Like others who have stayed here...our place was beautiful. My husband and I visited over Labor Day Weekend with our 4 daughters ages 18 to 10, so there was plenty of room for us and plenty to do. We are Annual Disney Passholders so we took the time to enjoy some of the free perks of the property....such as bike riding, paddle booking, attended a make our own Sundae event, games, crafts....so much to do and surely not enough time...and caught a movie in the beautiful on-site theater, did I mention the free popcorn:)
Our unit was beautiful...can't complain, plenty of towels, TVs with DVDs, beautiful 2 person whirlpool in the master bedroom....nice view from the balcony, great size kitchen, we actually had a sit down dinner one night. The property seems safe, it is a gated community, and each unit has an outer door that let's you into a foyer and then your unit door...Great location convenient to Disney only minutes away, near many restaurants, tourist type shops and highways.
THE DRAWBACK......yes check in is crazy we arrived at 12:30 am, even though there was 3 people checking in guest and only 3 families ahead of us it was a 30 minutes and then when we checked in it took a good 20-30 minutes...yes really. So it did take a good hour to check in. Next when I booked my reservation I did agree to a tour of the property, which I was told would not be more than 90 minutes and a time was scheduled for 10:30 which included the "Owners Breakfast" for our family. Since my kids are older and there was plenty to do I thought this would be a good time we could eat and the kids could go off for 90 minutes and have some fun....while we endured. We agreed to the tour b/c we are interested in purchase a time share in the Orlando and wanted to start checking out what's available. This was a nightmare...we arrived at 10;30 for the breakfast tour and was told we were too late and to come back after lunch, well our day had been planned and that wasn't going to work for us....then they said okay what about a 11:30 tour....which we said okay fine let us eat breakfast and we were told no you have to come back and eat lunch....since we need to feed our kids breakfast we wouldn't have enough time to leave and eat and get back by 11:30..so they let us eat breakfast. Needless to say it didn't get any better after that....my husband asked a question about our tour and they decided to change it .... they then moved it to a informational about their travel club and changed the time to noon....when we arrived for our noon time tour they didn't have us on the schedule, they insisted we came at the wrong time they sent us back to the main building....they had no clue it was a real mess...we surely weren't in the mood to listen or buy...we sat through the tour not very happy, we wanted to see the property, not the travel club, the sales person acted like we were bothering him when we kept asking about the property, when I asked questions about their partnership with Disney the sales person told me they were an official Disney Partner, you could go to Disney during the magic hours and also get discounts on annual passes.....lies, lies, lies, only Disney property guest are entitled to Magic Hours and there is no annual/season passholder discount...our 10:30 90 minute tour didn't end till after 2:00 and each time we told the sales person we weren't happy and weren't interested, another salesperson would come to our table say they were sorry about the mix up and attempt to offer a better deal, we finally just got up and said we are done....you couldn't pay me to stay there again. There are plenty of nice places in the Orlando area offering just as many great features for the same amount of money without a tour.
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- Also Known As:
- Westgate Town Hotel Kissimmee