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“Excellent Customer Service” 5 of 5 stars
Review of Jack Flats

Jack Flats
509 Duval St, Key West, FL 33040-6552
305-294-7955
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Ranked #62 of 366 Restaurants in Key West
Price range: $0 - $20
Cuisines: American, Caribbean, Hamburgers, Seafood
More restaurant details
Restaurant details
Good for: Bar scene, Large groups, Local cuisine, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Takeout, Late Night, Dessert
Havre de Grace, Maryland
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
44 helpful votes 44 helpful votes
“Excellent Customer Service”
5 of 5 stars Reviewed January 23, 2013

The food at Jack's is excellent. I would personally recommend the meatloaf and my wife thought the margarita chicken was very good. We went there to watch hockey and the waitress was very accomodating as we occupied a booth for several hours and yet she provided just the right amount of service. In fact, the entire staff made sure we were happy by making sure the game we wanted to watch was on the TV right in front of us. Excellent food, service and nice place to grab a game. Well done Jack Flats!!!

Visited January 2013
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694 reviews from our community

Visitor rating
    378
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Lehigh Valley, PA
Senior Contributor
25 reviews 25 reviews
16 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Good salads”
4 of 5 stars Reviewed January 21, 2013

We stopped in and had salads which were huge! Dressings were a little sparse. The kitchen forgot the gorgonzola cheese for my salad but the server brought it out very quickly I mentioned that. The servers are extremely friendly and had no problem with us staying and letting my son watch the basketball game.

Visited January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Contributor
12 reviews 12 reviews
8 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Worst food on Duval St”
1 of 5 stars Reviewed January 10, 2013

We were in Key West for 5 days and Jack Flatts was the worst food of our entire trip. Even the airport food was better. Service was terrible as well.

Visited December 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Commack, New York
Senior Contributor
38 reviews 38 reviews
11 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
“Great spot to catch a game and have a bite”
3 of 5 stars Reviewed January 4, 2013 via mobile

We stopped in for Sunday football over the holidays and it was a great spot to watch all the games. Get there early to get your name down though. We stood by the packed bar for the first game and got a seat for the second. Good wings and apps. Our server was great too. It has to be tough serving in a crowded bar for Sunday football but she had a smile on her face and was quick to check on us often. Good spot.

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Ridgefield, Connecticut
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
“Great place to watch football”
4 of 5 stars Reviewed January 3, 2013 via mobile

Jack flats was recommended to me by a local as the place to go to watch football. We were there a few times between Christmas and New Years. Each time the place was packed with fans sporting there colors. Plenty of TV's for every televised game. The food was average bar food but that's to be expected, it's a sports bar not a fine dining restaurant. A good selection of fair priced beer

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