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“Excellent from beginning to end” 5 of 5 stars
Review of Embassy Suites Orlando - Lake Buena Vista South

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Embassy Suites Orlando - Lake Buena Vista South
3.5 of 5 Hotel   |   4955 Kyngs Heath Rd, Kissimmee, FL 34746   |  
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Ranked #1 of 158 Hotels in Kissimmee
GreenLeadersSilver level
São Paulo, São Paulo, Brazil
1 review
1 helpful vote 1 helpful vote
“Excellent from beginning to end”
5 of 5 stars Reviewed September 27, 2013

We stayed for 12 nights on vacation and evertyhing was perfect. Room was large, confortable, clean and very well decorated. Staff was perfect.. everybody so nice and helpfull. I would not stay anywhere else. It was awsome!!!!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, September 28, 2013
Hello Monica, and thank you for taking the time to post your review and 5-star rating. We also thank you for your business, and for choosing us for your extended stay. We're glad to hear that your visit was perfect, and we look forward to seeing you again in the future. Thanks again!
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681 reviews from our community

Traveler rating
    498
    147
    21
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    5
See reviews for
360
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
richmond, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2013

being handicapped traveling alone this hotel made my stay so comfortable and the staff went out of their way to make my stay great from making sure I had the proper shower chair to getting me ice and drinks because I'm not able to carry them myself checking on me to see if everything was ok with me and my room I could go on and on about the staff and management at this location

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
John,

We all enjoyed having you stay with us, and having the opportunity to provide you with that memorable, friendly service. Thank you very much for the great feedback regarding our helpful staff. We hope you'll visit us again in the future...we'll stock up on Dr. Pepper! Thanks again, John.
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Tampa, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 24, 2013

We (2 people) stayed there for 2 nights, 3 days in June for quick weekend get away. The hotel is rather new. We had a corner suite on 10th floor. It was rather large and the bed was comfortable. The rooms were a little dusty, but certainly not terrible. Bathroom and shower/tub clean. Décor nice with granite counters. About 10 - 15 minutes from downtown Disney and Epcot. It appears to be very family friendly. The breakfast is good and the staff was very accommodating and pleasant. The only complaint we had, although not with the hotel, was its location as it wasn't in a really great neighborhood. It is on the fringe of an area that requires a lot of attention and is a tad bit seedy.

Room Tip: corner suite on higher level large and comfortable
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you NLello, for sharing your candid feedback and for posting a great review! It's good to know that your stay with us was so pleasant and enjoyable. We hope you'll consider staying with us again in the future!
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Atlantic City, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

I booked this hotel after reading the great reviews on Tripadvisor.. We booked 3 rooms we were a party of 6 adults and 6 children. The staff the rooms and everything else were great. I would not stay anywhere else from now on.

Room Tip: Choose a high floor the views are amazing
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thanks Sam, for submitting that great review of our new hotel. We're glad to hear that you enjoyed your visit so much, and that we are now your preferred hotel. We look forward to seeing you again in the future!
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Franklin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

Staff were friendly and helpful especially Ellen and Marc. Best place to stay when in Orlando-Kissimee. Fabulous breakfasts. Awesome beds and linens. Clean suite. Manager cocktail hour a nice touch. Beautiful hotel. Hated to leave. Will be back again!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you Peter, for taking the time to share your thoughts with the world, including your kind words about Ellen and Marc. It is wonderful to know that you had such a memorable time with us. Please think of us the next time you plan a trip to the Orlando area. Thanks again!
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Leeds, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

Great, had a great stay, loved the food, enjoyed the neatness of the hotel. Staff was very nice. Nice location. If you did not want to eat at the hotel you could even walk to other location. Will stay there again if in the area. Shopping was accessable, other things to do in area.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you very much Brenda, for the "great" review and the wonderful feedback regarding your visit. We're pleased to know that you loved the hotel so much, including the cleanliness, the food, the friendly staff, and even the location. Thank you for selecting us as your hotel of choice when traveling to Orlando. We appreciate the business and loyalty. Hope to see you again soon!
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Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

We spent 5 nights at this wonderful hotel. The staff is friendly and attentive. The beds were so comfortable and linens are totally awesome! The suites were beautiful and large. The entire property was well maintained and so clean. Delicious full breakfast with made to order eggs and omelettes. Excellent coffee. Very quiet hotel. We attended the nightly hotel reception for free cocktails and snacks. Check in and out was quick. This is our new "best hotel" to stay in Orlando-Kissimmee. Thank you Embassy!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you BJ W, for the great 5-star rating and outstanding review! It's great that your 5-night stay was totally awesome, from the large comfortable suites, to the delicious breakfast, and everything in between. We're thrilled to hear that we are your new preferred destination in Orlando. See you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Orlando - Lake Buena Vista South

Address: 4955 Kyngs Heath Rd, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 158 Hotels in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Orlando - Lake Buena Vista South 3.5*
Official Description (provided by the hotel):
Just 3.5 miles from Disney and 20 minutes from Orlando International Airport. Guests enjoy 300 brand-new, spacious two-room suites, free cooked-to-order breakfast and complimentary evening Manager's Reception daily. Nearby restaurants, shopping and golf. ... more   less 
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