We stayed at this property and there is something OFF about this place..
Shoddy furniture and mattress, light bulbs out every where, faucets loose, side of tub falling off, coffee table falling apart, the hanging blinds in the bedroom were missing "slats" and so didn't completely cover the sliding doors at night, garbage on the balcony, absolute filth on the side of the toilet bowl that faced the tub (ie the side you don't see unless you bend over and look) pull out couch was a complete JOKE, etc.
When we arrived I was bullied into paying for the room when I KNEW I had already paid online. The snotty receptionist told me there was absolutely no way to pay online and that we couldn't check in without paying..
So, as I was questioning my sanity, I handed over my credit card.
When we got to the room I connected to the wifi (which was pretty decent) and pulled up my PAID IN FULL reservation as well as the statement showing the charge to my credit card and took it back down to the "receptionist". To make a long story short, after no apologies whatsoever, I was told that the charge made during check in would not be put through. I was also given the name of a girl who the receptionist said was at fault for the mistake and told to complain about her to the manager if I wanted to..
Anyhoooo, the charge DID go through and 3 days later I went to the office at night (when we got back from a park) to let them know. It was approaching 11pm and I was told by the same snotty receptionist that she didn't have time to "deal with my issue" as it was almost time for her to go home. (the charge did finally come off)
Folks, there is something SHADEY about this place, almost like it is "something else" first and a hotel for tourists second..
I wasn't going to review this property, we only paid $49 a night and I figure you get what you pay for, lesson learned.. BUT, I am now seeing this property go for closer to $100 a night or more, and so I felt compelled to warn people!! For $49 a night, maaaaaybe if you are on a tight budget and you bring your tools and cleaning supplies. For $100 a night, NO WAY!! Don't do it folks, play "pin the tail" on a Kissimmee map and you will NO DOUBT find a better option in that price range.
- Official Description (provided by the hotel):
- The Magic begins here at the Orlando Courtyard Suites, a boutique hotel just 1 mile west of the Maingate of WALT DISNEY WORLD® Resort & ESPN Wide World of Sports. Also conveniently located just mins from Universal Studio, Islands of Adventure and SeaWorld®. The property features beautiful Executive One Bedroom Suites with over 690 sq ft of living space. All suites offer either a One King Bed or two Queens beds in the master bedroom. Baths feature STATE-OF-THE-ART rain shower with WHIRLPOOL TUBS! Living rooms adorned with plush sofa, comfort chair, 32” LCD FLAT SCREEN TV, granite desk area, Free Local Calls, and BOTH WIRED AND WI-FI INTERNET ACCESS! Our Kitchens come fully equipped with all comforts of home. Include Designer granite counter-top, FULL SIZE REFRIGERATOR, Stove with FULL SIZE OVEN, Microwave and Dishwasher. ALL SUITES equipped with WASHER AND DRYER UNITS for your convenience. Tropical OUTDOOR HEATED POOL and BUSINESS CENTER available WITH FREE WI-FI! SHOPPING AND RESTAURANTS NEARBY. Less than a mile from the gates of the Walt Disney World® theme parks, Old Town, Celebration Town Center and all major area theme parks. With our great staff let us make your Dream vacation come true " let the Magic begin at The Orlando Courtyard Suites, your Vacation Destination. ... more less
- Reservation Options:
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- Also Known As:
- Orlando Courtyard Hotel Kissimmee