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“Impressed” 4 of 5 stars
Review of Westgate Towers

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Westgate Towers
3.0 of 5 Resort   |   7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747   |  
Hotel amenities
Ranked #16 of 158 Hotels in Kissimmee
Muswellbrook, Australia
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Impressed”
4 of 5 stars Reviewed December 10, 2012

We recently stayed for 15 nights at westgate towers... We actually bought with them without viewing the property and were pleasantly surprised.Well... after the kind of annoying check in (3 different desks) we were all set to go... The room we were given we were actually disappointed with, it was old & out of date. We went back downstairs and requested a renovated room (as we knew alot of them were renovated) and we were given one... (I don't know why we weren't given one in the first place anyway as we requested one).. But anyway, our new room(1 bdrm 2 bath) was nice & clean. The kitchen was still a bit outdated but it had everything you need including a washing machine and dryer which was real handy!
The staff there were nice, friendly and courteous. We had a great stay. You don't get housekeeping everyday but that was ok, we just requested more towels as we needed them.
It is so close (walking distance) to many cool restaurants... Ihop, Bob Evans, Sizzler just to name a few. It is also only about a 5 minute drive to walt disney world, and they run free shuttles which we didn't use as we had a hire car.
Check out was extended by 2 hours for free and the check out process was easy and quick.
I guess I would say the only down side to this place is the age of it... It is old and some of the rooms reflect that. Also the gym is tiny and basically useless as it has only a couple of things and they were out of order anyway.Wifi would be expensive if you weren't an owner (we got it for free thankfully).... Oh and also, our room was on the ground floor right next to the pool so we had the security lights from the pool shining in our bedroom every night which was real annoying. But after a few full on days at the theme parks, we were that exhausted that they weren't an issue at all!
Thanks to the staff there for a great stay!

Room Tip: Ground floor if you want direct out of room access to the pools, but if not, go higher to avoid the...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review, January 4, 2013
Thank you for this informative review. We are pleased to hear you were "impressed". We are in the process of renovating our units and our common amenities. Our staff works diligently to provide outstanding service, accommodate your requests and assist you with information needed. We are glad you found our team members "nice, friendly and courteous". Do not hesitate to give us a call in advance with your room location request, we will do our best to accommodate you. We look forward to your future visits!
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324 reviews from our community

Traveler rating
    123
    108
    43
    27
    23
See reviews for
181
57
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
South Carolina
2 reviews
5 of 5 stars Reviewed December 7, 2012

We had an awesome vacation at Westgate Resorts in Kissimmee, Florida. My husband and I celebrated my husband's birthday. We also celebrated our sixth anniversary. We spent hours and hours enjoying Downtown Disney. We ate in some great restaurants. We went to Old town and watched a wonderful car show. the vehicles were fabulous. We went out on the lake in the paddle boats. that was very relaxing. We just mostly relaxed and enjoyed not have set plans to have to follow.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Towers, responded to this review, December 14, 2012
Thank you for this "awesome" review. We are glad you were able to celebrate your birthday and anniversary with us! Our goal is for our guests and owners to enjoy and relax while staying with us. We are pleased to hear you had a wonderful vacation. We look forward to your future visits!
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West Palm Beach, Florida
1 review
4 of 5 stars Reviewed November 27, 2012

We stayed here for a weekend mostly to visit the parks and our daughter. The resort was conveniently located between the parks and her apartment. We were able to stay off the over traveled roads, but there was still a lot of places to eat, etc. that were easy to get to. We wish it had been pet friendly, so we could have spent more time at the resort and used the facilities more. As it was, we spent time going to her apartment to take care of the dog.
However, very clean, pleasant check in experience, appreciated second bathroom in one bedroom place.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review, December 11, 2012
We are pleased to hear you enjoyed your stay with us. We are only minutes away from all Central Florida attractions and theme parks which makes it convenient for our owners and guest. Do not hesitate to call the resort prior to arrival and we will do our best to accommodate any special requests. Thank you for this wonderful review; we certainly appreciate the feedback regarding your pleasant experience!
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Siparia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2012

The entire staff at Westgate Towers were helpful and extremely courteous. Our rooms was excellent and was very clean. The jacuzzi was great . Shuttle service between Towers and the Villas was on time and reliable.Food at Drafts was great.Will be back in 2014. Thanks for a great vacation.

