We booked this over the phone in the uk prior to our holiday , the whole booking process was explained on the phone, our invoice straight away and once paid was able to print off our confirmation, it was all very easy and went smoothly. The paperwork included directions which from where we were staying worked perfectly.The trip was something my wife had always wanted to do, we took our 14 year old daughter and ten year old son. On arrival we were met by staff, there was loads of free parking right by the boats. We were slightly early so were able to watch the boats being launched which the kids enjoyed. We were introduced to Captain Harold who was great, he went through all the safety stuff, explained how the two was headphones worked and then helped us on his boat. He had a bit of fright straight away when our daughter screamed at the small plastic alligator taped to the front of his boat !!!!!, but within a few minutes had us at ease flying along the water. The tour was fantastic, Harold obviously knows his stuff, within minutes he had found us our first gator. Harold managed to answer all our questions about the area and the wildlife, he was very informative, has a good sense of humour and made the trip even more enjoyable, he even took time out from piloting the boat to take a family picture for us with our camera.
We saw more gators, a bald eagle, loads of other critters and some lovely scenery, how Harold spots all this whilst steering amazed me, he also knew so much about all we were seeing and was really informative .
We cannot recommend Spirit of the Swamp enough, dont just do the hour long one, do the 90 minute trip, 60 mins flew by and I would have happily spent the extra for the longer trip had I known how good it is. Although we had booked an hour, our trip lasted a little bit longer, Harold wanted to stop at one other place as there had been a big gator there the day before, sadly not there for us, but it was typical of Spririts attitude, happy to spend an extra 5 mins trying to make the trip memorable. Little did Harold know, but he had done that within 5 mins of being on the water. If this is something you are thinking of doing, book with Spirit of the swamp now, if you had not thought about it before...book with Spirit of the swamp now!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.