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“bedbugs” 1 of 5 stars
Review of Holiday Villas

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Holiday Villas
3.0 of 5 Condominium   |   2941 Lucayan Harbour Circle, Kissimmee, FL 34746   |  
Hotel amenities
Miami, Florida
1 review
4 helpful votes 4 helpful votes
“bedbugs”
1 of 5 stars Reviewed June 3, 2012

We stayed there with my wife and my child and found blood stains in the sheets and no new sheets to change, the next day i found an insect crawling and it was a bedbug, then found a nest on the mattress, they charged us $68 of cleaning fee and i dont know where does it go to because the place is terrible, don't stay there.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jordan726, Owner at Holiday Villas, responded to this review, February 27, 2014
There are many rental agencies renting condos at The Villas of Somerset. The guest writing the review was NOT a customer of Holiday Villas.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 11, 2011

My Family stayed at the Luguna Bay Villas in Sept 2010, we were there for a Florida/ Disney vacation. I was very surprised when I entered our villa, it was clean, spacious, and topped my expectations. We are a family of 8 and had plenty of room. My teens loved the pool and clubhouse, and my little one loved the playground. The only downfall which wasnt a big deal was that the week we stayed there they were repaving the parking lot, but it was organized appropriately and didnt cause any problems. My next trip to Florida I plan on staying there again. Wonderful accommadations and onsite activities. A GREAT place to stay!!!!

Room Tip: if they tell you when you book it sleeps 8 they mean 2 in master bedroom, 2 in second bedroom, 2 in...
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  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 11, 2011

This is not a resort of any type. This is a regular apartment complex that rents out some of their units to tourists. We were in a corner where there was "mischief" we could hear all night long. The instructions this place provides clearly states you get 2 keys. We got one and no one could tell us until the next day only the owner of the complex has the keys to the deadbolts. We did not feel safe. You had to triple check the door upon leaving because it would appear locked, but if you pushed on it gently it would open. We paid 67.50 for cleaning. We had to leave a load of laundry washing, strip the beds, and have the place cleaned or else you would have to pay who knows how much. The carpets were filthy and you had to wear shoes or your feet turned black. I would never stay in this place again. Please look elsewhere for accommodations that are clean and safe for your family.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Milton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 3, 2011

We are thrilled to discover that most of the villas were 3 bedroomed ones so even though we had only booked and paid for a 2 bed we were given a three bed one. Our villas was well equipped with an American fridge freezer, dishwasher (plus powder) microwave, coffee machine, large brand new oven, washing machine (plus powder), tumble dryer, iron + ironing board, clothes airers, travel cot and hair dryer. The villa was large spacious and had 2 bathrooms. Each room either had a couple bed or 2 twin beds in it. The master en-suite had a shower but the other bathroom had a bath and an over-bath shower. The lounge area incorporated the dining area and kitchen and was light and airy. Both the lounge and the master bedroom had ceiling fans but the whole villas was air-conditioned. The 3 bedrooms had walk in cupboards and the master had a safe in it.

The villa was cleaned and the sheets and towels changed every 5 - 7 days. We were very impressed by the cleanliness of not only our villas but the whole complex. The master bed was quite soft and the showers not very powerful but useable. The reception area sold a few essential items, had a gym, computers, lots of brochures of things to do and free wi-fi. The communal pool was quite small and had salt water in it but was great for the kids. It also had a jacuzzi next to it plus plenty of sun loungers. The staff there were very helpful.

Our safe didn't work so the maintenance man came and fixed it. He was polite and fun.
There was a post pox on site and you could buy stamps from reception.

It was about a 10 min drive to the Disney parks and a 20 min drive to Universal (slightly less for Seaworld and Discovery Cove).

Overall I think these villas are in an ideal location, surrounded by supermarkets and restaurants perfect for a holiday to Kissimmee.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Top Contributor
187 reviews 187 reviews
53 hotel reviews
Reviews in 119 cities Reviews in 119 cities
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed February 10, 2011

We were in Orlando for our daughter's Disney wedding and found the villas to be great for entertaining as well as relaxing. We stayed in a two bedroom unit and found it to be spotlessly clean as well as spacious. We appreciated the large walk in closets as they gave us a place to hang the bridal gown, bridesmaid dress as well as other wedding attire. The bride was staying at Disney properties and would not have had nearly the room or privacy this property offered.
Besides being very clean the villa was well supplied with everything from a great variety of kitchen necessities including dishwasher detergent and trash bags to laundry baskets and even fabric softener. We only had to buy food and personal items like shampoo and tissues.
Another review commented on the furniture and bedding. Our unit had all new tasteful bedding as well as more than enough spares if we chose to use pull out couches. The beds were very comfortable. We also had new brand new towels and wash clothes. The furniture was in good enough shape especially for a rental unit.
A snowstorm back home in New England extended our stay by a day and the staff was very friendly and accommodating.
We also found the location to be great since it was far enough out to avoid most of the traffic problems we encountered in Orlando but close enough to make it no problem to get to Disney locations. We found all kinds of chain restaurants from Dunkin Donuts to full service restaurants within convenient travel. Marshall's, a Walmart Super Store and other stores are also nearby.
We didn't get a chance to use the exercise room, club house or pool but they all looked in great shape and were open while we were there.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 6, 2010

