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“Great honeymoon” 4 of 5 stars
Review of Holiday Inn Club Vacations Orlando - Orange Lake Resort

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Holiday Inn Club Vacations Orlando - Orange Lake Resort
3.5 of 5 Resort   |   8505 W. Irlo Bronson Memorial Hwy., Kissimmee, FL 34747   |  
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Ranked #16 of 157 hotels in Kissimmee
Cardiff, Wales, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great honeymoon”
4 of 5 stars Reviewed December 11, 2012

Had a great 3 weeks there, would go back again!! But don't like being asked to go to time sharing groups but that was the down fall!! So great points room was massive for the 5 of us, we were only 15 to 20 minutes away from Disney and universal studios :). Found house keeping bit meh but ended up with cockroaches in the room and as we were there for 3 weeks we were moved to the north side great stay, but never bothered with staff they seem good with kids!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review, December 12, 2012
Hello, it’s great to hear from you. We couldn't be more pleased that you chose to stay with us for a honeymoon getaway. Congratulations! How wonderful that you were able to treat yourself to three weeks away. We love playing home-base for our guests who want the best of both worlds in a resort visit and keeping up with Orlando’s most famous attractions. We apologize if our housekeeping was not impressive to you, and we always encourage our guests to let us know if there is every anything that we can do to make their stay more enjoyable. We hope to see you again soon.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huntingdon
Top Contributor
55 reviews 55 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 11, 2012

This is a great vacation club..they have it all there. Very nice price for a week. Close to Disney Parks. I will stay here again. Only problem here is with the 90 minute presentation which turns into over 2 hours lots of times. But the sales rep. we had was very nice to us though.

Room Tip: Get one by the lake.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review, December 12, 2012
Greetings, it’s so great to hear from you. Nothing makes us happier that hearing that our guests are looking forward to staying with us again. We apologize if your tour may have run long. Our sales representatives work hard to fit your tour into 90 minutes. However, based on any questions you have and your level of interest, our representatives are willing to spend as much time with you that’s needed to have you make an informed decision. We look forward to having you again for more vacation fun.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 11, 2012 via mobile

Upon check in, they were waiting around like vultures to get us to attend a 90 minute tour. We played along for the discount ticket offer. The presentation ended up lasting greater than two hours. The salesman was very kind at first but as it became evident we were going to purchase, he became a total jerk. I had checked my cell phone and he yelled at me for checking it. My husband said "don't speak to my wife that way" and he said "well she isn't paying attention". We sat through the presentation with our kids. Our youngest still believes in Santa. Well Mr. Jerk salesman ruined that too as he spoke of his own child and how it is the parents. Then he said before we could leave we had to speak with his manager. Well that was just another method of a tasteless sales tactic. Took about twenty minutes to get rid of him. After all the high pressure sales he asked us to make a charitable contribution to help those who cant afford to go on vacation. Yeah right, like i really want to set someone up who cant afford a vacation to be pressured into a sales plot.

To top it off, we are now in day three and each morning they begin using leaf blowers, chain saws and other loud equipment right outside our unit. This has continued every day beginning around 6am. Thanks alot now i cant sleep in on our vacation.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIddleton, WI
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 10, 2012

Problems from the moment we arrived. Our room wasn't with the others in our group. Took hours of calls through ICHotels yet no resolution from resort manager. We finally went online and booked another room to finally get one with our group.....then it was in a building without elevators. We were on 3 floor. Huge pain to carry luggage/child/everything up and down 3 flights every trip. Our 80 year old parents were on 2nd floor. Good thing they fairly able bodied. Then today we get notice hotel building electricity will be off for 6 hours tomorrow starting at 10 AM, and that we can't open refrigerator lest our perishables not last. So much for the week of groceries we brought. Plus it is very dirty. Our socks were filthy on the bottom from wearing around on the carpet in our room. Really filthy. Don't take off your shoes! Did I mention the fire alarms by the door? they are missing. Just bare wires under the plastic covers. No pull alarms. How is that legal? Don't even get me started on the seriously hard core timeshare sales......you will be billed $30 if you don't go to the sales presentation. Don't be afraid to be rude. Tell them to get away and don't let they get hold of you. Avoid this property!!!

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed December 9, 2012

Been here four hours since we checked in. Still don't have a room. But we have been badgered relentlessly to attend a brief to buy something. I hope I am surprised and things turn out better than they started. But that would be a HUGE surprise. Don't think we will be coming back. And we may not even stay the entire week at this racket.

DAY ONE UPDATE: Finally got to the room, which looked decent. Couldn't breath, though, and has to spend several hours airing the heavy chemical smell out of the room. Called for a fan and about forty minutes later a supervisor showed up and verified the chemical smell, an hour later the fan finally arrived. Tried to take a shower, but there was no hot water. Ugh, are the problems here ever going to end?!?!

