You definitely need to come here at least once because it's such a unique experience. However, don't believe the hype about coming and hour or more early for good seats, it's still a luck of the draw. We ordered our tickets online week ahead of time, and arrived an hour and 15 minutes early, and still had some of the "worst seats" you can get, the back of the red section. BUT, I still couldn't complain about them, since our view was fine for everything and great for many things. The "come early" pressure is certainly to get you to wander the expansive overpriced souvenir stands.
We were all happy with the food; the chicken was moist and flavorful, the rib was great, the soup spiced and tasty, and dessert and coffee topped it off nicely. The garlic toast and potato were fine but nothing to rave about. My only issues were eating "wedding style", that is, one food at a time, I'd kind of like to have my potato at the same time as the meat, and I'd really like to have a drink in the first half of my meal. Note, too, that you have a choice of cola, diet cola, or water, that's it, and that you only get two. My husband had to flag down the server to get both of his since they skipped over anyone requesting diet.
They allow photos, so take your camera. It's very loud, in a fun, team spirit way, but you still might want to consider bringing a couple aspirin in your pocket. We had an inebriated guest beside us who screamed non stop into my son's ear, but we didn't want to ruin his fun.
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