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Embassy Suites Orlando - Lake Buena Vista South: Traveler Reviews

3.5 of 5
4955 Kyngs Heath Rd, Kissimmee, FL 34746
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Embassy Suites Orlando - Lake Buena Vista South
Ranked #2 of 162 hotels in Kissimmee
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170 reviews from our community

    Trip type
Traveler rating
    122
    39
    5
    2
    2
Date Rating
Fairfax, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Lives up to its reviews”
5 of 5 stars Reviewed March 14, 2013

Just got back from a week's stay and everything was great. The rooms are very comfortable and enjoyed the upscale linens. The staff was always very helpful and friendly. We had breakfast every day and it was always delicious, tried the happy hour a few times, also very good. Even tho we were there over the weekend, it never appeared to be too crowded. All in all, we give high points to this Embassy Suites. By the way, we picked this hotel because of the reviews!

Room Tip: ask for a high floor
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask sidjed about Embassy Suites Orlando - Lake Buena Vista South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Assistant General Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review
March 27, 2013
Sidjed,

Thank you for sharing your positive experience with the rest of the Tripadvisor community. You stated that you booked with us because of our reviews. I hope that other readers follow your lead and choose to stay with us because of your kind words.

Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kingston
1 review
2 helpful votes 2 helpful votes
“Saved my vacation from disaster”
5 of 5 stars Reviewed March 14, 2013

From the first staff member we met to the last, everyone greeted us with a smile. I always judge a hotel on how my autistic son is treated, and he was treated with great respect, as well as myself and daughter. The suite was great, and extremely clean. The door on bed room, gave us girls our privacy from our son in the suite. The view was fantastic, and I don't think 10 minutes is very far to Disney. The rates were extremely reasonable. The free happy hour and munchies, was a nice touch. The breakfast was great. If I wanted to nit pick, I guess I could find something bad, but I would have to search for it, and won't.

Room Tip: High Floors have the best views.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Kathleen H about Embassy Suites Orlando - Lake Buena Vista South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Great stay but avoid the restaurant”
5 of 5 stars Reviewed March 12, 2013

We always enjoy Embassy Suites and this newer location was no exception. Courteous staff, nice rooms. The breakfasts were great and the two folks at the grille were a hoot, we enjoyed their banter and friendliness.

The only down side to our stay was dining in the restaurant the evening of our arrival. The clue should have been when the hostess strayed around and around a half empty dining room trying to decide where to plop us. It went downhill from there. Why it take more than 30 minutes to prepare a chicken caesar salad and tasteless chicken quesadillas is beyond me. Our server dropped our food and never reappeared until time for the check. We learned our lesson, go out next time and avoid the hotel fare.

Room Tip: If they place you on the street side, insist on higher floors. We were on the ninth floor and could...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask CanonShooter1 about Embassy Suites Orlando - Lake Buena Vista South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Assistant General Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review
March 13, 2013
CanonShooter1
Thank you for being a fan of the Embassy Suites brand. I am glad that out hotel exceeded your high expectations, given your familiarity with other Embassy hotels. I am sorry about your dining experience. I see that you are from Gainesville- the next time you are coming to the Orlando area, please message me. I would love the opportunity to turn your dining experience with us into a positive one.
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Atlanta
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great value- close to Braves spring training complex”
5 of 5 stars Reviewed March 11, 2013

This a nice hotel and, believe it or not, the food is also good. We ate appetizers at the bar ( wings and quesedillas) and both times were quite pleased. Staff is lovely, especially bartenders. Complimentary breakfast is worth every penny and free happy hour in evenings, although not with premium brands. Not a kids' resort, perfect for the family with older children .Got very crowded on the weekend.

Room Tip: WE had corner suite on first floor. Very roomy, although the furniture is stiff because so new.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Vwaldrop about Embassy Suites Orlando - Lake Buena Vista South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Assistant General Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review
March 27, 2013
Vwaldrop,
Thank you for your recent stay with us. It is great you found the breakfast and the reception to be worthwhile. Our food and beverage team takes great pride in ensuring all of our guests enjoy their dining experience.

King regards,
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Miami Beach, Florida
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Great value but not that convenient”
5 of 5 stars Reviewed March 10, 2013

Its a pretty new hotel so one would expect it to be clean and shiny. Stayed there over christmas. Very impressed by the staff training - courteous, knowledgeable, and friendly. Rooms were nice and clean. Very comfortable. Free breakfast was very nice although a bit crowded, but the hotel was at full capacity. Happy hour with cheap liquor I could pass on, just go to the bar and have a real drink. Bartenders were very very nice considering they were working on Christmas eve! Only thing is it is a bit of a distance from everything - 10 mins to disney parks, much further to the others.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JetSet1959 about Embassy Suites Orlando - Lake Buena Vista South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESLBVSAGM, Assistant General Manager at Embassy Suites Orlando - Lake Buena Vista South, responded to this review
March 30, 2013
Jetset1959,
Thank you for your great 5-star review. It is very satisfying to hear that you stayed with us during the busiest time of the year in Orlando and were able to be impressed with our staff and product. . I would also like to add that we conveniently offer inexpensive shuttles to Disney and the Universal theme parks.

Kind regards,
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Additional Information about Embassy Suites Orlando - Lake Buena Vista South

Address: 4955 Kyngs Heath Rd, Kissimmee, FL 34746
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 162 hotels in Kissimmee
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Just 3.5 miles from Disney and 20 minutes from Orlando International Airport. Guests enjoy 300 brand-new, spacious two-room suites, free cooked-to-order breakfast and complimentary evening Manager's Reception daily. Nearby restaurants, shopping and golf. ... more   less 
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