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“Our Favorite Place in Orlando” 5 of 5 stars
Review of Reunion Resort & Club Wyndham Grand Resort

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Reunion Resort & Club Wyndham Grand Resort
5.0 of 5 Condominium   |   7593 Gathering Drive, Kissimmee, FL 34747   |  
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Tampa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Our Favorite Place in Orlando”
5 of 5 stars Reviewed May 28, 2013

Without question, this is my family's favorite place in Orlando. That says quite a bit since we are in Orlando almost every other month and there are very few well-appointed and not so well-appointed places that have escaped our travels. As a family of four, we almost always travel together. Reunion meets our needs for space, ability to cook or order in as we desire, and escape from the rest of bustling Orlando.
Each Villa is very well furnished and spacious, and everything works.
The Golf Courses are very well designed and maintained.
Service is excellent.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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856 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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English first
Sarasota, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

My family and my sister's family share a 3 bedroom villa every year. It's a fully furnished kitchen so we grocery shop and make our own meals. The reason I love this place is because of the water park. It has a lazy river which is wonderful for the adults and a nice contained water park for the little ones. My 4 year old twins can play on the water slides on their own. Of course, I'm sitting next to the water slides and watching but they can play on their own. The slides end in water a few inches deep so I don't have to be at the bottom to catch them. We've done Disney and those parks but my kids prefer staying at the resort water park more.

My only dislike is that I am still surprised that a golfing resort doesn't have putt-putt.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevensville, MI
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 28, 2013

Reunion Resort is an amazing 3 golf course resort. Filled with hundreds of beautiful homes, spacious condos, and one big hotel smack-dab in the middle of everything. You never see a piece of trash, and keep in mind, people live here full-time. And boy, would I want to! It is a golf haven! There are countless, beautiful pools, even a little waterpark. The rooms are very nice, they have a villa feel. The on-site food options are great, especially the Clubhouse and Eleven. What an amazing place!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 27, 2013 via mobile

Was at the resort for 4 days a golf with a group totaling 8 people in early May. Very disorganized approach the package included breakfast + $20 proshop credit. Every day was a new adventure explaining breakfast was included. I bought a shirt in the proshop and they said " you will get a credit on the bill". This did not happen. It is to about the $20 but the disorganization and poor guest relations.

We were told that they could not accommodate our group at the restaurant as the were booked. It certainly did not look that way. Instead we went off property to a great restaurant excellent seafood, steaks and a couple of magnums of Cakebread Cab. They really lost out.

The driving range was awful. No grass, poor set up for resort guests. The cart girls were friendly and helpful but not out on the course enough.


The room accommodations were so/so but they put our group in the units in the front of the resort so a shuttle bus t the main building.

I don't believe this resort is rated so highly by AAA or other TA guests. Don't waste our time or money.

Maybe Sheila Johnson will do something to improve this in the future.

Stayed May 2013, traveled with friends
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chadwick H, Manager at Reunion Resort & Club Wyndham Grand Resort, responded to this review, May 29, 2013
Thank you for taking the time to write a review of your recent Reunion Resort visit. We are very sorry to learn that a few issues marred your stay. We apologize that you experienced an issue with your package credit. We understand there were other issues with the driving range and the lack of availability in our restaurants. We do highly recommend reservations in advance for large parties such as yours. We do appreciate your business and hope should you visit the Orlando area in the future, you choose to stay with us here at Reunion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 27, 2013

