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“House was good, service was not.” 3 of 5 stars
Review of Elite Vacation Homes, Disney Area

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Elite Vacation Homes, Disney Area
5299 W. Irlo Bronson Hwy #4, Kissimmee, FL 34746   |  
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Hotel website
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Hotel amenities
Special Price
15% Off Any Vacation Home
Ranked #21 of 159 Hotels in Kissimmee
South Saint Paul, MN
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“House was good, service was not.”
3 of 5 stars Reviewed April 4, 2009

Our group consisted of 6 adults, 2 teenagers (16) and 3 children (7, 6 & 2). Our rental house was a great option for our size group and was beautiful. We had 4 bedrooms, 4 baths, 2 couches.

Our beds were horrible, very old, worn and uncomfortable. The springs in the mattress were practically sticking out and very squeaky every time you moved. Towels were provided but not nearly enough, only 8 towels, 4 washclothes, zero hand towels for bathrooms and 2 kitchen hand towels in the entire house. So we had to wash them everyday. Bedding and pillows were only what was on the beds, no extras. Dishwasher and laundy soaps had to be provided by us.

We were renting for 6 days, Sat late until Thur late. We could not get a specific house until we arrived to check in. Check in policy, they say, is that they do not know what is open until you arrive and they will assign you to a open house then?? We requested the Disney area...we couldn't get much farther from it. However, it was a very nice neighborhood. Requested to have our pool heated, they recommended that we do not. They said it was not worth it ($200.00) unless you stay longer then 7 days because it takes 2 days to heat up. So we ended up with a ice cold pool and no game room, apparently, there wasn't any houses with game rooms open. I find that very hard to believe with the amount of houses they rent (hundreds, maybe thousands).

Check out day... we called to ask if we could have a late check out since we did not leave until late thursday evening. They were very unwilling to work with us still, but they would see if that was available and call me back. Thank goodness they didn't have anyone scheduled to come in (refer back to check in policy, ??) but it would be a $75.00 fee and I had to drive to there office to pay it before they would allow it.

All said and done, I would rent another house, but not with this company. Would definitley need things to keep the kids busy in the house.

  • Stayed March 2009, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LyndaMc2324, Guest Relations Manager at Elite Vacation Homes, Disney Area, responded to this review, June 8, 2015
Thank you for your past review. We appreciate your comments about our beautiful vacation home and how it served as a great option for your group. However, we are saddened to hear your comments about our staff, who usually treats everyone with kindness and respect. We are truly sorry you felt differently and therefore like to apologize. We hope you will give us another opportunity to host your stay in Orlando, in the Disney area.
Also, we’re happy to report that we’ve had several upgrades since 2009! We’ve upgraded all of the beds, we provide twice the occupancy amount of towels (if the home sleeps 10, you’ll have 20 towels), and all of our homes are located just 10 minutes from Orlando’s Walt Disney World Resort®

We’re considered self-catering, (self-catering = low cost to you) so you’ll want to bring along any soaps and paper products that you may require. If you forget something, feel free to contact customer service. They are always happy to assist.

Pool heat is not required; however, is it strongly recommended during the winter months. It’ll take at least 72 hours to heat the water, so you’ll need to give us advance notice.

The majority of our 4 bedroom pool homes now come with game rooms! However, if you’re staying 6 nights or more, we can now guarantee a home with a game room!

Again, we sincerely appreciate your comments and value you as a customer. We sincerely wish you will give us another opportunity, in the near future, to host your next vacation to the Orlando area.

Kind regards,
Lynda McCulloch
Guest Relations Manager
Elite Vacation Homes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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12 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
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English first
Cincinnati OH
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 26, 2009

We recently enjoyed a fantastic stay at a 4 bedroom house booked through Elite Vacations in Kissimee Florida. We were about 15 minutes away from the Disney parks. The house was very clean (seemed nearly new) in a quiet neighborhood and was fully furnished with cookware, all major appliances (including a VISIO flat screen TV and DVD player.) The swimming pool area was very clean as well, and we paid for the pool heating as the evenings were still cool. The heat worked well and was well worth the $. The was very large and was a nice break from hectic days at Disney. The staff was very helpful through the reservations and check in/out process.

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LyndaMc2324, Guest Relations Manager at Elite Vacation Homes, Disney Area, responded to this review, June 8, 2015
Thank you for your amazing review! We appreciate your kind words about our 4 bedroom vacation rental pool home. We glad you enjoyed the convenient location, near Disney, as well.

We hope to see you again!

Kind regards,
Lynda McCulloch
Guest Relations Manager
Elite Vacation Homes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Elite Vacation Homes, Disney Area

Address: 5299 W. Irlo Bronson Hwy #4, Kissimmee, FL 34746
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Free Parking Spa Suites Swimming Pool
Hotel Style:
Ranked #21 of 159 Hotels in Kissimmee
Price Range (Based on Average Rates): $$
Number of rooms: 129
Official Description (provided by the hotel):
Vacation Rental Pool Homes & Condos near Disney. All Elite Vacation Homes feature luxury vacation rental pool homes and resort condos located in Kissimmee/Orlando, Florida just 10-20 minutes from The Walt Disney World Resort®. Families & Groups Welcome, our vacation rentals are perfect for families, sports groups, and reunions, who are looking for the benefits of a spacious rental home for the price of a hotel room! We have something for all budgets and tastes. Luxury Amenities, our 3-7 bedroom vacation rental pool homes offer a range of amenities like private screened pools and spas, game rooms, 2 master bedroom suites, televisions in every room, big-screen televisions, themed bedrooms, water views, high speed internet, fully equipped kitchens, washer & dryers, and spacious living room areas. Selections of our pool homes are located in private gated communities and feature a community pool and clubhouse. 2-4 bedroom Resort Condo’s offer a choice of resort amenities like access to resort pools, children’s play areas, tennis, sand volleyball court, barbecue, gym facilities, community billiards/pool table, arcade games and much, much more. Discount Attraction Tickets, we offer discounts to local attractions to help save you both time and money during your stay. Best Location! All of our Elite Vacation Homes are located 10-20 minutes from Central Florida's major attractions, including The Walt Disney World Resort®, Universal Studios Florida®, SeaWorld Orlando® and Legoland®. Our vacation rental homes are convenient to restaurants, shopping outlets, popular hotspots and golf. Superior Value! Why pay for a small hotel room, when you can stay in a vacation rental for the same price? Each of our vacation properties are privately owned and a great alternative to hotels. You’ll never want to stay in a hotel room again! ... more   less 
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