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Holiday Inn Club Vacations Orlando - Orange Lake Resort: Traveler Reviews

3.5 of 5
8505 W. Irlo Bronson Memorial Hwy., Kissimmee, FL 34747
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Holiday Inn Club Vacations Orlando - Orange Lake Resort
Ranked #21 of 162 hotels in Kissimmee
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2,122 reviews from our community

Traveler rating
    849
    652
    243
    190
    188
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Families
1344
 
Couples
236
 
Solo
15
 
Business
25
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tampa, Florida
Top Contributor
80 reviews 80 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
“River Island resort area is fantastic...”
4 of 5 stars Reviewed November 15, 2012

The check in process was fast and efficient, although be careful they want to pull you in for a timeshare sales pitch. River Island area was fantastic. The lazy river, the pools, the beach area and hammocks, the arcade, the places to eat, I can not say enough good things about. we rented a cabana and let me tell you, it was worth it. The only complaint here is the cabana service was a little slow. We had to track down out server when we wanted to cash out. The rooms themselves had a ton of room, but are not 5 star rooms, a solid 4 star. Now we stayed at the bottom floor, one of the elevators was out of service so I saw a big backup in the lobby, so if I had to deal with that mess I would have rated it a little lower. They could use some upgraded construction features, but with all the things to do, why stay in the room. I was impressed.

Room Tip: Go with a bottom floor room, as you can just walk out from your patio and be at the pool in a min or...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Don-in-Tampa about Holiday Inn Club Vacations Orlando - Orange Lake Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review
November 20, 2012
Hello. Thanks so much for taking the time to let us know about your recent trip. It’s great that you were able to stay in our popular River Island area. So many of our guests love being able to be right there in the middle of it all. How wonderful that you rental a cabana, it’s certainly a great deal. We appreciate you letting us know of your issues you experienced. We are constantly striving to make sure our guests have the very best experiences possible. Thanks for your tips, we hope to see you again soon.
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Westerville, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Perfect for our family”
5 of 5 stars Reviewed November 15, 2012

My husband, daughter, son-in-law, two grandchildren and I spent a wonderful week at your beautiful resort this past September. Everything was perfect. We had a beautiful three bedroom place that was in excellent condition and even had supplies like detergent and paper towels. We were just a short drive from both Disney World and Universal and we had the huge pool area with a restaurant for our relaxing days off from the parks. We will definitely return to this property next time.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Patty R about Holiday Inn Club Vacations Orlando - Orange Lake Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review
November 20, 2012
Hello and welcome home from your recent family vacation with us this past fall. We couldn't be more thrilled that all of you were able to relax and enjoy each others company with us. We are constantly striving to make sure all of our guests have the very best vacation experience possible. You couldn't give us a higher compliment than a return stay, and we look forward to hopefully see you again soon.
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Laurel Springs, NJ
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Great Family Trip at Orange Lake East Village”
5 of 5 stars Reviewed November 14, 2012

We had a great time and a wonderful experience at this resort.

The good:
Check in was very easy. The staff at the reception desk was quick and friendly, as was everyone we encountered at the resort. The units were nice, spacious and well maintained. There was plenty of room and they had enough pots/pans etc to actually be able to cook and not be missing anything. The grounds were beautiful and the pool (we only went to one, the small one in the back of East Village) was great, not crowded and the kids had a blast. We had an issue with some neighbors in the middle of the night, ramming into doors and ringing doorbells at 1am (by the way, if you are out there and read this - you are scum - waking little kids up and scaring them in the middle of the night - would like to be there to see it when karma hits you in the face) but security came rather quickly, addressed the issue and moved said riffraff the next morning. They also provided details and stopped to provide some assurances when we followed up the next day, which made us feel better.

The only ever so slightly not good:

They did try to rope you into the whole timeshare thing right at the front desk, but at this point that is something I am used to. They initially didn't want to take no for an answer, but once they knew I wasn't going to bite, they were fine. I was annoyed when we were woken up at 8:30am in the morning with another call regarding this. I am sure I was rather terse on the phone as I, nor my kids need to be waken up on the 2nd day of our vacation by a sales call, but at that point, I had obviously made my point, as there were no more approaches.

