Cristie, the hotel check-in attendant is absolutly amazing. My stay was made for my boyfriends birthday, there was a lot of confusion and dissapointments. Cristie did everything she could to make our stay perfect. Cristie is a perfect example of someone who should be recognized and used for how others should treat customers. On the other hand in regards to the resort, at 8:30/8:45am, someone from housekeeping walked in on us sleeping to give us our bill. We also noticed and talked to customer service about the king size bed not having a fitted sheet. The bed had a foot of mattress showing that was not covered, like they "faked" making the bed. I was totally grossed out by it thinking someone with a fungus or athletes foot could of had their feet on the mattress where my feet were. Customer service told us they make their king size beds like this because they do not have sheets big enough to cover the mattress. Gaaaaaaa ross. Other than that, amazing resort, beautiful, beautiful, beautiful.