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“Not a nice place, could do with a good clean.” 2 of 5 stars
Review of Days Inn & Suites Islamorada

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Days Inn & Suites Islamorada
2.0 of 5 Motel   |   82749 Overseas Highway, Islamorada, FL 33036   |  
Hotel amenities
Ranked #19 of 19 hotels in Islamorada
Adelaide
Top Contributor
151 reviews 151 reviews
108 hotel reviews
Reviews in 106 cities Reviews in 106 cities
92 helpful votes 92 helpful votes
“Not a nice place, could do with a good clean.”
2 of 5 stars Reviewed November 5, 2012

En route to Key West, we were advised that accommodation would be at a premium by visitor centres, with the "Fantasy Festival" on in a few day, so stayed here. The room, 605 was dirty, the beds were not too bad, except for the coffee spilt on one bedspread. The room was not touched during our day out, new towels were provided. The air conditioner was like a truck motor and we were unable to sleep with the windows open, no flyscreens. Breakfast was budget. We got what we paid for, cheap by local standards, not nice. The dud for our 8 weeks. We should have paid a few more dollars for the Hampton.

Room Tip: Dont stay here
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DI I, Manager at Days Inn & Suites Islamorada, responded to this review, November 6, 2012
I am sorry to here you were unsatisfied with your stay with us. If you were unhappy with your room we would of happily moved you to another. We hope you will allow us another chance and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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228 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
tallahassee, florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 5, 2012

Please be careful when booking at this hotel especially if you change your mind about staying there based on online reviews. I had booked at this hotel for a work trip, then read online reviews that made me reconsider. We contacted the hotel and cancelled the reservation. The hotel would not provide a confirmation number for the cancellation, but the woman on the phone assured us that the room was cancelled. However, they then proceeded to charge my credit card for a one nght stay claiming that I was a "no-show" even though we had actually cancelled the reservation well with their required time frame. I believe that this is a total scam. and that this is really really poor customer service. They will no longer be receiving any business from our employees.

  • Stayed May 2012, traveled on business
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DI I, Manager at Days Inn & Suites Islamorada, responded to this review, October 29, 2012
I am sorry to hear you feel this way about our property. We certainly do not have any kind of scam going. We do have processes in place that we follow when a guest does not show up for a reservation or cancels with in the proper amount of time. We would be happy to speak to you further if you would like to call us directly we may be able to clear up any confusion on this matter.
Sincerely
Stacy
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Orion, Michigan
1 review
5 of 5 stars Reviewed October 3, 2012

I came down here with some family in late September when the weather started to cool down. We thought that Islamorada would be a great place in the keys and we were right! This hotel was very nice! We stayed for 3 days and did many great things here. The room was very comfortable and clean and we enjoyed our stay. The service here was also great and everyone was very friendly. We also liked the complementary breakfast. We will definitely stay here again at my next trip to the keys. I had no complaints whatsoever.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DI I, Manager at Days Inn & Suites Islamorada, responded to this review, October 29, 2012
Thank you for your review. We are glad to hear you had a great experience with us. Call us directly for your next stay.
Stacy
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston Salem, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2012

This place was wonderful. Very friendly staff, clean rooms, and these people treat you like they really care! Plenty to do - pool, paddle boards, jet skis, kayaks, small beach. Complimentary breakfast. The management worked with us after we were treated like dirt by the Sunset Inn up the road. They didn't charge us for our third guest because of the trouble we went thru prior to our arrival. I would stay here again and again!

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DI I, Manager at Days Inn & Suites Islamorada, responded to this review, May 27, 2013
Thank you so much. We are glad you stayed with us and hope you will be back to visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 28, 2012

The Days Inn is located in a great spot.There is plenty to do with water sports right on property.We were there for a wedding and we werent in the room much but if your expecting a 5 star resort,this isnt it.But its a nice place to rest your head at night after spending all day out on the water.A great coffee shop and Burrito place doesnt hurt either!

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medina, New York
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 25, 2012

My mother in law booked this hotel for the family. It stated 3 bedroom suite for a flat rate. When she went to check out, she saw that she was being charged per person. The front desk clerk stated that when he called headquarters to see why they would do this they explained the rooms are generally only for 2 people. SO A SUITE WITH 3 BEDS AND A PULL OUT COUCH IS FOR ONLY 2 PEOPLE AT THIS PLACE. Then they had the nerve to ask the front desk clerk "WHAT IS THE CUSTOMERS PROBLEM SHE WAS ONLY CHARGED 12.00 MORE." When actually she was charged much more than that.
ON TOP OF THAT THE TOWELS WERE STAINED!!! EWWW!!! When we first pulled up this rude lady with a thick jamaican accent asked me rudely how many towels we would need. Then when I told her we were all staying together she tried to tell me we werent. A dirty towel that was used to clean up a puddle of coffee sat there the 2 days we stayed. A man also came to our door that looked shady telling us that our toilet needed to be looked at because we placed a call for it. He didnt believe us when we said actually we never did. Come to find out he does work there but he didnt look professional so we were nervous. The breakfast was choice of package muffin, cold cereal, or an orange. I CAN NOT BELIEVE THIS IS A PART OF A DAYS INN FRANCHISE!!!

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MKE
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
Reviews in 25 cities Reviews in 25 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 28, 2012

Over New Years we rented 3 rooms here to attend a wedding near by. The rooms were in the front part of the complex around a court yard that was full of plant litter, trash, and burnt out grills. The door to our 1st unit required a shoulder to force it open.The unit had no micro wave
(both the other units had one. When asked at the desk the clerk had no idea that the room was without one. Employees should know the rooms. The rates were not cheap. The other parts of the resort seemed well kept. The breakfast was poorly set up. We had to ask for different items, creamers, sweeteners, fruit. Each time we had to interrupt talk between the staff. (Poor Customer Service!)
We noted on the customer review card the problems and dropped it in the the comment box. We never heard any feed back. We went as far as to send a note to the corporate office. NO RESPONSE!! This company needs to look at what the consumer thinks and says! To those of you who travel here beware!

Room Tip: Not front units!!!!!!!
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  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Days Inn & Suites Islamorada

Also Known As:
Days Inn & Suites Islamorada Hotel
Days Inn & Suites Islamorada Hotel Islamorada
Days Inn And Suites Islamorada
Days Inn Hotel Islamorada
Days Inn Islamorada
Islamorada Days Inn
Address: 82749 Overseas Highway, Islamorada, FL 33036
Location: United States > Florida > Florida Keys > Islamorada
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 19 hotels in Islamorada
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Days Inn & Suites Islamorada 2*
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