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Embassy Suites by Hilton Orlando - Lake Buena Vista South
3.5 of 5 Hotel   |   4955 Kyngs Heath Rd, Kissimmee, FL 34746   |  
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Ranked #1 of 160 Hotels in Kissimmee
Certificate of Excellence
GreenLeadersSilver level
richmond, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“great hotel”
5 of 5 stars Reviewed September 25, 2013

being handicapped traveling alone this hotel made my stay so comfortable and the staff went out of their way to make my stay great from making sure I had the proper shower chair to getting me ice and drinks because I'm not able to carry them myself checking on me to see if everything was ok with me and my room I could go on and on about the staff and management at this location

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
John,

We all enjoyed having you stay with us, and having the opportunity to provide you with that memorable, friendly service. Thank you very much for the great feedback regarding our helpful staff. We hope you'll visit us again in the future...we'll stock up on Dr. Pepper! Thanks again, John.
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1,030 reviews from our community

Traveler rating
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520
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
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  • French first
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English first
Tampa, Florida
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 24, 2013

We (2 people) stayed there for 2 nights, 3 days in June for quick weekend get away. The hotel is rather new. We had a corner suite on 10th floor. It was rather large and the bed was comfortable. The rooms were a little dusty, but certainly not terrible. Bathroom and shower/tub clean. Décor nice with granite counters. About 10 - 15 minutes from downtown Disney and Epcot. It appears to be very family friendly. The breakfast is good and the staff was very accommodating and pleasant. The only complaint we had, although not with the hotel, was its location as it wasn't in a really great neighborhood. It is on the fringe of an area that requires a lot of attention and is a tad bit seedy.

Room Tip: corner suite on higher level large and comfortable
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you NLello, for sharing your candid feedback and for posting a great review! It's good to know that your stay with us was so pleasant and enjoyable. We hope you'll consider staying with us again in the future!
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Atlantic City, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

I booked this hotel after reading the great reviews on Tripadvisor.. We booked 3 rooms we were a party of 6 adults and 6 children. The staff the rooms and everything else were great. I would not stay anywhere else from now on.

Room Tip: Choose a high floor the views are amazing
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thanks Sam, for submitting that great review of our new hotel. We're glad to hear that you enjoyed your visit so much, and that we are now your preferred hotel. We look forward to seeing you again in the future!
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Franklin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

Staff were friendly and helpful especially Ellen and Marc. Best place to stay when in Orlando-Kissimee. Fabulous breakfasts. Awesome beds and linens. Clean suite. Manager cocktail hour a nice touch. Beautiful hotel. Hated to leave. Will be back again!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you Peter, for taking the time to share your thoughts with the world, including your kind words about Ellen and Marc. It is wonderful to know that you had such a memorable time with us. Please think of us the next time you plan a trip to the Orlando area. Thanks again!
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Leeds, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

Great, had a great stay, loved the food, enjoyed the neatness of the hotel. Staff was very nice. Nice location. If you did not want to eat at the hotel you could even walk to other location. Will stay there again if in the area. Shopping was accessable, other things to do in area.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you very much Brenda, for the "great" review and the wonderful feedback regarding your visit. We're pleased to know that you loved the hotel so much, including the cleanliness, the food, the friendly staff, and even the location. Thank you for selecting us as your hotel of choice when traveling to Orlando. We appreciate the business and loyalty. Hope to see you again soon!
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Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

We spent 5 nights at this wonderful hotel. The staff is friendly and attentive. The beds were so comfortable and linens are totally awesome! The suites were beautiful and large. The entire property was well maintained and so clean. Delicious full breakfast with made to order eggs and omelettes. Excellent coffee. Very quiet hotel. We attended the nightly hotel reception for free cocktails and snacks. Check in and out was quick. This is our new "best hotel" to stay in Orlando-Kissimmee. Thank you Embassy!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you BJ W, for the great 5-star rating and outstanding review! It's great that your 5-night stay was totally awesome, from the large comfortable suites, to the delicious breakfast, and everything in between. We're thrilled to hear that we are your new preferred destination in Orlando. See you again soon!
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Clearwater, FL
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 23, 2013

Had 3 rooms for 4 nights here with family for a trip to Disney. Everything was perfect. The rooms ad hotel in general were spotless, AC worked like a dream (our family from out of town not used to the FL heat loved it) The breakfast was the best I have ever had at an Embassy. The pool and hot tub were nice, but it seemed windy in that area at all times, even without any sort of windy conditions. A short drive to Disney parks was a huge plus. There is a Wal-Mart very close to the hotel if you are in need of any extras. Some of our group ate in the hotel restaurant more than once and loved it! Although this hotel is a little bit out of the hustle and bustle, I would stay here and recommend without a question. Issue free hotel from check in to check out!!!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Manager at Embassy Suites by Hilton Orlando - Lake Buena Vista South, responded to this review, September 26, 2013
Thank you Florida T, for posting such a great review! It's nice to hear such wonderful feedback. We're glad that your stay was perfect from check-in to check-out, and we look forward to hosting your family again for future visits to the Orlando area. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Orlando - Lake Buena Vista South

Address: 4955 Kyngs Heath Rd, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 160 Hotels in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando - Lake Buena Vista South 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Just 3.5 Miles from Disney and 20 minutes from Orlando International Airport. Guests enjoy 300 spacious two-room suites, free made-to-order breakfast and Complimentary Evening Reception daily. Nearby restaurants, shopping and golf. ... more   less 
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