Room Tip: any room is great
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review, November 21, 2012
We are pleased to hear that you had a "great vacation" here with us. I would like to first thank you for providing the positive feedback on our resort, stating how excellent and clean the room was and that you enjoyed the Jacuzzi. We are glad you were able to enjoy the amenities of our sister property! We look forward to seeing you in 2014!
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Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2012

We stopped on the off chance and were pleasantly surprised they had a vacancy and we could stay for just 1 night. Myrna and Judy were very helpful and the accommodation in the Towers was great. The bath jacuzzi was an added bonus as was the swimming pool which we managed to use in spite of it being early October. Everything was provided including washing detergent. Thanks guys this was an excellent start to our holiday and one the best rooms we stayed on.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review, November 15, 2012
Thank you for this excellent review! We are pleased to hear you were "pleasantly surprised". Our staff works very hard to provide every guest with a memorable vacation. I am glad to hear Myrna and Judy were able to accommodate you and that our rooms exceeded your expectations. We look forward to seeing you again on future holiday vacations!
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North Walsham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 10, 2012

Had a week's stay by an exchange, needed longer so we called into the Towers on the off chance and found the General Manager, Lissa Mendez very helpful. We were able to stay a total of 11 days at a very good rate.
We found the Staff there extremely courteous and helpful, a couple of slight problems were handled with speed and a smile.
The apartment was ideal for our requirements, clean,comfy beds, lovely corner jaccussi baths in both bedrooms plus separate showers, the kitchen was more than adequate for our needs, only thing missing was a kettle but I don't believe tea making is high on the American markets agenda.
The shuttle buses went to Epcot twice a day and Universal once a day, which we found to be adequate for us.
We were so pleased that we are thinking of returning next year!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review, October 30, 2012
Thank you for this wonderful review. It was my pleasure to assist you! We are glad to hear our accommodations were to your likings and ideal for your requirements. Our staff works diligently to ensure a wonderful stay for every guest. In the future stop by our Guest Services desk, They will assist you with anything you need including a kettle! We are pleased to hear you are thinking of returning, we'll be more than happy to have you back!
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Florida
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2012

I discovered this place a few years back, and ever since I always try to stay here. First time stayed in the villas, lately been staying in the Towers (more like a hotel, no crowd in the lobby when checking in, more personal, smaller, easier to find and access)

Love the amenities (micro, fridge, washer and dryer), the rooms are large and bright, clean and the hotel is close to many attractions and restaurants.
The pools are great and never had an issue trying to talk me into timeshare (I just explain to them that I book the place for hotel stay, not interested in timeshare).
Spent 4 days there last week, going back next week.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Towers, responded to this review, October 30, 2012
Thank you for your feedback and we appreciate your repeat visits here with us. I'm glad to hear that you "Love" our amenities. We strive to provide personal service and we are pleased to hear that you find our resort to be the "Best Deal". We look forward to seeing you this week and hopefully many more!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westgate Towers

Address: 7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Kissimmee
#13 Best Value Hotel in Kissimmee
#13 Romantic Hotel in Kissimmee
#15 Family Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westgate Towers 3*
Number of rooms: 106
Official Description (provided by the hotel):
Westgate Towers is minutes from Walt Disney World and close to Downtown Disney & Pleasure Island, SeaWorld, Universal Orlando, Gatorland and outlet shopping and golf courses. Most villas feature fully equipped kitchens, whirlpool tubs and washers/dryers. Westgate Towers offers direct access to all amenities at Westgate Vacation Villas and Westgate Town Center, including heated pools, tennis, volleyball and basketball courts, shuffleboard, bicycles, paddleboats, and planned activities schedule. Dining options include an adjacent Sizzler Restaurant. ... more   less 
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Also Known As:
Westgate Towers Hotel Kissimmee
Westgate Hotel Kissimmee
Westgate Resort Kissimmee

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