The reviews sounded great and I am a true beliver in Trip Advisor.My family which included my wife (5 mo pregnant) & 3 yr old son arrived at the hotel and were advised that the room was not ready and to"stay out of the room" more than once.We waited and laid by the beach.The grounds are nice and well kept and a small beach for younger ones.We were finally able to enter our room which was RM#3 .There was a strong odor of bleach and a stain in the middle of the floor.The room was neat but was not as updated as the photos show on the resorts web-site.The room needed some updating.We decided to make the best and left to do some shopping.We returned in early evening and were Surprised by a Large Cockroach which was on the wall over the beds.I immediately called the Manager (the office is closed @ 5:pm) on the emergency phone outside the office.I was then advised that it is the "Keys" and bugs are common.The manager stated that there was bug spray in the kitchen.I advised him I was not staying at the hotel and would be checking out immediately.The manager stated he understood and would not charge my credit card. We left the location without problem and were not charged on the card.Just do further research on some of these hotels listed.
