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“Great choice, would love to stay there again!” 5 of 5 stars
Review of Ramada Kissimmee Gateway

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Ramada Kissimmee Gateway
3.0 of 5 Hotel   |   7470 W. Irlo Bronson Memorial, Kissimmee, FL 34747   |  
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Ranked #44 of 158 Hotels in Kissimmee
London, United Kingdom
1 review
“Great choice, would love to stay there again!”
5 of 5 stars Reviewed June 16, 2011

We stayed at the Ramada Gateway from the 2nd of June to the 10th.On arrival we were greeted with a warm welcome, asked if we would prefer to have a room upstairs or poolside, we chose to have it by the pool. The rooms were of an average size, smelt nice and looked clean. Fresh towels, hiardryer, tv, air con. everything was there. Although we did have a few issues with the phone in the room, it was quickly fixed by the hotels engineer. The view was great, heated pool, snooker tables, very nice. I wouldn't recommend the restaurant its overpriced and the food is awful, the breakfast wasnt nice at all. i loved this place because of the location, very close to Disney. The hotel offers a shuttle to all the local attractions e.g seaworld, Disney and Univeral studios. I would definately recommend this hotel to everyone who if looking for an affordable stay. yet at a beautiful place.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSTAR7470, Front Office Manager at Ramada Kissimmee Gateway, responded to this review, June 17, 2011
We would like to extend our thanks for the time taken while typing this review and allowing us to learn how our staff provided you with a positive experience and a memorable moment. We will post the information provided in order to have all our team members learn about there positive impacted on your vacation while at our hotel, as well as how our amenities met your standards. Once again, thank you for your review and do hope we see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,290 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
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Gloucestershire
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 14, 2011

On reading the reports on here, we were very unsure, However on arrival we were totally surprised how different to the trip advisor reports it was, The rooms are very clean , well presented, and furnished to a very high quality, We are staying in an apartement, and it is very clean, The staff are helpful, I cannot understand where some of the comments are coming from, I have attached some photographs of the rooms in the main hotel, the areas around the hotel, and the apartment we are staying in,
The pool areas are well maintained and very clean, and have a secure gated area that children cannot run off from. The outside area is large and has tables and chairs and snooker/Pool tables. again it is very clean,
There are ice machines dotted around the complex, there is a laundry should you need one again that is immaculate.
There is a security system and staff on the compex and ID is needed to gain access at all times,
I asked if I could see the rooms in the main tower block, and found they were of a very high standard with a Kitchenette with Microwave and fridge,

The other great bonus is the fantastic views of the Disney area you can see Expedition Everest in the distance and the Tree of life ,

Another bonus is the free Wi Fi in the all the rooms and apartments,

There are food options of a restaurant, and a clean a tidy fast food outlet, and the Sportmans bar,

I would have no hestitation in recomending the Ramada Gateway to anyone,

Room Tip: If you want amazing views ask for room at the top,
See more room tips
  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 14, 2011

this hotel is a place where you dont want to ever stay they dont clean and when you ask for towels they turn a deaf ear to you. they dont clean there rooms there rugs and sheets are horrible, when we try getting into another hotel there where none available since it was memorial day weekend.

  • Stayed May 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSTAR7470, Front Office Manager at Ramada Kissimmee Gateway, responded to this review, June 17, 2011
We would like to thank you for taking the time and providing us with the way you perceived your stay while at the Ramada Gateway
We do apologize and are disappointed to learn that our hotel was less than a positive experience and would like to inform you that our management team is reviewing your observations and will rectify the problems encountered as described by you, while on property. As we mentioned previously, thank you for your time and do hope you would give our hotel a second opportunity.
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Lackawaxen, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2011

Our group started coming to this hotel in the last year, moving across from the Maingate Ramada, while they were redoing their roof. We surveyed our Staff, as for us its work not vacation. Making a list of pros and cons for both hotels, we decided we preferred the Gateway over the Maingate. The rooms are clean, smell nice, they are mould free. The reception staff are constant, you know you will see the same faces each month. Robyn and the breakfast staff really look after our group well. She and Nalin anticipate our needs and preferences now and are always pleasant and accommodating. The even gave me a send off icecream cake at breakfast !!!!! All the staff at this hotel are courteous and will do whatever they can to make your stay a good one.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSTAR7470, Front Office Manager at Ramada Kissimmee Gateway, responded to this review, June 17, 2011
We would like to extend our thanks for the time taken while typing this review and allowing us to learn how our staff provided you with a positive experience and a memorable moment. We will post the information provided in order to have all our team members learn about there positive impacted on your vacation while at our hotel, as well as how our amenities met your standards. Once again, thank you for your review and do hope we see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 13, 2011

