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Gaylord Palms Resort & Convention Center: Traveler Reviews

4.0 of 5
6000 W. Osceola Pkwy., Kissimmee, FL 34746
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Gaylord Palms Resort & Convention Center
Ranked #11 of 162 hotels in Kissimmee
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1,739 reviews from our community

Traveler rating
    781
    517
    228
    138
    75
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Families
477
 
Couples
281
 
Solo
51
 
Business
704
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Houston, Texas
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Rooms near the pool”
4 of 5 stars Reviewed January 18, 2013

If you plan on spending time at the pool area, of which there are two (one for adults & one for families with childern), I recommend you stay in the Emerald Bay area of the hotel. This hotel is HUGE and if you are in the Key West wing it is a very far walk. Although, walking around the hotel is a great experience, as there is so much to see I wouldn't want to walk through the entire hotel everyday for a trip to the pool. Also, it seems the Atrium view rooms are noiser than the outside rooms - as there is always something going on at the stage.

The restaurant in the boat in the Key West area was very nice and the little coffee shop has excellent coffee and quick breakfast choices.

Service overall was very good and conference area was well organized and comfortable as well. We took the shuttle to Disney and it stoped at Disney World last, so it took about 45 minutes to get only about 5 miles away. I would probably just take a cab next time.

Room Tip: Emerald Bay Wing is closest to the pool area.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TXDixie45 about Gaylord Palms Resort & Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“An Unexpected Pleasure”
5 of 5 stars Reviewed January 18, 2013

I was looking for a Marriott Hotel in the Kissimmee area, and was told by Marriott to check into the Gaylord which they had just purchased. What a surprise. I had stayed at a Gaylord in Nashville, but never expected to find one here. It was a unexpected pleasure. A little pricey, but well worth the experience. It is a little smaller than the hotel in Nashville, but the same structure and design, with restaurants and bars all over the place. While Nashville had boats in the river through the lobby, they had alligators and fish here. Much more like a Florida experience !

All-in-all, a great facility. Enjoy.

Room Tip: Choose an inside room to get the full hotel experience.
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tas3086 about Gaylord Palms Resort & Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Lovely Hotel”
5 of 5 stars Reviewed January 13, 2013

I was at Gaylord attending a conference and stayed there for few days. The hotel is not in the city but not far from Shopping malls and the down town. It is quiet and good for business stay or if you are looking for a place for relaxation.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sam_Z75 about Gaylord Palms Resort & Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Very interesting, very nice...”
4 of 5 stars Reviewed January 13, 2013 via mobile

I only had a chance to stay one night, and next time will stay longer. The location is great, easy access, and close to theme parks. The front counter service was nice and friendly. I simply asked about an atrium view (which is very unique), and was upgraded for free. The christmas theme lights were well done. This hotel is owned by marriott now which offers great government discounts, as well as many promotions. I look forward to going back to explore more of the property soon.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kdubtheblock about Gaylord Palms Resort & Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deerfield, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Beautiful, but a bit pricey once you are inside!”
4 of 5 stars Reviewed January 12, 2013

Very beautiful hotel..the rooms were very spacious and the service was excellent. It was pretty noisy by our room, not sure if it was an elevator shaft that we heard or what. We didn't have a rental car so we started out being pretty dependent on the restaurants at the resort. There are no sidewalks that would allow you to walk somewhere. I guess you could if you really wanted to, but only in daylight.
We were a bit disappointed in the variety and the $$$ of each restaurant. We eventually took a cab to local spots to get out a bit. The free shuttle is nice, but only if you plan to be gone for 6 hours. If you want to eat out, you need to either order in (which didn't include a lot of choices) or take a minimum of a $25 round trip taxi.
There was a nice coffee shop where you could get breakfast....but allow time in the morning, because it is very busy!
Overall it was nice, but probably wouldn't go back.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Kelli P about Gaylord Palms Resort & Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gaylord Palms Resort & Convention Center

Also Known As:
Gaylord Palms Resort And Convention Center
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms
Gaylord Palms Resort Orlando
Gaylord Palms Hotel
Gaylord Palms Resort
Gaylord Palms Orlando
Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Kissimmee
#10 Family Hotels in Kissimmee
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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