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“Two great weeks” 5 of 5 stars
Review of Westgate Town Center

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Westgate Town Center
3.0 of 5 Hotel   |   4000 Westgate Boulevard, Kissimmee, FL 34747   |  
Hotel amenities
Ranked #41 of 157 hotels in Kissimmee
Sao Jose Dos Campos, SP
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Two great weeks”
5 of 5 stars Reviewed November 3, 2013

We had great time in this resort, there was a full kitchen and amenities like washing machine. Good place for people who travel with kids or groups.
Near Walt Disney World Parks but little far from Orlando attractions.
Want to come back soon...

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review, November 4, 2013
Thank you very much for your response. We always love to hear when our owners and guests have a great time at the resort. Some of the amenities located inside the unit are a washer, dryer, full kitchenette and fridge. Our resort is family friendly and close by many major attractions such as Universal Studios and Disney World making it a popular vacation spot. We hope you will visit us soon! Ariel
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448 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Wichita, Kansas, United States
1 review
3 of 5 stars Reviewed November 1, 2013

My husband and I honeymooned at Westgate Vacation Villas using his parents timeshare. His mom told me what to expect but I was disappointed. Later I learned that the unit we were in was not the one they own. The unit we had is in desperate need of upgrading.

My mother-in-law told me she was thought all the units had been upgraded and that their maintenance fees have gone up substantially every year and were told fees were up because of the upgrades. Their maintenance fees have gone up yearly since they paid off their unit.

She also told me that we were not in the unit they own even though we apparently got the same kind of unit they do own.

We had a difficult time finding where to check in because it has been several years since my husband had been there. However, it looked like the unit hadn't been used by anyone in some time because the rooms were very dusty although the bedding appeared to have been freshly changed.

Overall as far as we were concerned, it was simply a place to lay our heads at night. Nothing special to write home about. And it was cheap because my in-laws footed the bill.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review, November 4, 2013
Thank you so much for your review. We certainly appreciate all our owners and guests comments. We sincerely apologize for any issues you may have experienced during your vacation with us. This will be notated and reported to the housekeeping and maintenance departments. Once again, thank you for sharing your thoughts with us. We would love if you were able to provide us with another opportunity to exceed your expectations. Ariel
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Cleveland, Georgia
1 review
5 of 5 stars Reviewed October 30, 2013

i and my husband enjoyed everything ,the staff was great and everything in the room was wonderful the whole room had everything we could of thought of and everything we didnt think of we already begin to tell our family members and our friends about everything Westgate had to offer in the coming months we will return A BIG THANKS TO WESTGATE RESORTS THE EXPERIENCE WAS GREAT AND AWESOME we will be seeing you soon ....The COTTLES

Room Tip: WE only had the 1 bdrm studio but it was huge enough to have atleast 5 to 6 people be in the same...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review, November 5, 2013
We are honored that you and your husband had a wonderful time with us at Westgate Town Center. We are happy you enjoyed your villa and all of our in room amenities. Thank you for referring your family and friends. We look forward to seeing you all very soon for more happy memories.

Josie
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Ponce
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2013

Amazing Vacation, this was our second year visiting Westgate Villas!!!! It is a Nice place to stay, you feel like HOME. Great location convenient to Disney, Universal only minutes away near many restaurants, shops and highway.

We booked a 2 bedroom Villa, from the 13 to 20 th of October 2013, and it was beautiful, nice king bed so comfy! Nice Jacuzzi tub, the kitchen was stocked with every necessary appliance we needed. In deed its "Breathtaking" this experience service since day one was AWESOME!!!!!!

We also have special thanks to DONALD SUTLIFF!!!! he is amazing. Every special needs my mom (that she is in a wheelchair) needed, He was always the one looking forward to help her!! My mom said that she adopted him as her son!!!

You should be proud of your staff, specially DONALD SUTLIFF, he provided us all the information that we needed in our vacation, and gave us 100% of a quality service, even more.

One of the reasons we are planning to return is: We Loved Our Villa, and your Service is Unique!!! By the way, Now We are Owners!!!!!!

Looking forward for that new experience in April 2014!!!!!!

Room Tip: Rooms on the corner lot more bigger and comfy!!!!!
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review, November 5, 2013
Thank you for your amazing review! Welcome to the Westgate Family!! We look forward to sharing many more happy memories with you and your family. Thank you for enjoying our awesome amenities and excellent location. We are very pleased that you were able to bond with one of our superb staff members. We are so happy that you felt at home here; that is indeed our complete intention! We can't wait for you to visit us again!

