We really enjoyed this visit. The staff was extremely friendly and helpful. All the services were clearly designed to make sure every guest enjoyed a stress free visit. The grounds were well maintained and beautiful. The rooms were clean and comfortable. Perfect place to get away, relax and have fun

We tried to stay at at Cheeca Lodge for Spring Break, and visited the website and called several times at the beginning of the year. They were running two packages of interest to us for the time period that we were looking at but the website didn't work so we called to book. We could not get helpful information from Cheeca Lodge – the employees we spoke with didn’t know the packages, room types, or the cancellation policies and generally were not interested in helping. When I asked if there was someone there who could answer these types of questions, I was told “No” on two separate occasions. The women I spoke with weren't being discourteous, just honest. It looks like a beautiful resort, but we ended up taking our families elsewhere for the simple reason that we couldn't get even the simplest questions answered. Maybe they do better when on site, but we didn't want to take the risk.

My wife and I just returned after 6 days at the Cheeca. We stayed in the main lodge and the room was absolutely beautiful. It was as nice as any Four Seasons or Ritz Carlton. The service and employees were friendly and helpful. We spent time on the beach and the spa pool which again was super! We will definately be back. The local restaurants that are nearby are a nice feature and many are just a short walk.

Looking forward to visiting cheeca lodge after a 4 and a half hour drive from Siesta Key,
We arrived at the lodge at 3:00 pm and were told that check-in was guaranteed at 4:00 pm.
Which is all good if we didn't get attitude from Donna. We realize presidents weekend is extremely busy at any resort so we checked back at 4:00 to get into our guaranteed room. An hour later we checked in the room at 5:00 pm with a little nudging from us. I would suggest they have a changing room available for guests who arrive early. During our stay we noticed other guests that just arrived walking around waiting for the room to be ready. It looks like this is a standard occurrence here and should be addressed. Also if reception wasn't so rude we could have waved it off.

We stayed in the main lodge overlooking the par three golf course. We felt it was not worth the extra $ for ocean front. We enjoyed the view off the spacious balcony. There was a large soaking tub on the balcony with water flowing from the ceiling. The room was well appointed and large.
Although the bathroom was dark and it was hard to put on makeup, i would bring a makeup mirror and slippers next time. The was a frig for stocking cold items but no mini bar which was fine with us because we stopped on the way for needed items.
We did have an issue with maintenance coming in to change fire detectors but the manager called and apoligized for the intrusion. Next time we will put the no disturb sign on the door or dead bolt.

We loved riding bikes to the hurricane memorial and through the small side streets. The Ecco tour was worth boat outing and we learned a lot about the Keys. (extra$)We also snorkeled through the hotel which was ok but I would do it again. (extra $)They even provided wet suits. The pool was crowded with kids as was the hot tub which were beach side. We made it over to the adult pool by the spa which was quiet but lost the ocean feel.
The resturant manager was extremely helpful and seated us when the hostess said she could get us in. The hostess was pretty unprofessional as I had to wait until she finished texting. The service and the food were good but over priced.
They do provide a courtesy van to go to some of the other resturants on the key which was very nice. The valet staff was very professional and helpful even cleaning the wind sheild on the rental car as we were continuing to drive up the east coast of Florida.
Over all I would return because the benefits out weighed the negatives.