Just got back from 2 weeks at the Grand Palms. Stayed last year and loved it.
This year very dissappointed. The pool was freezing. The pool was advertised as "heated". Its a shame. We had every intention of making this our vacation get away for several years to come. Will not be back because of the pool.
The homeowner did try to call the Management to let them know. In all fareness the heat was turned on for 2 days, then shut back off.
Missed opportunity for future tenants.
LPD, Windsor, Ont, Canada

Dad & Son baseball fans met in Orlando to get away for spring break. Booked Grand Palms thru Global Discovery Vacations as members (not a timeshare, but vacation club that has shares in condos in most vacation hot spots.) Enjoyed the relaxed atmosphere of GP. Collected key from lock box, no timeshare sales, kitchen well supplied with every thing needed for cooking and cleaning for a week. Opted for 2 bedrooms 1-K & 1-Q. 3rd bedroom with 2 twins was supposed to be locked out - but wasn't - didn't disturb it though. Big flat screen TVs in living room and master br, but no WiFi - we had air card so no problem. All furniture, fixtures and carpeting well mentained and W/D in condo - which is a must with the swimming pool. Great home away from home - better than dealing with hotel check-in, parking, etc. Will definitly stay again! Disney was only a few miles away where one baseball park is located. Universal and other baseball park only 30 - 40 min. drive. Hint: if going to amusement parks - go early!

A bit outdated. 2 good size bedrooms, the 3rd was very small. Carpeting was kind of dirty looking...they provided the bare minimum of essential items. Close to shopping for groceries etc. There is no management on site so if something goes wrong, it is not easy to get ahold of someone.

Avoid staying here. Obviously there has been new management since the last reviews here. I am up at 2:30am writing this review because the people that left yesterday in the unit next to us thought it would be funny to set the radio clock alarm for the middle of the night on a heavy metal station as loud as they can. That wouldn't be so bad if someone could get in the room to turn it off. There is no management on site. No telephone number connected to any office(calling the phone number listed in directory service says it is disconnected). We rented through VRBO through Global Connections. Global Connections "emergency" phone number is an answeeing service and they have a maintenance/service phone number but will not give it out because the info they have says it is only good after 8:00am. I walk the entire property and there is no phone numbers listed anywhere except the security guards station at the main entrance, which is never occupied, and that phone number goes to a voicemail box.

No onsite staff = no service = never stay here!
So here I am unable to go back to bed because there is "nothing we can do".