Josie
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The Hague, The Netherlands
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 29, 2013

We stayed here for 2 weeks in October '13.

We had booked it through Expedia as a flight/hotel package and opted for a deluxe 1 bedroom unit.

Based on the reviews here we called ahead and asked for an updated unit. The unit we got was on the top floor of the 6000 building, the balcony facing the 192 and the parks.

In the evening we could see the Disney fireworks from the balcony.

The balcony itself is screened off, so no pesky insects.

The unit was large, pleasant and clean. The bed was large and slept very well (although it was a little soft for my tastes).

The water jet / jacuzzi in the bedroom was a very pleasant way to relax after visiting on of the nearby theme parks.

We stayed in the off season, so the resort wasn't fully occupied. Even so we did have neighbors. The walls do transmit sounds from neighboring units, but I didn't find it disturbing.

The units come with a washer/dryer, very handy. When using them it occasionally sounds as if the room is flooding, but it turns out that's nothing to worry about :)

The grounds of the resort are clean and well kept.

The resort is located near the 192 (Irlo Bronson memorial highway), but far enough so that you can't hear the traffic. On the 192 there are a multitude of shops and eateries. The Disney parks are a 10-15 minute drive away, Universal is about 30 minutes if the traffic on the I-4 isn't too bad.

When you run out of towels, soap, coffee, toilet paper etc, you can call housekeeping and they bring you some more. Very nice!

We weren't asked to take part in timeshare information meetings, which we greatly appreciated. The price for staying here is very reasonable, taking into account what you get for it.

Check-in wasn't very speedy, but nowhere near the times listed in other reviews.

When we come back again we will definitely look to stay here again.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review, November 1, 2013
Thank you so much for your response. We are thrilled that you enjoyed your overall experience in Westgate Town Center! We are delighted that you enjoyed our room amenities and location. As you mentioned, we are conveniently close to local attractions and we’re glad you took advantage of that. We strive to provide an unforgettable experience for our guests and we’re glad we surpassed your expectations. Thank you again for your response and we look forward to having you stay with us again in the future.
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New London, Wisconsin
1 review
4 of 5 stars Reviewed October 24, 2013

This is a very nice place to stay, but the pool closed at 10 pm and didn't open until 9 am, so was sort of disappointed. The location was close to Disney, but a little ways so not as much bustle. The room was nice and worth having the kitchen with a microwave and large fridge. We spent most of our time at Disney so didn't do activities at hotel, so there were various things available to do if you wanted.

Stayed October 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review, October 29, 2013
We love to make our guests feel like there are at “home away from home”. We are glad you were able to enjoy our convenient location and were able to make use of our room amenities. We hope you come back to visit us soon to take advantage of our resort amenities!
Sincerely,
Idalise
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Spring Hill, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2013

My husband and I recently stayed at this Resort in Kissimmee and it was awesome! We stayed in a 1 BR villa and it was beautiful. Nice jacuzzi tub in the bedroom. The King bed was soo comfy! Double sinks so we had plenty of room in the morning. The Kitchen was stocked with dishes, silverware and pots and pans. Full size stove and fridge, microwave, dishwasher, etc. Plenty of counter space, a home away from home. The living room had a nice couch and love seat and a large flat screen TV (the cable service could have been a bit better, but you cant have everything right?) Then you open the sliding glass doors onto a beautiful tiled screened in patio. Just awesome!
All kinds of shops (Hersheys Ice Cream, Starbucks, etc...) all within walking distance, pizza, sandwiches, cafe, restaurant, a place to pick up incidentals and accidentals, groceries. They have 14 heated pools and several hot tubs in this resort and the grounds are impeccable. The staff were all very personable and willing to help. They will try to get you to sit in on their time-share spiel but you can just politely decline and they are good with that. Used to it at this point I dare say. But....if you want to get $75 credit you can sit through an hour of it and hey! Bonus! All in all a wonderful weekend for us...looking forward to the next time.
Close to all the major theme parks if you want to go, about 4.5 miles to Disney, etc

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Town Center, responded to this review, October 31, 2013
We are so happy that you and your husband were able to have such a great time with us. We do offer a great variety of amenities and activities at the resort to explore and take advantage of. We do offer the opportunity to all owners and guests to participate in one of our timeshare presentations, which is purely voluntary. We are glad that you enjoyed your location. Please come back and visit us soon!
Sincerely,
Lucía
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Additional Information about Westgate Town Center

Address: 4000 Westgate Boulevard, Kissimmee, FL 34747
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 157 hotels in Kissimmee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westgate Town Center 3*
Reservation Options:
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Also Known As:
Westgate Town Hotel Kissimmee

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