We exchanged through Interval International. After receiving my room keys at the check in counter I was directed to another desk...the sales desk. I was given a Welcome Home folder and a sheet with all the upcoming activities. I told the rep I am not an owner and he informed me that I cannot access the activities on the property because I am not an owner unless I attend a presentation. Traveling with a toddler I said no. Thinking he said no b/c he wants me to go to a sales presentation, I asked the front desk and they confirmed that I could not access the full amenities because I am a guest, not an owner. Which means no access to the onsite movie theater, pool activities, paddle boats, etc. If I had known I wouldn't have picked the place!
Then there is the hot water issue. Very little hot water dribbled out of the faucets (bathroom, kitchen, and master bedroom tub). We called maintainence and they said they would come. We waited for about 2 hours and no once came. We were unable to take a real hot shower for the week we were there.
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- Also Known As:
- Westgate Town Hotel Kissimmee