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“A pretty nice place” 3 of 5 stars
Review of Islander Resort

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Islander Resort
3.0 of 5 Resort   |   Mile Marker 82.1 Oceanfront, P.O. BOX 766, Islamorada, FL 33036   |  
Hotel amenities
Ranked #10 of 20 Hotels in Islamorada
Edmonton, Canada
Top Contributor
78 reviews 78 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
“A pretty nice place”
3 of 5 stars Reviewed July 5, 2013

We booked a pool side king room for our first anniversary. Check in did not give us a very good first impression. There was one lady at the front desk taking a phone call and signaled to us that she would be a minute, which is fine. Then she hung up the phone, and ignored us. Two people walked in, went behind the desk, and also ignored us. Then another lady came in and asked if we had been helped. We said no and we are checking in. She looked us up, gave us our keys and towels and sent us on our way in less than 2 minutes. She was quick, but it was not a very warm welcome. We were never told the pool hours, breakfast hours, or where anything was. Our room was nice. It was nice to have a kitchen and the little sitting area outside. I did not find this place to be very clean though. It wasn't filthy, but the baseboards could all use a dust and the walls would benefit from a fresh coat of paint. Also, there was always hair on the bathroom floor that clearly did not belong to my husband or I. The walls are very thin and our neighbor decided they would rearrange the furniture at 11 pm every night, or at least that's what it sounded like. The pool area was nice. There were always kids having a blast. The beach was OK, the water is not really swim-able in my opinion. Lots of sea grass and fish. Very shallow and very rocky. All in all, this place did what we needed it to, but I was expecting more. It did not ruin our vacation or anything, but I was disappointed.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islander123, Director of Sales at Islander Resort, responded to this review, July 8, 2013
Thank you so much for taking time to let us know about your stay. We will definitely talk to the front desk about check in procedures. I'm so sorry you got less than stellar service - that's no way to start your vacation. Not sure what to think about your "late night decorating" neighbors, if you reported it to the office I hope we were able to quiet them down for you. Certainly we will discuss the cleanliness issue with our housekeeping staff, there's really no excuse for missing hair on the floor. Thank you again for your time.
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787 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Cape Coral, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 2, 2013

We were upgraded to a beach side unit for our 33 wedding anniversary, it was very nice of them! The staff is outstanding and very accomodating, making a reservation was a bit of a challenge, I could not understand the gentlemen on the other line (India call center) after two attemps I hung up and booked on line with Expedia, other than that it was a great trip!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sarasota, Florida
1 review
5 of 5 stars Reviewed June 29, 2013

WE WOULD definately stay here again! Perfect Location! We took our 15 yr. old son and had a great time! Awesome HUGE beach area, not the best for swimming, but there are plenty of other places to swim in the ocean around the area. We took a day trip to Key West, which is 77 miles South, Robbies is awesome and the Lorilie right across the street is an inexpensive place to eat, with good food! Tower Of Pizza also delivers to the Islander and their food was good too!

Room Tip: Don't stay by the pool unless you love to hear screaming children.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westerville, Ohio
2 reviews
5 of 5 stars Reviewed June 27, 2013

We came for a family reunion and had a GREAT time. The front desk staff of Krissy and Trisch were a pleasure to see every morning with the complimentary breakfast. Anything you need, they are there with a smile on their face ready to help. The Tiki bar and restaurant was a big surprise. We expected a place to get a drink and have some OK food, but it was much better than that. Andy (The head chef) is fantastic and had great specials every night. We caught enough yellow tail snapper for two night’s meals and he made it four different ways that were all fantastic. (The sides were great as well) Vern the bartender was super and more than willing to accommodate special requests. He seemed to read your mind and just did things before you even knew you needed them; but of course a few minutes later you would ask and he was already on it!! We ate at many other restaurants while we were there, but the food at the Tiki bar was as good as anywhere else we ate. (We just like variety, so of course we would mix it up)
Be sure and check out the water sports on site for snorkeling,jet skis, large paddle boats and sailing. David & Joe were so good, we ended up jet skiing four times and that's only because we ran out of time. We could have gone several more times, since they are ready to mix up your trips and never made you feel you were a bother. The snorkeling trip to the reef's were a big hit with lot's of beautiful coral fish and they did not hurry you at all. My young grandson went out once and then wanted to go right back out. David made it all happen and watched over him, even snorkeled with him!!! These guys are just great!!! The swimming pools were clean and overall the staff were always friendly.

Room Tip: The ocean view rooms are much better and have a cool breeze on the patio all the time. The rooms in...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, Oregon
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 25, 2013

We had our wedding here on June 20th. The location is gorgeous. Upon getting here we wished that we would have made reservations to stay here (we stayed at a home rental). The property is awesome! Big pool area, great bar and nice beach area for the kids! The food at our reception was out of this world! Everyone was great and accommodating. I would not change a thing about our day, especially not the location! Thank you to Karly and Corie!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islander123, Director of Sales at Islander Resort, responded to this review, June 26, 2013
Your wedding was just perfect ! We're so happy you spent your special day with us. Hope to see you back for your anniversary celebration.
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Jensen Beach, Florida
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 20, 2013

Spent two nights for a short vacation the resort was immaculate,the onsite tiki bar and dining were fantastic and the rooms were great. There was plenty to keep the kids buzy and it was close to everything that we like to do in Islamorada.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
islander123, Director of Sales at Islander Resort, responded to this review, June 26, 2013
Your post is so nice - thank you very much ! Hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
grandjunction
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 13, 2013

All suites have full kitchens, Includes breakfast, Fishing off the Pier without a license, 2 pools. Very clean, huge bathroom and master bedroom and storage galor. Grills outside for charcoal, On the beach. However there is no real, sandy beach. Its great to walk on cause its hard sand. No digging in the sand here. For that subject, we really found no great, sandy beaches in all the Keys. Johnpenny camp state park came close. The Tiki bars food and drinks are outrageous prices. Staff was great and always helpful. Very clean units. Sunset across street was incredible at the Lorilei. . Burgerking within walking distance to save food bill. Very nice 8 day stay. Fly to Miami and rent a car to save money. Expedia flew us into Keywest and we had to drive 81 miles North to the hotel. Didn't make alot of sense to us. I would stay there again but don't plan to return to the Keys again because of beaches. Fishing capital of the world.

Room Tip: All the beach suites were great!!! We stayed in 524 on the end of the 4 plex
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Islander Resort

Address: Mile Marker 82.1 Oceanfront, P.O. BOX 766, Islamorada, FL 33036
Location: United States > Florida > Florida Keys > Islamorada
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Islamorada
#6 On the Beach Hotel in Islamorada
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Islander Resort 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Islander Hotel Islamorada

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