We booked here because we were going to Universal Studios and Disney World, Epcot, and Animal Kingdom and we wanted a fairly close place to stay. Well it worked out perfect but when we booked the room we thought we were booking for a kitchenette type room, (one with a stove, dishwasher etc.) but we got a smaller room with with less ameneties. Along with that they offer no maid service either unless you were to pay more for the service. Not knowing we were to ask the front desk for this type of room we were a little upset because we bought enough food to cook and fill a regular fridge not a little one. So I guess I'm trying to say if you want a full service room be very clear when asking for it. For the price that we paid we feel as if we should have recieved more but I guess we were not CLEAR enough. Other than that this place is very nice, quite, and accessible to many things Kissimmee offers.