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“Good experience” 4 of 5 stars
Review of Ramada Kissimmee Gateway

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Ramada Kissimmee Gateway
3.0 of 5 Hotel   |   7470 W. Irlo Bronson Memorial, Kissimmee, FL 34747   |  
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Ranked #43 of 158 Hotels in Kissimmee
Orlando, Florida, United States
1 review
4 helpful votes 4 helpful votes
“Good experience”
4 of 5 stars Reviewed March 17, 2013

We stayed in the Ramada Towers. It was very nice and spacious like other hotels you are crammed in like sardines. They had a mini fridge and microwave that came in handy. Front desk were nice and helpful. When we arrived our room wasn't ready but we were hungry so we grabbed a bite to eat by the time we got back it was ready for us. We were close to Disney attractions but they provided shuttle service that wasn't very convenient. The service started too late into the day to actually enjoy the park and get good use of our tickets.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaGatewayGM, General Manager at Ramada Kissimmee Gateway, responded to this review, March 20, 2013
Thank you for taking the time to review our hotel. I am glad to see that you enjoyed your stay. I do understand that the shuttle schedule is limited, however we try to have the same frequency of our competitor hotels and we contract with one of the most reputable transportation companies in the area. Unfortunately with the room rates as they are, we are limited in our ability to pay for more frequent trips to the parks. As a Disney Good Neighbor Hotel, we are working with Disney to see if there may be another option for our guest transportation to the parks, as yet, that has not been finalized.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,254 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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English first
Central NC
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 16, 2013

First, we arrived at 2:30 and were sent away because Checkin is not until 4. Of course, check out is bright and early at 10 - not great for a place with a 4pm check in. The maid was standing outside our door at 9:45 and when my husband went down to the car asked "are you done"?

By 4PM, the line was horrendous. You would think that, with nobody waiting to check in, they might allow you to check in early if your room is ready (they never bothered to ask our name before turning us away).

The room was ok - beds comfortable, ripped bedskirt, in need of better cleaning, but not filthy - no bugs (hint: cleaners, look UP - the vent in the bathroom was covered in a thick layer of dust & I think the furnace had some dirt coming out if it - black spots on the dresser across from the vent).

The floor could use a good scrubbing - it was clean, but dingey.

The wifi was down several times during our stay. Then the previously unlocked wifi suddenly required a password. It too was down a couple times - annoying, but not grounds for the near riot from the mob of angry guests.

The power was off for several hours one day - not sure if that was a hotel issue, but I suspect it was since the wifi still worked (irony).

The lady in the shop downstairs was a gem!

BTW, we stayed in the tower. Not sure I would stay in the low rise section. All in all, I think it was ok for what we paid.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 14, 2013

Yes it is not the best and brightest but for the cost and location you cannot beat this hotel. I stayed here two nights recently in the tower and had no issues what so ever. The front desk was very friendly and check in/out was quick. The rooms were clean and beds were comfy. Did not hear a peep from neighboring rooms or from people in the hallway. I didn't eat in the restaurant or see the standard rooms so I cannot make an assesment on those things but as far as the tower rooms go they are pretty good. As others have stated on here, yes the wifi does not work unless you are in or near the lobby but if you are on vacation why don't you act like it instead of having your face stuck in a computer. Also yes I did see some of the hotel, not the rooms, worn down but if you think about it as many people stay here because of the location year in and year out you are going to get a little worn down. All in all I enjoyed my stay here and would come back. That is just my two cents.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port St Lucie, Florida, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 13, 2013

The location in relation to Disney World was fantastic! The hotel itself was fine, especially for the price. Unfortunately, the customer service we received was terrible. At check-in there was only one person behind the desk with about 6 people in line. A guy finally came out when it was our turn, but he was in such a hurry to get us through that he acted like I was bothering him when I tried to ask questions. My husband let his phone in the room & when we realized we called and let them know we would be back after 6pm to get it. When we returned to the hotel, the manager told my husband they couldn't unlock the safe until the next day! What?? It took at least 30 minutes to retrieve the phone. Even with all that, I would probably return to this hotel if it weren't for the extremely uncomfortable beds. Even doubled over, the pillows were lumpy and barely there. Bring your own pillows! Since I enjoy sleeping between park visits, we'll probably find somewhere else next time, but others may have better experiences.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2013

We stayed at this hotel 2 weekends in March and will be staying there next time we are in Orlando. The location is great, the staff is nice and the rooms were clean. other than the people in the room next to us partying down when they got back from the bar and the alarm going off at 2:30 (neither a fault of the hotel) we have Zero complaints. **TIPS** they have a FL. resident discount - but you must ask for it. You can request a poolside or garden view room at no additional charge. I highly suggest this if you are a light sleeper as the parking lot gets quite a bit of late loud traffic. Also, they offer a breakfast bar that isnt too bad for $9-10 - note that the gratuity IS included in that price, but the sizzler has a breakfast buffet for $5.99 that is way better and it's literally 1 mile away. This place is definitly not a resort, but for the $$ it's a good stay.

Room Tip: pool and garden facing rooms are quieter - ask about FL resident discounts
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 10, 2013 via mobile

I would totally stay there again the rooms were very clean the service was very well my kids enjoyed the pool the most overall it was great it was with the price the beds were soft and it was quiet my family felt safe and the area was very nice

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, Florida
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 9, 2013

The hotel stay overall was worth the money paid. If you dont plan on spendng your vacation at the place its perfect. They advertise kids eat free at the resturant for dinner from 5-9pm so we went there for this reason only, the service sucked I had to flag down the waiter every time we needed a refill, he seemed like he was in a hurry. The food was even worse. My husband ordered the cuban, without mustard. When it was finally brought out the waiter told him the sandwiches were premade and mustard was on it... The cole slaw that came with my pulled pork was about a week old and warm... We figured kids are eating free so its cheap anyway but then when we get the bill kids were charged!! Apparently you must order a pasta or "entree" to get kids eat free deal.. I wasnt aware pulled pork and a ruben were an appetizer. It mentions none of this on the brochure just says kids eat free... For what we paid for this nasty old food we could have gone to a nice place. The waiters excuse was that they have to make up for the kids eating free somewhere!!! I thought me staying out there hotel was making up for it, guess not.

Room Tip: Stay in the tower
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Kissimmee Gateway

Address: 7470 W. Irlo Bronson Memorial, Kissimmee, FL 34747
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Kissimmee Gateway 3*
Number of rooms: 500
Official Description (provided by the hotel):
Ramada Gateway, one mile from the gates of Walt Disney World®, is a designated Walt Disney World Good Neighbor® hotel and close to other popular tourist attractions such as Sea World Orlando and Universal Adventure .Our high-rise, deluxe rooms feature the convenience of microwaves, double sinks, hair dryer, iron and board with panoramic views. If you prefer more modest accommodations, stay in our standard Inn rooms - providing views of our covered garden area and tropical landscaped pools. Complimentary scheduled transportation daily to Walt Disney World®, Sea World, Univesal Adventure and Lake Buena Vista Factory Oulets shopping. ... more   less 
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Also Known As:
Ramada Gateway Kissimmee Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Gateway
Ramada Plaza Gateway Orlando
Ramada Plaza Gateway Kissimmee
Kissimmee Ramada
Ramada Kissimmee

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