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Holiday Isle Resort Islamorada: Traveler Reviews


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Traveler Reviews

70% Do not recommend
2.5 of 5 stars 141 reviews
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[ Date ] [ Rating ]
You could not pay me to stay here again...

Holiday Isle Resort Islamorada

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1 of 5 stars
cancun0987 1 contribution
Lake Wales
Jul 14, 2009 | Trip type: Couples New

My husband and I were so excited to be getting some down time, and a long weekend to relax. We had booked at this "Resort" a few weeks prior. What a mistake. From the minute we entered the lobby, we were not greeted. It was as if we did not drive 200+ miles to get there--no one looked at us at first. There was one agent working with a "walk in" that got a MUCH BETTER rate than we did, with upgrades. DO NOT BOOK ONLINE--just show up and they kiss your bottom. Once the rude agent, who acted as if we were bothering her, checked us in...the room was another story. I CRIED. I did not think that I could sleep in this disgusting place. It smelled like urine and was humid sticky inside. Went to the beach the next day, and was approached by a young girl demanding 10.00 for our charis. We said that we would move, we were guests, to the pool area. We were told it was the same price if we sat at the pool. We paid the 10.00. I found that the GM was not ver sympathetic to our room condition or that we were very surprised we had to pay for the chairs. He was very defensive saying "all guests are told at the time of the reservation" we were not, and the rooms are "old" we were told. We told him about the front desk treatment and why would we ever want to come back after what all we have been through during our short stay, we were told, give up the room I can rent it tonight! This was all the ED (per his nametag) had to say to us. Not one apology, excuse or any attempt to please us at all! He acted as if we were bothering him too...staff changes (yes there are plenty of people out that looking for jobs that are ACTUALLY people persons and appreciate our business!!) and a face lift would do amazing things for this hotel.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since July 14, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $174 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A Nightmare!!

Holiday Isle Resort Islamorada

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1 of 5 stars
gfritts 2 contributions
Tennessee
Jul 9, 2009 | Trip type: Couples

Travelers beware! The first thing you need to know is that this place (I refuse to call it a resort) is open to the public. This means that anyone, guest or not, can hang around, cause disruptions, take up the pool chairs, and be loud and obnixious without paying a dime! And believe me, they do!
Next, the place is not clean, the housekeeping is sporadic at best, and the front office is rude and uninterested in what you, the customer, needs. Don't expect pool towels because you will find that they are all "in the wash" and will not be ready until the following day. However, the gift shop will be glad to sell them to you!
My husband and I were sooo glad to get out of this place and continue on to Key West.
We will NOT be back to this poor excuse for a "resort".

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since July 09, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $174 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Authentic Keys Experience!

Holiday Isle Resort Islamorada

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5 of 5 stars
ecdj 1 contribution
cannes
Jul 7, 2009 | Trip type: Family

Stunningly beautiful! If you're into sports and the great outdoors or relaxation and sun worshipping, if you're up for socializing w/ a delightfully diverse crowd, or if you prefer to commune w/ nature in solitude, Holiday Isle is the place to be! Rooms are simple but impeccably clean, casual cuisine is excellent -- can't go wrong w/ the grouper. The staff are gracious and accommodating so long as you remember you're in the Keys and the pace is a bit slower. For the price, you won't find a more fun, relaxing authentic resort experience in this natuarally gorgeous location. So when you've had enough of the Delano, etc, and you're tired of the pretensions of the "see-and-be-seen" crowd, give yourself and your family a break and go to Holiday Isle. We're French/American world travelers and we come every chance we get!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Leisure
  • Traveled with Family with Teenagers
  • Age group 35_49
  • Member since July 07, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
awful

Holiday Isle Resort Islamorada

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1 of 5 stars
HOMSTEADMIAMI 1 contribution
HOMESTEAD, FL
Jun 29, 2009 | Trip type: Couples

well overall the place is overpriced for the services and the room was not that cleaned had to ask fo new clean towels beacuase the ones in there wer still moist an dirty and the bathroom had hair on the floor disgusting wonder if the shhets wwere cahnged?? and you have to pay $5.00 additional even though you are a guest for each beach chair how tacky ia that after paying $250.00 per night thsi should be free on top odf the dirty room we got and the noise oustside is clearly loud!! very dissapointing would not recommend to anyone.. we were constantly harras at the beach to pay of rthe stupid chairs and you cannot lay on the beach with your own towels!!!! rip off place!!! never again

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 29, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
We had a Great Time at Holiday Isle

Holiday Isle Resort Islamorada

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5 of 5 stars
FloridaNuts 5 contributions
Detroit
Jun 19, 2009 | Trip type: Couples
1/1 found this review helpful

Went to Islamorada with my wife and stayed at Holiday Isle for one day. We are both 34 and have no children. I recommend this place. The front desk let me check in at 11am (3:30pm standard check in) and also upgraded my room for free. It is where ALL the action is. The room was clean. Sure you can stay somewhere "Fancier", as we did in Key West, however, I guarantee you will be here for the entertainment. Dining and partying was the best. Had a nice beach day as well. The staff was very friendly. You are not staying in a 5 Star room, however, I would say that it is a 5 Star Resort. I wouldn't suggest anywhere else in Islamorada. You can do anything from here. Parasail, snorkel, jet ski, dive, dine, drink, shop. Very fun atmosphere. If you are looking for action, this is the place. Our King non-smoking room was clean, quiet, priced accordingly, and safe.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25_34
  • Member since June 19, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Holiday Isle Resort Islamorada Also Known As

Address: 84001 Overseas Hwy, Islamorada, FL 33036