Terminology Warning: Any hotel I have ever stayed at it means the same thing to "check in." Not here. We called to verify that we could get an early check in. No problem they told us, so we drove over here, got checked in, and was then told it would be 2-4 hours before our room was ready. Apparently here "check in" only means to give them your credit card information, not actually get access to your room. Took well over 30 minutes to check in, then over four hours to get the first room and well over six hours to get the second room. NOT what we were expecting after getting off twenty hours of flights with little sleep. I guess they just want to force you to walk around the resort for several hours and spend money because they made it quite clear that our room cards would now work to charge lunch or other activities, even though we couldn't get our rooms.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review, December 11, 2012
Hello and thank you for taking the time to let us know about your recent stay with us. We sincerely appreciate hearing from all of our guests. We are disappointed to hear that your experience so far has not lived up to your expectations. In an attempt to find out more about your situation we have attempted to contact you through private message. Until then we would like to address some of your concerns. We apologize if your room was not ready at the time of your arrival. We strive hard to make sure that we are able to accommodate all early check-in requests, as almost all guests who stay with us request early check-in. Our housekeeping and resort staff work quickly to ensure that all rooms are thoroughly cleaned between your arrival and previous guests. It is not often that our guests are not let into their rooms early. Our check-in policy does allow you full access to the resort before the designated check-in time, so that you can get your vacation started right away. Many of our guests choose to arrive at the resort early before check-in to enjoy the numerous amenities available. We always encourage all of our guests to let us know of any needs or issues that they encounter during their stay. As we wanted to make sure that you have the best vacation experience possible. This includes any issues or questions regarding your villa. We look forward to hearing from you.
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Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 7, 2012 via mobile

This is a nice Time Share and it would have been a great one in the '90s. It is a little dated but very comfortable. We are in a 3 bedroom and have 9 people sleeping quite comfortable. If you don't mind not staying in the glimmer of Disney or of the nicer Hotels this is a great place to stay!

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 7, 2012

I read many of the reviews before we arrived and had mixed feelings. Let me set your mind at ease the villas are very clean. No bed bugs, I checked the edges of the mattresses if the bugs are present they leave brown stains, I found none. Lots of reviews mentioned cockroaches, they are not cockroaches but some type of insect that lives in Florida,they even fly. If your from Canada they are similar to our June bugs but not as plentiful. We did not have any in our room and only saw a few outside. We did go on the timeshare tour even though we are RCI members to get a free 7 day play pass at the resort. It wasn't that bad we met a few of the salesmen they were all friendly and it gave us a tour of the resort so we knew where we wanted to spend most of our time. The villas are very spacious and feel like home away from home. You will definitely enjoy your time at this resort.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review, December 12, 2012
Hello there and thank you for taking the time to let us know about your recent stay with us. We always love welcoming our friends from the north. It’s always important to do your due diligence before going on vacation, so good for you for doing your research. We appreciate you taking the time to take one of our tours and find out all about the resort and amenities. We constantly strive to make sure our guests feel like we are their home away from home. We hope to see you back again soon.
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Additional Information about Holiday Inn Club Vacations Orlando - Orange Lake Resort

Address: 8505 W. Irlo Bronson Memorial Hwy., Kissimmee, FL 34747
Phone Number:
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Kissimmee
#9 Romantic Hotel in Kissimmee
#14 Family Hotel in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Club Vacations Orlando - Orange Lake Resort 3.5*
Official Description (provided by the hotel):
Welcome to the Premiere Family Vacation Resort in Orlando The Holiday Inn Club Vacations Resort offers your family an unparalleled Florida vacation experience. Our Orange Lake Resort is next door to Walt Disney World Parks and Animal Kingdom.At our resort in Orlando you'll discover the wonders of a 12-acre Waterpark with a tropical lazy river 7 pools and an 80-acre lake with watersports. You can even watch your little ones dance in concert with a dancing fountain. Get a head start on the magic with your own personal Disney concierge at our Disney Planning Center that is also located in the lobby at check in. Our 1450-acre Orlando resort hotel offers each member of the family interactive activities like the Gatorland Alligator Show where you can meet a gator face-to-face 36 holes of fun at the West Village Putt-Putt Golf a bowling alley arcades and 54 holes of golf. Whats more we even provide a convenient shuttle to all our resorts activities. Orange Lake Resort provides a premiere Florida vacation at a hotel that is 100% smoke free. Our villas pamper you with the unexpected amenities like spa-inspired baths and fully equipped kitchens. Our deluxe Orlando resort provides a grocery shopping service nine restaurants and did we mention free parking and high-speed Internet access? Your perfect Florida vacation begins at Orange Lake Resort. ... more   less 
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Also Known As:
Holiday Inn Kissimmee
Orange Lake Resort And Country Club
Orange Lake Kissimmee
Orange Lake Resort Country Club
Kissimmee Holiday Inn
Orange Lake Country Club
Orange Lakes West Village
Orange Lake Resort Florida
Orange Lake West Village
Orange Lake Resort Orlando

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