As others have pointed out, it is a huge resort, which has its positives and negatives. Distance is a negative, but all the amenities and on site activities are a positive. Just depends on what you are looking for. I would recommend this resort and would stay there again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MariaCBTraveler about Holiday Inn Club Vacations Orlando - Orange Lake Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review
November 20, 2012
Hi there, thanks so much for taking the time to write such an in-depth review about your stay. We’re so pleased to hear that you and your family were able to spread out and relax on your vacation. It’s always important to be able to be yourself on vacation. Also, it’s great that you were able to take advantage of so many of the amenities around the resort. We appreciate you letting our staff know of any needs that you encountered during your stay, as we are constantly striving to make sure that you have the best vacation experience possible. Our tours are a great way to find out about the amenities available around the resort, as well as what vacation ownership can do for the way your family travels in the future. However, these tours are completely 100% optional to all of our guests. You are also more than welcome to request that no calls be placed to your villa. We understand that your time and privacy are important to you. We’re so pleased that you enjoyed your stay overall, and we look forward to hopefully welcoming you again soon.
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Convenient and Clean”
5 of 5 stars Reviewed November 13, 2012 via mobile

This is a very nice resort with excellent customer service and an even better location. The resort itself is big, resulting in everything being spread out. The up side to that is there is plenty to do. Very family friendly. I would definitely return.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SG5 about Holiday Inn Club Vacations Orlando - Orange Lake Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review
November 14, 2012
Hi there. Thanks so much for letting us now about your stay this past summer. Nothing makes us happier than hearing from our guests that they enjoyed their stay and are looking forward to another. We’re thrilled that you were able to take advantage of the fun amenities around the resort, and found something for everyone to do. We would love to have you back again in the future. See you soon!
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NJ
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Great (as always)”
5 of 5 stars Reviewed November 13, 2012

This is the third time we have stayed at this property. It has undergone some improvements since HI took over. The property is amazing. Numerous pools, activities, lazy river, golf, restaurants, bars, shops, etc. We spent 5 days at the pool and mini-golf, kids loved it. As is the case with most time share presentations, beware! We were offered a $300 pool activity package for $80 if we attended. We did, and the "new, low pressure" presentation we were promised was NOT low pressure, and it lasted 2 1/2 hours instead of the 1 hour presented to us. In the long run, it was still worth $220, just be prepared to say NO about a thousand times, then be treated with near disdain when they finally realize you are not buying. We stayed in the East Village bungalow area. Unit was very comfortable, but somewhat outdated (no flat panel TV's). With a maintenance fee for owners (which we are not, we were on an RCI exchange) of $690 per year, which equates to $35,880 for full occupancy, I would think new TV's would be possible. Overall, Orange Lake is a fantastic family destinantion, we will also consider buying when our situation warrants it. If you are considering buying, wait until the VERY end of the presentation for the best possible deal!

Room Tip: Ask for the towers if possible in the East Village instead of the bungalows
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cdepks about Holiday Inn Club Vacations Orlando - Orange Lake Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations Orlando - Orange Lake Resort, responded to this review
November 20, 2012
It’s great to hear from you. We always love hearing about our guests vacations. It’s an especially great treat to hear from our return guests. We’re so happy to hear that all of the updates we have made around the resort. We’re always looking for new ways to help our friends vacation better. We’re sorry to hear that you felt your tour experience ran long. Set at 90 minutes, our tours are a great way to find out about ways to vacation better. However, our sales res are willing to spend as much time with you needed to help you make an informed vacation ownership decision. Also, all of our units are in the process of being updated with new televisions. We appreciate you taking the time to write your review and look forward to hopefully seeing you for vacation number four.
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Additional Information about Holiday Inn Club Vacations Orlando - Orange Lake Resort

Also Known As:
Orange Lake Resort
Holiday Inn Kissimmee
Orange Lake Resort And Country Club
Orange Lake Kissimmee
Orange Lake Country
Orange Lake Resort Country Club
Kissimmee Holiday Inn
Orange Lake Country Club
Orange Lakes West Village
Orange Lake Resort & Country Club
Address: 8505 W. Irlo Bronson Memorial Hwy., Kissimmee, FL 34747
Phone Number:
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotels in Kissimmee
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Premiere Family Vacation Resort in Orlando The Holiday Inn Club Vacations Resort offers your family an unparalleled Florida vacation experience. Our Orange Lake Resort is next door to Walt Disney World Parks and Animal Kingdom.At our resort in Orlando you'll discover the wonders of a 12-acre Waterpark with a tropical lazy river 7 pools and an 80-acre lake with watersports. You can even watch your little ones dance in concert with a dancing fountain. Get a head start on the magic with your own personal Disney concierge at our Disney Planning Center that is also located in the lobby at check in. Our 1450-acre Orlando resort hotel offers each member of the family interactive activities like the Gatorland Alligator Show where you can meet a gator face-to-face 36 holes of fun at the West Village Putt-Putt Golf a bowling alley arcades and 54 holes of golf. Whats more we even provide a convenient shuttle to all our resorts activities. Orange Lake Resort provides a premiere Florida vacation at a hotel that is 100% smoke free. Our villas pamper you with the unexpected amenities like spa-inspired baths and fully equipped kitchens. Our deluxe Orlando resort provides a grocery shopping service nine restaurants and did we mention free parking and high-speed Internet access? Your perfect Florida vacation begins at Orange Lake Resort. ... more   less 
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