18, 2014
Thank you KMHG, for posting such a great review and 5-star rating! We're glad that you were so impressed with our level of service and attention to detail. It's great to hear that you would definitely stay with us again...we'd love to have you. See you soon!
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Connecticut
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 11, 2014

We were only staying one night. We called before to say we would be a late arrival. We arrived after 11pm. We had no problem finding a parking space and we were welcomed upon arrival. We checked in and went on our way noticing the hotel was very nice but not really paying attention to detail. The bar was open and it looked some guests were having a good time. Our room was off to the side not facing the atrium, very quiet location. Our room was very clean and nicely decorated. We showered and went right to sleep. Beds are very comfortable and lots of pillows. I woke up before my daughter and used the in room coffee maker, it was fine. I usually do not use these but it was very easy and had what I needed. We went down for breakfast, it was crowded but the line moved. We didn't notice until after we picked out our breakfast that if you walk past the ordering section the hot buffet is the same on the other side where there is no line. Servers were near items in the buffet asking if you needed anything. We then took in the rest of the hotel, looking at the lobby, pool and store. The lobby décor is great and the pool and hot tub area also looked great. I have never stayed in Kissimmee when in the area but after staying here I would give it a chance. It was not far to the Disney area and not hard to find.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, February 18, 2014
Thank you very much for sharing your thoughts and recommendations regarding your brief stay with us. We're pleased to hear that your family enjoyed the hotel so much, including the helpful service, the comfortable suite, and the great amenities. We hope to see you and your family again soon!
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Naples, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

I just checked out today and felt compelled to write a review about this hotel because it was extraordinary. I travel to Disney at least once a month and have stayed at Disney resorts and other 4 and 5 star hotels and this hotel was by far the best. I booked through Hotwire and I really lucked out. Everything I requested was delivered super fast. I asked for a pack n play at check in and it was in my room by the time I got up there. I also requested extra towels and they brought them within 5 minutes. The Breakfast and the Managers reception were awesome. I would totally recommend this Hotel and plan on staying here in the future.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, February 11, 2014
Wow, what a great review! Thanks Naples1234, for taking the time to share your thoughts. We are so happy to hear that your family loved the hotel, including the speedy-fast service and those complimentary amenities. Thanks also for offering your recommendation to others, and we definitely hope to see your family again soon!
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Lake City
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 9, 2014

Although the regular price is a bit stiff ($179), I was able to get a discounted price due to conference attendance and the rooms are huge and excellent. Breakfast was good and offered
everything unlike most places.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, February 11, 2014
Thank you very much Denise369, for taking the time to post your great review and 5-star rating! We're thrilled to hear that you enjoyed your business trip with us, including that great breakfast, and the big, comfortable suites! Hope to see you again soon!
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Saint Cloud Florida
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 8, 2014

This is the second year we held our company Christmas party here. The hotel is very nice it was clean and the bed was comfortable. We went to the reception before our party we met several people who were here with there school football team. The banquet hall was decorated beautifully for our party. The staff were very friendly and helpful. I would recommend this hotel to family and friends who are coming to this area.

Stayed February 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, February 11, 2014
Thank you Barbie, for the wonderful review! It is nice to hear that your stay for your company Christmas party was so enjoyable. We appreciate your feedback, and especially your offer to recommend our hotel to your family and friends. Don't forget about us when you plan your next Christmas party! Thanks again!
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Orlando, United States
1 review
3 of 5 stars Reviewed February 5, 2014

Not what I expected. Bathrooms small, could hear through walls and bed was the most uncomfortable I have ever slept in. If I had to pay for this my self I would have. It was a company trip so I had to deal with it.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, February 8, 2014
Travis S,
Thank you for joining TripAdvisor to post a review of our hotel. Feedback from our guests, whether families or business travelers such as you self, is always important to us and we appreciate the opportunity to address your concerns, and to improve the quality of our service and product. We're disheartened to know that your stay did not exceed your expectations, and we're even a bit surprised to hear that you did not find the bed comfortable, as we usually only receive great feedback regarding the comfort level of our beds. While it is disappointing that you did not experience a comfortable stay, we're hopeful that you might reconsider us in the future, as we truly believe that we still offer the best value in the industry. Until then, our best regards.
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Additional Information about Embassy Suites Orlando - Lake Buena Vista South

Address: 4955 Kyngs Heath Rd, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 156 hotels in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Orlando - Lake Buena Vista South 3.5*
Official Description (provided by the hotel):
Just 3.5 miles from Disney and 20 minutes from Orlando International Airport. Guests enjoy 300 brand-new, spacious two-room suites, free cooked-to-order breakfast and complimentary evening Manager's Reception daily. Nearby restaurants, shopping and golf. ... more   less 
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