Our party consisted of 2 adults, a 14 years old and 12 year old twins. Since we needed plenty of space we took a 3 bedroom villa rather than 2 small rooms in the main building. We had read the reviews of the Reunion and thought it would be a nice change to stay away from the usual resorts at Orlando and Disney. Boy, did we get that wrong. If you're not here for golf there's nothing else here for you. We arrived at 3 am to be shuttled to a room that wasn't ours. After unpacking the car and 3 sleeping children, our bellman took us to the wrong building. We then had to get back in the car and reload all of belongings. When we arrived at the right building, we found out that the elevator was not working and our rooms was on the 3rd floor. We shlepped everything up 3 flights of stairs with half asleep children, a room change was never offered. The room did not seem to be prepared for our stay. The air conditioning was off and took about 2 hours to cool the room to a cozy 72 degrees from 80. After settling in and getting two out of the three kids in bed, we discovered that 1 of our bags was missing, due to the fact that in the middle of all this, another driver came and switched vehicles with the bellman that was helping us. He took off with our bag because whatever he was doing was more important than making sure everything had been taken out of the car!! The next morning we went to the front desk because we had only been given 1 key and we needed 5. When we spoke to the woman at the desk, who was extremely pleasant, she told us that our account showed us owing $27.50 that should have been collected when we 1st arrived. She wasn't sure why (she had should finished her training) and went to speak to her supervisor, who was on the phone in the back. We waited approximately 20 min. and eventually they took off the charge and finally gave us the keys we asked for (which never worked). The supervisor never came out of the back to talk to us, nor did we receive a real explanation as to why when we had booked and paid for the rooms with a credit card on line at the confirmed price that included EVERYTHING, why we would still owe the resort any money. We then contacted the spa to set up appts for everyone including the kids. Our 1st indication that this would not be easy was that when we asked about the Asiatsu massage we were informed that the therapist was off on Fri and Sat ( this is a holiday weekend and staff are scheduled off? not smart). After a few hours and some compromising on our part we were able to book treatments for all of us. None of the treatments could be scheduled at the same time because there was only the one therapist on duty. If you're expecting a world class spa and to spend countless hours enjoying yourself, this is not the place for you!! The spa is a small house with small rooms, and although very cozy and comfortable, it is not what you expect from reading their website. Definitely not a day at the spa experience. The massage therapist was wonderful (Taby ?) 1 of the best massages I've had, but other than the treatments, there's nothing else there. If you're with kids, read the small print!! An adult must be with anyone under 16. Another point is that nowhere on the website does it say that anyone under 16 needs to be accompanied on the shuttle that takes from your room to other parts of the resort. We found out the hard way. After his treatment, our12 yr old wanted to go back to the room since he had gone 1st and didn't want to wait another 3 hours. The spa staff called the shuttle, but when it arrived the driver rudely told our son, "you can't come on the shuttle alone and left". We called and spoke with the manager in charge of the shuttle and an exception was made for that time only ( keep in mind to make that call, I had to leave my treatment get dressed and wait outside 20 minutes to then go back in for the rest of the treatments). The pool/water slide area was great for the kids. We ordered a hot dog and chicken fingers. The fingers were terrific, the hot dog was ice cold in the center. The website states that each villa area has it's own community pool area, which is not true. Don't stay in the North Villas if you're looking to spend time at a pool. You have to go to the big pool instead which is not convenient. Once we realized the limitations of this resort we reorganized ourselves and went off property every day. As for the rooms...The villa we occupied P304 was very spacious. The beds were comfortable but the linens were old with cotton balls causing the sheets not to be smooth. The apartment had everything one would need to cook. The only complaint was the master shower had mold and the drain nor the door to the shower did not work. We called the front desk three times during our stay but the shower drain and the door was not fixed. By the end of the shower there was three inches of dirty water. Yuck! We ended up using the shower in the other bathrooms. The other downside to the room was even though we had requested maid service the maid only cleaned one morning. She did a great job. We enjoyed our morning coffee from our balcony which over looked the golf course. This was a pleasant enjoyable experience which felt like a vacation.
Sincerely,
Party of 5

Room Tip: Stay close to the main hotel. The property is expansive and the wait time for the shuttle is at leas...
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chadwick H, Manager at Reunion Resort & Club Wyndham Grand Resort, responded to this review, May 29, 2013
Thank you for visiting Reunion Resort and for taking the time to write such a thorough review. We truly appreciate your loyalty to the Reunion Resort and we are sorry your recent experience did not meet your expectations. We certainly understand your frustration given your issues with the Spa and our transportation.

Please understand, the age restriction for the resort shuttle is due to safety concerns and for that reason, to assist your party, we had a manager personally ride with your child to ensure their safety. We also do kindly ask for Spa reservations in advance, as your party was booked the same day, accommodating a party of 5 at the same time did prove to be challenging.

We do hope you choose Reunion Resort again should your travels bring you back to the Orlando area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 25, 2013 via mobile

Just stayed at The Reunion Resort for the second time. This is really a great option for families if you can find a room that fits your budget. The rooms are well appointed, beds are comfortable and everything is really clean. Plus the staff is very nice and helpful.

This visit we stayed in Sandy Ridge. These are probably the least desirable units bc they are furthest from the entrance and it does not have its own pool. However, they are very close (but most people would drive not walk) to the water park which has a lazy river and a pool. And these units are very nice! I will upload photos of the unit we stayed in - three bedrooms, three bathrooms, great living room, dining area, full kitchen and balcony overlooking the golf course.

Some units are available on rental websites, some online thru the Reunion Resort website and some by calling the resort directly. If you shop around, you will find good prices are available. It is about a fifteen minute drive to the Magic Kingdom from here.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitby, Canada
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 23, 2013

We stayed at the resort with a group of friends. Had a great time, interesting and challenging golf courses. The steak house on the top floor was very good. Great view. The other restaurants were equally good. Excellent service by all the staff.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Reunion Resort & Club Wyndham Grand Resort

Address: 7593 Gathering Drive, Kissimmee, FL 34747
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 56 Specialty Lodging in Kissimmee
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Reunion Resort & Club Wyndham Grand Resort 5*
Number of rooms: 361
Official Description (provided by the hotel):
Reunion Resort & Club Wyndham Grand Resort, conveniently located at Exit 58 off Interstate 4, is just 6 miles from Walt Disney World. For vacationers seeking more than a 400 square foot hotel room, Reunion offers spacious one- two- and three-bedroom villas as well as multi-bedroom vacation homes, most situated directly on the golf course. All accommodations have a complete kitchen and expansive living area. Reunion serves up an unparalleled golf experience, complete with 36 holes of signature golf designed by Tom Watson and Arnold Palmer. In addition to golf, Reunion offers a unique blend of amenities. Whether riding horses on our more than 20 miles of trails, splashing in our multi-acre, multi-pool water park, or enjoying bicycle or Seagway rentals. A Jack Nicklaus designed golf course will open in 2006, followed by our tennis pavilion. The children's recreation program gives parents an opportunity to enjoy a leisurely dinner at the clubhouse or nearby restaurants. ... more   less 
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Also Known As:
Reunion Resort & Club Wyndham Grand Hotel Celebration
Reunion Resort And Club Wyndham Grand Resort

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