We stayed here from 3-10 June 2011. On arrival we were allocated a room at the back of the Inn. This room appeared to have been abandoned mid cleaning. The beds had been changed - we knew this because the dirty bedding was lying on the floor, apart from that nothing else had been cleaned. We telephoned reception - they apologised and asked us to come and be reallocated. We were upgraded to a room overlooking the larger of the two pools. In this room there were a few things which needed attention BUT they didn't affect our holiday experience. The bottom drawer runner was broken, the bathroom door handle wobbled and the sink/countertop had a large crack and wobbly taps - not very nice to look at but they still functioned as they should. The beds, bedding and pillows were excellent. Towels were thick and fluffy. Fridge, coffee maker and T.V. all worked. Room was cleaned every day - no compliants there. The grounds and the pool were kept in tip top condition, always plenty of towels at the poolside too. Staff were pleasant and there was a security person on duty at the gatehouse. It appeared some of the rooms were being refurbished so maybe they are working their way round them all. You get what you pay for - we didn't pay for 5 star luxury, we got a basic room which was adequate for our requirements. On previous visits to Florida we have paid a lot more and received a lot less from hotels, so we were happy with the Ramada.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2011

This was our tenth time staying in florida and the worse we stayed at the ramada from the 4th of june to the 10th of june should of been 11th of june. When we first arrived we were given rooms over car park we asked if we could move to poolside and were told we had requested car park view which we had not why would we. They reluctantly moved us but the rooms we were then given were near the second pool one upper and one lower floor, the upper floor taps did not work nor did the air conditioning and the beds were not made there were also no pillows for one of the beds we called reception and these were put right but our other party who were in the lower floor room had a leaking ceiling and mist coming from the air conditioning and could not shut the bathroom door also could not use coffee machine as black bits kept coming through when tried to make coffee. When contacting the reception the coffee machine was changed. Then on Thursday night when were looking at pool which was locked off for night found a racoon walking around the pool would like to know if the pool was cleaned after that and how it could get in there.We also had an incident at hotel which is under investigation which was the final straw and checked out friday morning after not feeling comfortable at the hotel any longer and trying to make the most of our last day to feel that we had had a holiday when finally got hold of a rep we were moved to the enclave suites which was 10 times better than ramada and will never be staying here again.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaGatewayGM, General Manager at Ramada Kissimmee Gateway, responded to this review, June 14, 2011
We sincerely apologize for your dissatisfaction with your stay here at the Ramada Gateway. To clarify the reservation process, the "car park view" rooms are those rooms that are the lowest priced rooms at the property. All rooms booked throuhg a 3rd party provider are placed in those rooms unless an upgrade is purchased at the time the reservation is made. The catagory room you were moved to was an upgrade, poolside room. I thank you for pointing out that there were some issues with the room, and i was glad to hear that they were corrected as you notified us. Concerning the racoon by the pool, we occasionally find one from the neighboirning woods wander on to the property either under the fence or over it through the overhanging trees. They are usually nocturnal animals and will avoid any interaction with people. We do call the area animal control office when we are aware of one of these visitors and they remove them for us and relocate them in a humane fashion. Thanks for letting us know you spotted one.
Again, we are sorry that you didn't enjoy your time with us, but thank you for your pointing out areas that may need attention.
Sincerely,
Ramada Gateway GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melboourne, Fl
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2011

After leaving another hotel due to no air conditioning and dirty room, I was forced to find accomodations for myself and friend and our 3 special needs children in a hurry! I called the Ramada and Michael informed me "Room is Avail." Upon arrival Reinaldo Alvarez and Dairo were so accomodating! Roll Away Bed was in room before we were able to arrive in the elevator. Thanks so much for saving our trip. These gentleman deserve a special recognition for their kindness and consideration of our special needs children. You don't know how much this means to parents who must deal with stressful issues while trying to travel with our kids. Again, Thank you from the bottom of my heart.

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Kissimmee Gateway

Address: 7470 W. Irlo Bronson Memorial, Kissimmee, FL 34747
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Kissimmee Gateway 3*
Number of rooms: 500
Official Description (provided by the hotel):
Ramada Gateway, one mile from the gates of Walt Disney World®, is a designated Walt Disney World Good Neighbor® hotel and close to other popular tourist attractions such as Sea World Orlando and Universal Adventure .Our high-rise, deluxe rooms feature the convenience of microwaves, double sinks, hair dryer, iron and board with panoramic views. If you prefer more modest accommodations, stay in our standard Inn rooms - providing views of our covered garden area and tropical landscaped pools. Complimentary scheduled transportation daily to Walt Disney World®, Sea World, Univesal Adventure and Lake Buena Vista Factory Oulets shopping. ... more   less 
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Also Known As:
Ramada Gateway Kissimmee Hotel Kissimmee
Ramada Hotel Kissimmee
Ramada Hotel Gateway
Ramada Plaza Gateway Orlando
Ramada Plaza Gateway Kissimmee
Kissimmee Ramada
Ramada Kissimmee

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