Prior to our trip I was concerned with the negative reviews. It wasn't just this site but I found that the Cheeca wasn't looking good on other sites as well. We only have time for small trips and make it worthwhile by staying at only high end luxury resorts. I can say that Cheeca lived up to most with just a few minor issues. I believe that the service issues have been addressed and hopefully will continue on in that vein.
The resort was beautiful, the grounds gorgeous and immaculate. Valet and bell staff were wonderful upon arrival. Check in was quick and easy. Our room in the main lodge was large and fantastic with the bathtub on the balcony. I would say though that I can't figure out why this room wasn't set up as a suite. There is plenty of room to do this and it would make traveling with a teenage daughter so much nicer on all of us. I know that we could have booked a suite but from what I understand they just don't have the wow factor that this room has. I wouldn't know though because I didn't see a suite.
Housekeeping would probably be my biggest issue, keeping me from giving this place a full 5 stars. While we were very happy to get turndown in the evening as well as the daily service, they just did the very basics each time. Just made the bed and changed out the towels and toiletries. Really nothing else. I had to request that they make up the couch on the first day after they left it as a bed. I am sorry but for what we paid for the room I would like to be able to sit on the couch and watch the TV in the afternoon. Unfortunately they didn't honor our request the last two days and we had to make it up ourselves.
The food at the restaurant was great as well as was the service. We really enjoyed the wait staff at the pool and never had a problem getting a drink, thankfully because the temperatures were soaring the entire time that we were there.
There were tons of activities but I have to say we didn't indulge in many. It was just so hot and the pool was our daily destination. The family pool and hot tub were fabulous with cushioned covers on all of the recliners. Unlimited towels were always available. The beach isn't a good swimmers beach if you are into that. It is rocky and I never saw anyone go in the water, but there is very nice seating on the sand that I never saw anyone use, again it was just too hot to be out there. The pier is really nice too.
I would certainly recommend this hotel and I would gladly return.
- Official Description (provided by the hotel):
- The "Queen of the Florida Keys", Cheeca Lodge & Spa, an exclusive hideaway for generations of celebrities, business leaders and U.S. Presidents. Set on 27 private oceanfront acres in Islamorada, Cheeca – reopening Dec. 15 - is has been constructed with its original porte-cochere entrance, traditional Florida Keys architecture, chic West Indies décor, and spirited tradition of “barefoot elegance” -- a term coined at Cheeca – all intact. Along with a new Lobby Bar. Cheeca will boast two distinctive restaurants - Nikai Sushi Bar offering the Florida Keys’ freshest sushi, Asian-inspired fare and a unique selection of Japanese sake and wine, and Atlantic’s Edge with a seasonal fine-dining menu of fresh local seafood, prime steaks and organic local produce. The new Cheeca Lodge & Spa will also feature 2,400 square-feet of new retail shops with a Cheeca Signature store featuring Tommy Bahama products. An expanded roster of activities will include on-property flats boats with seasoned local guides for backcountry fishing, sightseeing, eco-tours, kiteboarding, and a junior angler program for teens.The resort’s signature features – classic 525’ wooden fishing pier, tropical gardens, crossing palms archway, saltwater snorkeling lagoon, nature trails, Tahitian-style Spa Lagoon, spectacular purple sunsets, secluded white sand beaches, Jack Nicklaus-designed golf course, Camp Cheeca children’s environmental activity program, and access to world-class sportfishing – will remain intact.Located just 90 minutes south of Miami International Airport in the Florida Keys, Cheeca Lodge & Spa is just a few hours by air or drive from major East Coast U.S. and Canadian cities. ... more less
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- Also Known As:
- Cheeca Hotel Islamorada
- Cheeca Resort Islamorada
- Cheeca Lodge Florida
- Cheeca Lodge And Spa
- Cheeca Lodge Islamorada
- Cheeca Lodge Spa