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“So-So Room - spotty service” 3 of 5 stars
Review of Reunion Resort of Orlando

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Reunion Resort of Orlando
5.0 of 5 Condominium   |   7593 Gathering Drive, Kissimmee, FL 34747 (Formerly Reunion Resort & Club Wyndham Grand Resort)   |  
Hotel amenities
Certificate of Excellence
CT
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“So-So Room - spotty service”
3 of 5 stars Reviewed February 17, 2013

Just returned from a 4 night stay in a 1bdrm Villa in the Seven Eagles section and were disappointed with the quality of the room based on what we were expecting per previous reviews.
-Sofa Bed mattress was barely usable by our 8 year old and needed to be replaced.
-Carpeting smelled musty,
-Mold/mildew noticeable in shower and carpets were extremely musty smelling
-Bathroom water faucet was not attached properly to the vanity and moved whenever used.
-Dishwasher was completely missing wheels and rack wouldnt slide open
-We had a party of three but twice they took our third "requested" bath towel and did not replace it.
The water park was the main reason we booked this over other more affordable choices and the lazy river was fun and the water heated. Was somewhat upset that the kid water sprinkler park was not heated which made it simply too cold to use.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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984 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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Cincinnati, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 16, 2013

Really special vacation for us. Yes, it's very close to the parks, with easy access. The property is just lovely though. Beautiful landscaping. Surprising, high end dining at the main clubhouse in two restaurants. Golf courses certainly can't be beat, just tremendous golf opportunities. We also took lessons at the Annika academy, and they were top notch. We did so many things there, from sightseeing locally, to the parks, to great golf lessons, to the onsite waterpark. We stayed at a three bedroom villa, which was so spacious, it certainly felt like home. All around wonderful vacation. Highly recommended.

Room Tip: If you stay with kids, stay near the waterpark area. The property is otherwise large, and might be...
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westford, Massachusetts, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 14, 2013

Spent 4 days playing 36 at Reunion in Orlando. Played all 3 courses and each day featured the most consistently fast and perfect greens I've seen in a long time. Course conditions were just terrific - and playing 36 holes a day there is a great value. That second round is a bit slower (we were typically first out in the morning) but well worth it. We had 12 guys and our clubs were always set up and ready as we moved amongst the 3 courses. On course service level was excellent with cart vendors.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami
Level Contributor
171 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed February 9, 2013

We recently stayed at the Wyndham Reunion Resort in Kissimmee. The Hotel room is very nice even though need new decor and updates. Rooms are clean and spacious. Great for large families!
When we went to the club house the Restaurant closes to early on the weekends, we had to go to the go to the main building the Restaurant was also closed.
Courtney and Chantalwent extra mile to try to accommodate us in the Restaurant that is located on the top floor "Eleven". They also gave a coloring bok to my 3 years old nice with some crayolas!
We had to wait until we finnally got a table. Drinks were horrible, we ordered two "Mai tais" and they looked like "mojitos", event with the mint leaf...
The butter with a touch of mustard was really bad the bread was pretty good but the Caesar salad was such a "sorry salad" with "zero" creativity and no taste... My son and I ordered two filet mignons and the steak had no taste, a sorry sauce poorly made and the platting was so boring, served on top of mashed potatoes... Really dissapointing! (Kathy the server was very nice, she realized that we didn't touched the Mai tais and offered to change them, but at the end we were charged for those drinks)...

We paid almost $200 We expected more of this Restaurant and We ended paying for something so bad... They need to realize that serving food is a serious matter!

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worcester
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 2, 2013 via mobile

Stayed in a private 4 bed house through Jeeves villa rentals! Perfect in every way!
We got to enjoy some of the grounds facilities and also the water park! Everything about this resort speaks class! Great location 20 mins to Disney,
Restaurants and roof top pools for cocktails! And most of all....... Secure and safe!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Orion, Michigan
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 31, 2013

I was at the Reunion for a business conference. The resort is beautiful.

My 3 bedroom condo was perfect, huge, the size of a small apartment. 5 Stars. Dragged down by basic service. The beds were more comfortable than what I had at home. The biggest gripes; coffee wasn't refreshed every day and the TV lacked HD.

If I was staying in the area, I'd definitely consider staying there.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 31, 2013

This was my third year attending a conference at this resort. This year I invited my family and friends because of the large room we received each year. We are Disney passholders so even though we were not "on property" that is where they headed while I worked. I drove down one night and took a cab another. It is close. Cab was only $42. The facility tried to scare me into calling a car service; however, because I know the roads around Disney I felt comfortable that I would be taken in circles. I say all that to say this. It is a nice resort. The golf courses look awesome. I would love to play there one day. They have a water park and two places to eat (sushi was awesome). If you are planning a full Disney trip I would stay closer to the parks. For the normal rate you could stay on property and golf on Disney is like $50 to play PGA courses. If you want to get away from the Orlando craziness though it is a nice resort and the staff was very nice.

As for conference location. There were some problems; however the staff attempted to correct them as fast as they could. Most of the problems were a result of how our group booked the hotel not in what facility did.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Reunion Resort of Orlando

Address: 7593 Gathering Drive, Kissimmee, FL 34747 (Formerly Reunion Resort & Club Wyndham Grand Resort)
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 56 Specialty Lodging in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Reunion Resort of Orlando 5*
Number of rooms: 361
Official Description (provided by the hotel):
Reunion Resort of Orlando, conveniently located at Exit 58 off Interstate 4, is just 6 miles from Walt Disney World. For vacationers seeking more than a 400 square foot hotel room, Reunion offers spacious one- two- and three-bedroom villas as well as multi-bedroom vacation homes, most situated directly on the golf course. All accommodations have a complete kitchen and expansive living area. Reunion serves up an unparalleled golf experience, complete with 36 holes of signature golf designed by Tom Watson and Arnold Palmer. In addition to golf, Reunion offers a unique blend of amenities. Whether riding horses on our more than 20 miles of trails, splashing in our multi-acre, multi-pool water park, or enjoying bicycle or Seagway rentals. A Jack Nicklaus designed golf course will open in 2006, followed by our tennis pavilion. The children's recreation program gives parents an opportunity to enjoy a leisurely dinner at the clubhouse or nearby restaurants. ... more   less 
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Also Known As:
Reunion Resort And Club Wyndham Grand Resort
Reunion Resort & Club Wyndham Grand Hotel Celebration

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