Last yr I wrote "2nd visit and we still love it". This year we were sadly disappointed. We paid double this year & our stay was a real let down. The high rise building was sold & is being turned into condos. Clearly upkeep is not high on their priority list. The carpets were filthy & had huge stains from the kitchen through the dining/living room to the bedroom. When we opened up the master bed we found that the sheets had not been changed & were so disgusted by the soiling! We had to launder the sheets because there was was no one to call as office staff left @ 8 pm. The floor under the bed could NOT have been vacuumed in months because there was dirt & soiled pieces of paper on top of one another. During the day 1 person is in office for the condos (now Barefoot Suites) while other staff work for Island One group (villas). Wifi had 4 bars & we could connect but couldn't get onto the web. We called Help Desk and they got us up & running once but the next day it was down again & they were never able to fix it. We were surprised that during our other 2 visits the building was full & busy & this year the parking lot was about 20 percent full at the best of time - even over the Christmas busy days. We hardly saw anyone. The security gate coming into the complex was NEVER locked & always open! It made us feel incredibly uneasy given the neighborhood & that our room door was open to the outside. They no longer give parking certificates so anyone can just drive in and park. A week to the day we arrived our door cards didn't work so we had to track down the security guard late at night & get new ones. He asked our checked out date (10 days in future) so I clearly asked to ensure we don't have a repeat of this next week. Sure enough, next week during pouring rain we had to walk over & find the guard so we could get our cards updated. Outside of the building is showing neglect... dirty walkways, walls, elevators, etc. We heard people thumping above, a baby crying and a dog constantly barking - all late at night and early in the morning. Dogs aren't allowed but someone snuck it in. We saw them walking the dog & then enter an apt so know they definitely stayed overnight with it. People above did their laundry at midnight and since the washer/dryer were in the master bedroom the noise came down through & into our room. We never experienced any noise on our 2 previous visits. If they are expecting to sell as timeshare they sure have a lot of cleaning up to do to impress anyone. The couches/bed mattress (sagged in the middle) need upgrading & they need someone to pay attention to the dirt. It's sure easy enough to spot! Given the lack of secuity/wifi/cleanliness & excessive noise for double the price - we won't return again.