We walked in at 2:45 and owner was less than happy to see us. I guess the fact that we wanted to pay him almost $600 for a three night stay wasn't enough to entice him to welcome us warmly. I said we would like to check in and he said I can't help you as check in isn't until 3:30. He didn't add anything to that comment just looked at me as if he couldn't believe we would bother him prior to check in time. Owner could have greeted us nicely and told us we were welcome to walk around enjoy the view in the chairs by the water but I guess that would have been asking too much. We did walk around and checked out the view and garbage in the water and then went back in and checked in at 3:30. We noticed that the maids were working away and it appeared many of the rooms were already cleaned but apparently checking us in early would have been way too much trouble. We checked in at 3:30 w/another less than warm encounter and wondered why someone who quite obviously hates to own a motel and deal with customers would continue in this business. During our stay we witnessed folks using the boat ramp who had to navigate an already very narrow channel around the owners two boats even bumping into them trying to get around. The boats were in the same spot for the entire time we were there and many had issues getting around them. The room was clean enough but weary and old, no curtains on the windows and the fan and cord to the fan were very heavy with dust. Beds weren't in great shape at all. The "Ocean View" was out the back window and not great. The pool wasn't heated so we couldn't enjoy it at all. Their was also a handy man who was creepy and couldn't seem to keep his eyes off the girls in their bathing suits...ugh.... We will definitely not stay here again ever. We should have listened to the comments on Travelocity about the owner and his lack of customer service skills more closely.
- Official Description (provided by the hotel):
- Welcome to Harbor Lights Motel in the gorgeous Florida Keys. We are located at Mile Marker 85, which is right in the middle of the best fishing, diving, dining and entertainment in the area. The motel offers standard rooms, efficiencies and cottages. All our guests enjoy the fabulous water views, free boat ramp, dock, barbecue area, private tropical pool and beach. ... more less
- Reservation Options:
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- Also Known As:
- Harbor Lights Hotel Islamorada