This is a honest and review you should read before booking this hotel.
Had a 2 week stay at Destiny Palms, check in was quick, we had requested a ground floor room when we booked the hotel 3 months prior to arriving and was given a room on the 3 rd. floor.
The room was small but ok, small bathroom with a fan that whined really loud every time you put it on, two large beds, small wardrobe with 2 small drawers at the bottom, TV, some sort of electric oven that looked from the seventies and a refrigerator, the room did have really good air con system
The towels too small to dry anyone showering they were tiny, too small for children let alone adults.
The hotel offered a complimentary continental breakfast to be honest it was disgusting, there were freezing cold pre packed pre boiled, boiled eggs, very poor quality bagels, brown bread, waffles and pancakes. Margarine that tasted like yellow fat.
There were decent assorted cereals, the tea, coffee, extremely poor quality and far too weak , orange juice that was disgusting and tasted of disinfectant we even asked a member of staff to try the orange juice and she agreed it wasn’t right and said she would get someone to change it later, this never happened.
We realised that one of the blankets on one of the beds was ripped, and had a very large hole in it we informed reception and were told it would be changed by housekeeping only to inform the reception at check out that the torn blanket was still on the bed 10 days after reporting it.
The staffs were not friendly apart from Stephanie; she was chatty and helpful and always acknowledged you.
Tom who was on at the afternoon and evening didn’t acknowledge you, he didn’t even look up when we said hello, good evening, or good afternoon he was simply rude and unhelpful
We were amazed that there was no safe in the room at this hotel and were not offered any alternative for our valuables, although they did offer to look after our paperwork and passports
The pool was dirty, full of leaves and rubbish, we never saw anyone use the pool possibly because of the state it was in.
We didn’t expect 5 star accommodation or service but we did except a lot better service than we got.
We normally stay at Champions World Resort but decided to give Destiny Palms a go as there seemed to be some good reviews, just how wrong we were. Not sure were the reviews came from but they were definitely not what we experienced here at this hotel we will definitely not be returning or recommend a stay of any kind here. Our annual Florida trip will be back at Champions World Resort from now on.
- Official Description (provided by the hotel):
- The choice for Kissimmee Hotel near Walt Disney World Resort!Experience the Magic of Orlando, KissimmeeThe Destiny Palms Hotel is 100% Non-Smoking.At the Destiny Palms Hotel Maingate West, you will experience warm hospitality and luxury amenities unlike any other hotel in the area.The Destiny Palms Hotel wants to be your home away from home. When traveling for business or for pleasure, we offer the ultimate in convenience, comfort and value.The Destiny Palms Hotel offers many amenities, just a few of the many features that will make your visit a memorable one is our crystal clear swimming pool, wireless internet in all rooms, guest laundry facilities and our Free Continental Breakfast.Located less than one mile from Disney Animal Kingdom, less than one mile from the entrance to the Walt Disney World Resort Area and just minutes from everything Orlando/Kissimmee has to offer, Destiny Palms Maingate West is the perfect choice for your family vacation.The Destiny Palms Hotel is approved and rated by the American Automotive Association (AAA). ... more less
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- Also Known As:
- Destiny Palms Kissimmee