Stayed in a 3 bedroom villa at Villas of Somerset for a weekend to go to Disney. The location is great. The villa was very clean & spacious but the furniture needs to be updated. The beds were very uncomfortable & you could tell they have been used a lot & in need of replacement. There was also 1 incident of having to kill a big roach in the master bedroom. It is quite a shame since I used to stay here regularly, but the property upkeep has drastically declined throughout the years. I'm not sure I would recommend this place to others unless you don't want to sleep well at night.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wirral
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 8, 2010

We stayed in these villas for 2 weeks at the end of May 2010. The villas are situated on Highway 192 near the junction of highway 535. Just look for the Perkins restaurant and the villas are 100 yards down the road on the left as you come from the 192. The villas are of a good standard but could do with a little updating with some of the decor. They are clean, a good size and have everything you need for two weeks stay. Washing machine, Tumble dryer , Cooker. Microwave Dishwasher, Towels, Washing Powder etc.

We booked a two bedroomed villa with virgin and were allocated a three bedroomed villa. We stayed at these villas 4 years ago and the same happened then. We flew with First Choice that time. Virgin was cheaper this time. The complex has some permanent residents on it as there are many villas. When we were talking to an american resident, they had to think where the 2 bedroomed vilas were as 90% are 3 bedroomed. So it looks like if you book a 2 bedroomed villa , you will probably get a 3 bedroomed villa anyway. There is no pool with the villa but a communal pool is only a couple of minutes walk on the complex. this is a nice size and kept clean.

The main reason we booked these villas is the location. Within a mile of the villas you have a choice of many different places to eat.. All of these are on the 192 which you are 100 yards from. TGI fridays a quarter of a mile away from the villa. Chillies a quarter of a mile the other way on the 192. We liked Applebys which was just 2 sets of lights east of Publix supermarket on the 192. Many restaurnts had meal deals where you could get a large 3 course meal for under $20 each. There is a chinese take away or carry out as the americans called it by Publix supermarket and the 7/11 garage. We used it a couple of times and 2 meals is plenty for 3 people. Just a change to eating in a restaurant everynight when sometimes you are too tired to be bothered to change after a long day in the park.

Just before Applebys there is a Target superstore where you can buy things like a decent hairdryer for $12. It saves trying to find a dual voltage hairdryer in the UK and the weight and space in the case. Also 1 less thing to fight over the travel plugs for.
We liked Publix supermarket and bought brekfast cereals bread drinks chocolate crisps(chips) and ice creams at a cheaper price than in the UK. Vacation food as shop assistant joked with us. Walmart is half a mile north up the 535 if you prefer.

Disney is 10 minute drive along the 192 or the 536 if you are heading for Typhoon Lagoon or Downtown Disney. For all other parks except these 2 I would drive along the 192 as very easy to find. Universal is a 30 minute drive from the villas. You can drive on the I4 to get there but the exit for Universal is confusingly on the outside lane of the I4. I would take the 535 and International drive as the more relaxing and tourist friendly option. You drive past Seaworld going this way.

We done all the parks as usual and they are what you expect. Discovery Cove I thought was a nice day but the dolphin swim is very expensive and I thought a bit overrated. You have to sign a disclaimer before you are allowed to go into the water. Dolphins are strong creatures and could hurt you accidentially so check your insurance policy. Must be some reason as to why you are made to sign it. You are able to touch the dolphin for around 4 minutes maximum in the experience as you are in a group of 8. You swim out about 10 yards for the dolphin to pull you back to the shore. The photographs are very very expensive as they know you have to buy them as its impossible to get any decent pictures yourself. One of the things you like to say you have done in your life, but I wouldnt do it again.

We took a VIP tour at Universal and Seaworld. You have to book early on line on the American websites to get a place. Works out around a £100 a person on top of your normal ticket price. These tours were excellent as you are really well looked after on the tours and you get every best seat for everything without any wait at all in the hot sun. The Seaworld tour lets you feed the Dolphins, Sealions and rays with fish. The guide gets these for you so no queueing to find the quota has been sold.They show you how to feed the dolphins properly so you can stroke them in the water without standing in cold salt water. In my humble opinion this is as good as Discovery Cove as for touching the animals.

Hope this gives you some information on the villas. If you want luxury, wrong place to go. But the location is excellent and they are clean and in a quiet location.

  • Stayed May 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Villas

Address: 2941 Lucayan Harbour Circle, Kissimmee, FL 34746
Location: United States > Florida > Central Florida > Kissimmee
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 56 Specialty Lodging in Kissimmee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Villas 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Holiday Villas Hotel Kissimmee

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