Last yr I wrote "2nd visit and we still love it". This year we were sadly disappointed. We paid double this year & our stay was a real let down. The high rise building was sold & is being turned into condos. Clearly upkeep is not high on their priority list. The carpets were filthy & had huge stains from the kitchen through the dining/living room to the bedroom. When we opened up the master bed we found that the sheets had not been changed & were so disgusted by the soiling! We had to launder the sheets because there was was no one to call as office staff left @ 8 pm. The floor under the bed could NOT have been vacuumed in months because there was dirt & soiled pieces of paper on top of one another. During the day 1 person is in office for the condos (now Barefoot Suites) while other staff work for Island One group (villas). Wifi had 4 bars & we could connect but couldn't get onto the web. We called Help Desk and they got us up & running once but the next day it was down again & they were never able to fix it. We were surprised that during our other 2 visits the building was full & busy & this year the parking lot was about 20 percent full at the best of time - even over the Christmas busy days. We hardly saw anyone. The security gate coming into the complex was NEVER locked & always open! It made us feel incredibly uneasy given the neighborhood & that our room door was open to the outside. They no longer give parking certificates so anyone can just drive in and park. A week to the day we arrived our door cards didn't work so we had to track down the security guard late at night & get new ones. He asked our checked out date (10 days in future) so I clearly asked to ensure we don't have a repeat of this next week. Sure enough, next week during pouring rain we had to walk over & find the guard so we could get our cards updated. Outside of the building is showing neglect... dirty walkways, walls, elevators, etc. We heard people thumping above, a baby crying and a dog constantly barking - all late at night and early in the morning. Dogs aren't allowed but someone snuck it in. We saw them walking the dog & then enter an apt so know they definitely stayed overnight with it. People above did their laundry at midnight and since the washer/dryer were in the master bedroom the noise came down through & into our room. We never experienced any noise on our 2 previous visits. If they are expecting to sell as timeshare they sure have a lot of cleaning up to do to impress anyone. The couches/bed mattress (sagged in the middle) need upgrading & they need someone to pay attention to the dirt. It's sure easy enough to spot! Given the lack of secuity/wifi/cleanliness & excessive noise for double the price - we won't return again.
- Official Description (provided by the hotel):
- At The Barefoot Suites, you will step into a tropical oasis in the middle of all the Central Florida attractions. Our gated suites resort emanates the charm of "Old Key West". Experience the turn-of-the century feel, yesterday's spacious rooms, and today's convenience. Airy one-bedroom suites with king or queen beds are complete with living room, dining room, and full kitchen. Each suite features a queen-sized sofa-sleeper for extra sleeping space. Enjoy the view of our private lake immerse yourself in our heated pools or hot tub. Adjacent are great dining options and activities for the entire family at Old Town Entertainment Complex. The Maingate entrance to Disney is just 3 miles away. ... more less
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- Also Known As:
- Barefoot`n In The Keys Hotel Kissimmee
- Barefoot Keys